Received this message earlier. Is it genuine or a scam? reference iTunes
Dear Customer,
This is an automated message system so you know you have to confirm your account information within 24 hours.
This will help protect you in the future. The process takes no more than 3 minutes.
To perform confirm your account information, please click on the link below and follow the instructions that will be needed.
Check now>
For more information, see our frequently asked questions .
Thanks,
It is a scam/phishing attempt.
Forward the email to -> [email protected]
Also, see this -> http://support.apple.com/kb/ht4933
Similar Messages
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TS3297 I am receiving this message when I am attempting to buy anything on itunes:
the billing information does not match you bank records.
This is the message that I am receiving when attempting to buy anything on itunesAre you using a bookmark to open a specific page when that happens or are you clicking a link on the Fox news site?
Reload web page(s) and bypass the cache.
*Press and hold Shift and left-click the Reload button.
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Cmd + Shift + R" (MAC) -
MacBook Pro 2009
Model Identifier: MacBookPro5,1
Processor 2.4 GHz Intel Core 2 Duo
Memory 4 GB 1067 MHz DDR3
Software OS X 10.8.5 (12F45)
Iphoto '11
Iphoto on my macbook pro has stopped working. It comes up with a message saying that the library is either being used by another user or it is unreadable. Any ideas why I should be receiving this message?
"Your photo library is either in use by another application or has become unreadable"
Offered solution doesn't work:
Shut down and restart your computer, and then open iPhoto again. If the problem persists, try rebuilding your photo library. To do this, quit iPhoto, and then reopen it while keeping the Option and Command keys pressed. You can also try restoring your photo library from a backup.
I have already copied my photographs to the a library manager but when I tried to reuse iphoto and import the photos back into iphoto, it would not let me.
I can't download photographs from my iphone or my digital camera.
Any ideas on how I can solve this problem?
There is a possibility that when I went to update applications that I started to install Mavericks which I then interrupted and cancelled. I am not definite that this caused this problem but it was at about the same time as when this problem started.
Many thanks,
EdI have already copied my photographs to the a library manager but when I tried to reuse iphoto and import the photos back into iphoto, it would not let me.
You can't "copy" your photos to the "library manager", there is just no way to any such thing.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD -
I have synced my phone to my computer several times. This time i received this message: "iTunes was unable to load data class infor from sync services. Reconnect or try again later." It says if I want to sync calendar I must install Outlook to my computer?? Why does iTunes not recongnize that I already have Outlook installed on my computer?
This worked for me...i did a restore on my computer to take it to a date prior to the last update i did on itunes and now it works just fine. Everytime i do a backup it syncs my Outlook! When a request comes up saying there's a new version of itunes click here to download the latest one DON'T do it.
Here's how to do a restore on your computer:
Create a restore point
A restore point is a representation of a stored state of your computer's system files. You can use a restore point to restore your computer's system files to an earlier point in time. Restore points are automatically created by System Restore weekly and when System Restore detects the beginning of a change to your computer, such as when you install a program or a driver.
System image backups stored on hard disks can also be used for System Restore, just like the restore points created by system protection. Even though system image backups contain both your system files and personal data, your data files won't be affected by System Restore. For more information about system images, see What is a system image? You can create a restore point manually at any time by following the steps below.
Go to the Windows website to watch the video. (1:08)
Click to open System.
In the left pane, click System protection. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Click the System Protection tab, and then click Create.
In the System Protection dialog box, type a description, and then click Create.
For more information about System Restore, see What is System Restore?
I HOPE THIS WORKS!
Annette9114 -
When I want to update app in the app store, I receive this message.
WHat exactly is the problem when I receive this message. How do I know the exact problem.
What message? My crystal ball is a bit foggy this early in the day.
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I am trying to import developed images from LightRoom 5 Photoshop 6 for further editing. I am receiving this message and the images will not open.....'Could not open scratch file because the file is locked, or you do not have necessary access permissions or another program is using the file. Use the 'Properties' command in the Windows Explorer to unlock the file. How do I fix this? I would greatly appreciate it if you would respond with terms and procedures that a computer ignorant user, such as me, will understand. Thanks.
Have you tried restoring the Preferences yet?
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I am trying to import developed images from LightRoom 5 into Photoshop 6. I am receiving this message and the images will not open.....'Could not open scratch file because the file is locked, you do not have necessary access permissions or another program is using the file. Use the 'properties' command in the Windows Explorer to unlock the file'. This has not happened before. How do I change this?
