Receiver can't hear my voice - Lumia 620

Hi guys,
I have been using Lumia 620 for 5 months. Everytime I chat more than 5 minutes, there always be a problem. The most annoyed me is 'receiver cannot hear me' issue. When I chat more than 5 mins, then receiver can hear me for two mins and then she can't hear me for 15 secs. It switched between hear and can't hear for the entire of 30 mins of chatting. It was so annoying.
I'm using the same number, same network, chat in the same place as I used Nokia 5230 about a year ago but for 5230 there was no problem at all. I tried to change network to test if the problem was network but things were the same.
Several 620 users in my country (Thailand) face the same problem. I have already sent my 620 to Nokia Care to fix it. They told me that the problem is mechanics (MR) issue. However, my 620 is still sick, nothing changes before/after fixing. 
Is there anyone can suggest me about my issue? 

Sadly there isn't anything this forum can help you with other than to suggest you go back to Nokia Care to have your phone repaired correctly. 
Good luck.

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