Received message that iTunes account was disabled without the reason provided
Received message that iTunes account was disabled; specific reason not cited
This was when you trying to download/buy something i.e. it's not a phishing email that you've received ?
You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on any iOS devices that you have by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on them.
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
Similar Messages
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My itunes account was disabled for some reason. I changed password in iforgot and still didn't work. I could log in and see my music but not make purchases from the store or even redeem an itunes gift card so I set up a new login/account with another email account of mine. On the new account I can redeem my gift card and download items onto my ipad2. Is there any way to move my music to the new account?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
Your iTunes account was disabled
How can I unlock my account in apple store??
I always write error "your iTunes account was disabled"changed the password, but the account is still not working
wrote another such error "There was an error in the App Store. Please try again later. (100)" -
Yes my itunes account was disable because i got charged for unathorized purchases and due to that fact i cannot download any apps or get my music from icloud because my account is disable can you help me please,?
Try contacting the iTunes Store: http://www.apple.com/support/itunes/contact/
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i lost my iphone a few days ago and i received an email saying that my icloud account was disable from the phone is that possible?
Hi Jorge858,
I'm sorry that you lost your iPhone. The article below will explain what you should do in this situation.
If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
https://support.apple.com/en-lb/HT201472
I would suggest you contact the Apple ID Account Security team regarding the email you received and to change the password of your Apple ID account.
Contact Apple for help with Apple ID account security - Apple Support
http://support.apple.com/en-us/HT204169
Regards,
Judy -
My iTunes account was disabled: epic fail Apple!
So, here's my story. Last night, I was suddenly aware that I couldn't update apps on my iPhone (4S, up to date), or load new ones. Tried everything, nothing helped. iPad seemed fine. Restored, restarted, resetting as new phone, nothing worked. I went to my local genius bar and spend THREE HOURS with them, where they tried everything as well, resotring, resetting, even swapping the phone, nothing helped. They suggested I contact apple for more help, I completely stumped the entire genius team at this store. Calling apple store support on my way home in a huff, the nice woman on the other line suggested that my account might be disabled. So, upon returning home, I looked up "disabled itunes account" and noticed that to fix this, all one needed to do is change your itunes password. When I did that, everything was fine again. Apps loaded fine, existing apps updated fine as well.
I consider this an epic fail on Apple's part. Mind you, I love the iPhone, have had every model, and would never get another phone. Nevertheless, why was my account disabled? Why is there no phone number to call itunes support? I have to email and wait for them to call back? Why wasn't I sent a message saying that my account was disabled becuase of a potential security breach? My account is in good standing, I barely purchase anything to be honest. The odd small app or two, but that's it. All was valid and in good standing. Why would the geniuses not think to say "maybe it's your itunes account, let's change the password and see what happened." I consider this a collasal failure, making me waste an entire evening, only for it to be a quick fix.
Has anyone else experienced this?
Thanks for the feedback!
Dwhy was my account disabled?
Usually it is because of multiple incorrect password entry attempts. Since resetting the password fixed the problem, this would seem to be likely. I can't say with certainty, though.
Why is there no phone number to call itunes support?
Because Apple does not provide telephone support for the iTunes Store,
Why wasn't I sent a message saying that my account was disabled becuase of a potential security breach?
No idea. E-mails are I believe usual in at least some such cases, but whether one would be generated in this specific instance (and perhaps was blocked by a spam filter) I can't say.
Why would the geniuses not think to say "maybe it's your itunes account, let's change the password and see what happened."
Again, no firm idea, but the Geniuses aren't expected to provide support for the iTunes Store, so it probably hasn't arisen in exactly that way before and hence just didn't occur to them in absence of any evidence or notification that the account was disabled.
You can comment to Apple in the matter via their feedback page, if you wish:
http://www.apple.com/feedback/itunesapp.html
Regards. -
When I tried to buy ankimobile for my iPad, I got a message that my account was not accepted in the Australian store, and to transfer to the U.S. store. I don't know how I got to the Australian store and I tried but can't figure out how to get back so I can buy the ankimobile. I have never gotten this message before and never even knew there was more than one store. Is the ankimobile an Australian app? What should I do?
Meadowlark2How to Change the Country for iTunes & App Store Accounts
http://osxdaily.com/2013/05/24/change-country-itunes-app-store/
Cheers, Tom -
I am getting the message that my account is disabled when trying to download apps
I get the message that my account is disabled when I try to download or updat apps
ps it wasnt about the above issue it was about just the 1 i stated. your guess isnt educated at all tho re it, u should research it b4 u try to answer. theres no reason 1 3g works fine to post to fb but another wont
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My iTunes account was disabled. How can it enable again?
I have just found that my iTunes account was disabled.
Please enable my account so I can buy apps and music.
Thank youIf changing your password does not solve, then contact itunes support
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I transferred a pages file from ipad to mac (also pages) via email for editing. It opened normally. However, after editing, received message that cannot save edited document to the mac because "trial period has expired for iwork"! I have purchased pages for both machines separately and presumed they would work without a hitch. Am I missing something?
It used to be that to update the trial to the licensed version with the box, you just inserted the DVD & ran the installer to convert the trial to licensed. This changed with Snow Leopard. You now need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
Yvan Koenig has written an AppleScript that removes the files. You can find it on his iDisk in For_iWork > iWork '09 > uninstall iWork '09.zip. -
Hello,
When trying to opdate some of my apps I get the message that my account is not in the UK but a French account. I have just been to London and I have not asked for an UK account but how do I get back to my French account ? I have tried to download a new app from Apple France but it did'nt wotk. I did'nt get it.
Can you help me please ?
Best regards
LisserSettings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region...change here.
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I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?
I have also retarted twice...
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Disconnected my iphone after software upgrade but while photos and my movies were still downloading. Now I get an error message that iTunes can't connect to the phone. How do I solve this? I am using a PC and have version 4.3.4 on my iphone 4.
In order to use ''nxm://'' links, Nexus Mod Manager must be installed and associated with the ''nxm'' protocol.
* http://www.nexusmods.com/skyrim/mods/modmanager/
In case of problems with this third-party program, please refer to its support forum:
* http://forums.nexusmods.com/index.php?/forum/1413-nmm-code-development-chat -
When iTunes is not connected to internet it keeps on displaying a message that "iTunes couldn't connect to the store" whenever i open it. How to stop this message being displayed?
guyz... do look into this...
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After following the instructions to completly uninstall iTunes and related components, I restarted computerand reinstalled iTunes, Then I received the error message that iTunes couldn't load because program file Apple Application Support (deleted as per instructions) wasn't present. What now?
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)
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