Received X1 Carbon (2014/"New") model 20A70035US but missing MultiTouch!
I purchased a 20A70035US TopSeller ThinkPad X1 Carbon 2014 about a month ago. It just arrived today as supply was very tight on it. The unit looks great, but the MultiTouch display, which is documented in PSREF, and was also in the description of the product with the reseller I bought it from, is missing. Touching the screen does nothing, and Windows reports no touch input device. The laptop is a bit lighter than I was expecting too, leading me to believe MT is physically absent.
I have a T440s already so I know how MultiTouch is supposed to work! I ran System Update to make sure no drivers were missing, and it found nothing for the display.
Could Lenovo really have shipped a TopSeller model with the WRONG display?! I desperately need to get this laptop into the field and as it stands now, I have a useless machine in front of me. GRRR.
Current: ThinkPad Tablet 2 | 64GB // ThinkPad T440s | i7-4600U | 12GB | 512GB SSD | FHD MT
Previous: ThinkPad T420s // ThinkPad T410s
My reseller was able to secure stock of the i7 model for me (20A70035US), so I bought that one instead and will return the i5 model for a refund. I am just waiting for RMA approval from Lenovo so it can be sent back for processing.
The i7 unit I received looks great and the touchscreen works!
Current: ThinkPad Tablet 2 | 64GB // ThinkPad T440s | i7-4600U | 12GB | 512GB SSD | FHD MT
Previous: ThinkPad T420s // ThinkPad T410s
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