Could not open a scratch file because the file is locked or you do not have the necessary access privileges. (…) | Mylen…
Mylenium -
ssage. I use Time Capsule to store my iTunes library and to back up with Time Machine. Since I started receiving this message, Time Machine is no longer backing up and I can't access my iTunes library. Any ideas what happened? I also use Time Capsule for all of my wireless devices. Apple TV is working fine, my iPads are accessing the Internet fine. I just can't seem to access the information contained on the drive.
Here is another part of the error message I continue to receive
"There was a problem connecting to tge server "David-Kimmels-Time-Capsule.local".
If anyone could help I would surely appreciate. Going crazy not able to access iTunes. -
I received this message twice on 2 new & separate attempts to burn a playlist to a NEW cd: "The attempt to burn a disc failed. The burn failed because of a medium write error." What is a "medium write error" and how can I deal with this?
Hello Pat,
The following article provides troublehsooting steps and information that can help get iTunes burning discs again.
Can't burn a CD in iTunes for Windows
http://support.apple.com/kb/TS1436
Cheers,
Allen -
I receive this message: Error code: ssl_error_protocol_version_alert
firfox will not loadMy apologies for not supplying the rest of the information required. I will go through the information provided in the link. Thank you.
I am using Windows 7 Home Premium.
The previous version of Acrobat is showing 8 from CS3 Design Premium.
I did not get a chance to try another DVD drive or load onto another machine to test the disk. I will also have to note all of the errors from the reinstall failure.
I do see the original install folder created - C:\Program Files (x86)\Adobe\Acrobat 8.0
Jeff -
I have been trying to install Itunes for 3 days to my computer. MY eyes burn and I want to smash this computer at this point!!!! HELP ME!!! I receive this message when I run the diagnostic on my iphone
Microsoft Windows Vista Ultimate Edition (Build 6000)
Dell Inc. Studio 1535
iTunes 10.6.1.7
QuickTime not available
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0020AEDC02A7C4B8
Current user is an administrator.
The current local date and time is 2012-04-17 17:05:40.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {92497F93-8A79-419C-AA27-50CD2F263F77}
Description: Microsoft Virtual WiFi Miniport Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {6FECCC1D-04CF-4A3F-92B6-DC6E68D12BE5}
Description: Dell Wireless 1397 WLAN Mini-Card
IP Address: 192.168.0.118
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Tue Apr 17 16:59:28 2012
Lease Expires: Wed Apr 18 16:59:28 2012
DNS Servers: 192.168.20.254
192.168.30.217
Adapter Name: {3323A300-E864-46C3-A6B6-F0B90AFF4AFE}
Description: Broadcom NetLink (TM) Gigabit Ethernet
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-04-17 17:04:26.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
E: Optiarc DVD+-RW AD-7640S, Rev HD14
Drive is empty.
**** Device Connectivity Tests ****
iPodService 10.6.1.7 is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device Service not found.
Universal Serial Bus Controllers:
Intel(R) ICH8 Family USB Universal Host Controller - 2830. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2832. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2834. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Ricoh 1394 OHCI Compliant Host Controller. Device is working properly.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.This should get your itunes store connection working.
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
I am unable to install itunes 10,5. I receive this message: There is a problem with this window installer package. A program required for this install to complete could not run. Contact your support personnel or package vendor. I am using window 7 ultimate 64 bits
There is a problem with the Window installer package. A program required for this intall to complete could not be run. Contact your support personnel or package venfor.
Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time? -
I am new to apple hardware, and since upgrading software on my iphone 4S I receive this message. "this accessory is not supported by this iphone" when using my clock radio docking station. Is there away around this?
Hello GuynStPete,
Thanks for using Apple Support Communities.
I found the following support article that has some troubleshooting steps for you to follow in order to resolve this issue you're experiencing:
Resolve issues with iPhone, iPad, and iPod touch accessories
http://support.apple.com/kb/TS2634
Take care,
Alex H. -
what do i do if i receive this message while trying to instal skype, etc
You can't open the application "Skype.app" because it is not supported on this architecture. This also occur while trying to instal some other....Hello,
This would indicate your trying to install a version for the Mac which require the Intel processor. (MacBook)
You need to install Skype for PPC Mac -
I cannot download OS X Mountain Lion, I get an error message that says: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed." Why am I receiving this message?
Servers may be overloaded.
One user reported:
Deleted file com.apple.appstore in /var/folders/, dissabled VirusBarrier X6: problem solved!
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