Received notification that password had been changed

Received notification that my password had been changed but it was not done by me. How do I ensure this doesn't happen again ?

I agree with TSN; it could be a phishing scam.  Clear indications: if the email message does not mention your name (but "dear valuable customer").
Always check the originating IP address from where the message really came from (the 'From:' email header can easily be forged).

Similar Messages

  • HT5622 I keep getting emails stating that my password had been changed but the name attached to the message is not minr but it's my email address. Is someone using my email address to sign into FaceTime or other Apple Programs?

    I keep getting emails stating that my password had been changed but the name attached to the message is not minr but it's my email address. Is someone using my email address to sign into FaceTime or other Apple Programs?

    Of you're being phished. There are a lot of phishing scams going around right now with bad guys trying to get access to apple ID's.
    Anytime you want to verify the info, do not click on any links in the mail, but open up iTUnes on your computer and check things out that way.
    If you want to verify if anything is wrong http://www.apple.com/support/appleid/contact/
    contact apple on your own and see what they say.

  • HT204053 I changed my password yesterday. My daughter's account (which we think is separate) notified her that HER password had been reset.  But we have two diffent ID's and passwords.  OR so we thought.  Any advice?  We keep changing passwords...

    I changed my password yesterday.
    My daughter's account (which we think is separate) notified her that HER password had been reset as well.  But we have two diffent ID's and passwords.  OR so we thought.  Any advice?  We keep dueling/changing passwords...

    Hey there HaroldHarold13,
    It sounds like after changing the password for your Apple ID, your daughter was prompted that her password was incorrect. It is possible that she is using an alias setup under your account, and you can verify this at http://www.icloud.com. This article will show you how to check for that:
    iCloud: Create or change email aliases
    http://support.apple.com/kb/ph2622
    Change, deactivate, reactivate, or delete an alias
    In iCloud Mail, choose Preferences from the Action pop-up menu in the sidebar.
    Click Accounts.
    Select the alias in the Addresses list, then do any of the following:
    To choose a new color for incoming messages, click a Label Color option. Alias labels appear only in the iCloud Mail app on iCloud.com.
    To change the name or label, enter a new alias name and label in the fields provided. Alias names must contain between 3 and 20 characters.
    To turn off an alias, select “Disable alias.”When an alias is turned off, all email messages addressed to that alias are returned to the sender.
    To turn on an alias, deselect “Disable alias.”
    To delete an alias, click Delete.
    Also, when you setup the iCloud account, you get a free @icloud.com email address. That one or the other of you may be using. You can check this by logging into http://appleid.apple.com
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • I received an email stating my credit card information had been changed and I never changed it

    I received an email stating that my credit card information had been changed but I haven't changed anything.

    It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message to Apple.
    [email protected]
    The link below has information to help identify fraudulent emails.
    http://support.apple.com/kb/HT4933

  • I keep receiving emails saying my apple id password has been changed when I havent changed it? Nobody else has access to my emails or can answer my security questions??

    I keep receiving emails saying my apple id password has been changed when I havent changed it? Nobody else has access to my emails or can answer my security questions??
    I have changed my email password aswell as having to keep changing my apple is password an it keeps changing?

    Sounds like you follow good practices.
    This has been going around for some time in various forms, a number of users have asked about it and the best advice is if in doubt go doirectly to Apple, not links in the email.  Calling Apple or using the Apple site is always the best approach.
    A few have even noticed very slight misspellings in the emails, things like Appel instead of Apple...most people don't even notice those.
    Anyway, safe computing and have a good day.

  • How do I delete an old icloud account off my phone if the email address had been hacked and the password has been changed?

    My old email was hacked and since then my passwords have been changed. I have a new apply ID which if fine, but my phone is asking me for my old apple ID password before I can delete it from my ICloud. The problem is I cant reset the password and my birthday verification isnt working. I am unable to do anything in icloud because it is forever telling me my password is wrong. my new apple ID seems to be working on every other part of my phone. Any ideas what to do?

    Well you can try this, but I'm not sure it's going to work if this is an entirely new ID.
    Go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Tap edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • How can I edit my recovery email address if my password had been locked?, How can I edit my recovery email address if my password had been locked?

    How can I edit my recovery email address if my password had been locked? I couldn't receive the reset my password email because I think my recovery email address was invalid.

    The idea of a Recovery email is so the rightful owner accomplishes the recovery, so I don't know of a process to edit that address if you don't know the Apple ID and associated Password.

  • Received notification that Your Apple ID is being used for iCloud on a device that I do not know

    I have received notification that my Apple ID is being used for iCloud's on a new iPod touch. I do not recognize the device. This is the 2nd notice the first time I changed our password. How do we remove this device.

    Change the password without using email authentication as discussed here: Apple ID: Changing your password in case the other person has access to your email account.  If you aren't able to do that, contact the Apple account security team for assistance: Apple ID: Contacting Apple for help with Apple ID account security.

  • If the MS Exchange ActiveSync port had been changed, how to set up the iPad Mail account?

    Hi all,
    The default MS Exchange ActiveSync port is 443 but due to security reason it had been changed.
    Under this situation how to set up the iPad Mail account?
    I could not find out the port modification area in iPad account settings.
    Or any other apps are suitable for multiple accounts within 1 domain?
    That means i can use this app for more than 1 email accounts within 1 exchange server.
    I had tried eMailGanizer. It could allow you to modify the port number but if you need to send email you still need to set up the account in Apple mail first.
    I tried Outlook Mail but could not allow multiple accounts within 1 domain.
    I tried Mail Access 2010 but it could not display the emails in the server.
    Please help!
    Thanks a lot!

    Next test
      using Outlook.com I just deleted an email
        by clicking the Trash icon that appears
          when hovering near an email subject
            in the list of emails.
    Then I clicked the Send/Receive button
      in Apple Mail.
    The email disappeared from the Inbox listing
      in Apple Mail.
    The email is listed in the Deleted Folder
      within Apple Mail.
    The email also appears in Outlook.com
      within the Deleted Folder
    I'm not seeing an equivalent operation in Outlook.com
      to perform the Erase Deleted items
        such as Apple Mail provides..
    There was momentarily a "Sweep to Delete"
      animation that appeared and is now gone..
    Pomme is correct.. by selecting "Erase Deleted Items"
      within Apple Mail does not clear the Deleted Folder
        when the email was first deleted using Outlook.com
    Now I'm seeing further synch problems in that deleting in Outlook.com
      The emails disappear from Apple Mail Inbox,
        but do not appear within the Apple Mail Deleted Folder..
          (as it did with the first message I deleted using Outlook.com)
    Yes.. there is some synchronizing problems..
    I just exited Apple Mail, and restarted it, synched
      and now all messages deleted from Outlook.com
        appear within Apple Mail Deleted Folder..
    For Outlook.com the equivalent operation to Erase Deleted Items
      Is to click the Trash icon next to the emails
        within the Deleted Folder..
    Moral of the story is for Apple Mail
      periodically select Erase Deleted Items
      and for Outlook.com
        periodically look in the Deleted Folder
          and delete those emails (that you already deleted)
            a second time..

  • HT201303 My Security questions had been changed without my knowledge, how do I reset them?

    I received an e-mail saying my security questions/answers had been changed!!! So I changed my passwords but when I went on to apple the security questions I wouldnt have even chosen, so didnt no the answers!!! Help!!! Can they be changed or reset, as I am concerned my account has been hacked!

    HI...
    The email was more than likely spam.
    Report this issue to Apple using the email form here >  Apple - Support - iTunes Store - Contact Us
    Identifying legitimate emails from the iTunes Store
    Apple ID: Tips for protecting the security of your account
    Help for changing your the security questions and answers > Frequently asked questions about Apple ID

  • I recently lost my iPod and ive been using find my iPhone to send messages to it, my email instantly tells me that it had been displayed or it suonded off however it doesn't find it's current location. you guys think this app actually works??

    i recently lost my 3rd Gen iPod and ive been using find my iPhone to send messages to it, my email then instantly tells me that it had been displayed or it suonded off however it doesn't find the iPod's current location. you guys think this app actually works? i feel like my alerts are just bouncing back at me. please help. Thanks!

    ... AFAIC Location Services is a joke.
    With both devices sitting side by side on my kitchen table, Location Services has NEVER shown the devices to be any where close to each other, and at times Location Services has been as much as a 1/4 of a mile off between the two devices.
    Your iPod Touch has no GPS receiver so determining its location relies upon wireless routers whose location is known. Its "location" is actually that of a wireless router. Your iPhone 4 can use GPS, cellular triangulation, and Wi-Fi. One would think GPS would be most accurate but urban areas have a greater density of cells and GPS signals are easily obstructed so cellular triangulation is often more accurate.
    Therefore the two devices' locations can be expected to be different. Differences of a quarter mile are easily explained if you understand how location services works: http://support.apple.com/kb/HT1975
    Skyhook Wireless (I think Apple uses its own database now): http://www.skyhookwireless.com/howitworks/
    Location Services is not a "joke"; its intended use is for basic navigation and for such applications as determining where the nearest restaurant is. It cannot tell you that your iPod is under the couch cushions and that your iPhone is in the car.

  • How does this happen: The picture of recent apps you get when double clicking the home button showed in Settings-Wifi that I had been connected to a network I have not been near for two months. Its not a recent "image" of Settings-Wifi. Can anyone explain

    How does this happen: The picture of recent apps you get when double clicking the home button showed in Settings-Wifi that I had been connected to a network I have not been near for two months. Its not a recent "image" of Settings-Wifi. Can anyone explain?

    Greetings,
    I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
    At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
    The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
    I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
    You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
    Good Luck - Cheers,
    M.

  • Password have been changed?.

    I got this mail where its written that my password have been changed but i tried to log in With my password and it worked.
    So is it changed?

    Clearly is hasn't been changed so I wouldn't bother. You don't want to make it difficult for "hackers" AKA "boosting friends" to access your account and lock you out. This forum wouldn't be the same without all the "hacking" posts.  God bless you silly fools. God Bless. 

  • HT1849 I have received notification that  the "Complete My Album", Music Speaks by Candice Glover is now available to download.  I have three devices that are all enabled to receive automatic downloads.  My problem is the same on all three devices.  Only

    I have received notification that  the "Complete My Album", Music Speaks by Candice Glover is now available to download.  I have three devices that are all enabled to receive automatic downloads.  My problem is the same on all three devices.
    Only 0.05 minutes download on each song with the exception of the original song purchase: I Am Beautiful.  What needs to be done to solve this problem?

    It seems that I have solved my issue by performing a full factory reset (erasing all content, something which I had hoped to avoid) restoring from an iCloud backup did not alleviate the issue, I had to set up as a new iPad.
    Hopefully anyone else else who has this issue in the future will be able to find this.

  • You have been signed out from iMessage because your AppleID or password has been changed

    I can not connact to iMessage. The following message is displayed after entering Apple ID and Password.
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    Apple ID is confirmed.
    Date and time and country setting o.k.
    Apple ID works to buy things in the apple store.
    Imassege works with the ID from my father.
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