Receiver cannot hear me in a call

Since I have updated to iOS 6.0.1 on the iPhone 4 the receiver cannot hear me when I make a call. I bought the phone second hand 4 months ago and has worked fine until now. What is happening? Is this a problem with the software. I have soft reset, hard reset and restored the phone with the problem remaining. I am not able to call support for obvious reasons and I cannot go to an apple store as I am away with work. Anything anyone can suggests?

Try to toggle "mute" button. It may help.

Similar Messages

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    Hi marjorieh,
    Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
    You may also want to try performing the following.
    Menu > Settings > Apps > All > Smart Connect > Clear Data
    Once done try using the handset.
    I hope this helps.
     - Official Sony Xperia Support Staff
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

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    hi,
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    I am having difficulty with Iphone4.  For two weeks now, when people call me or I call them, there are times that they cannot hear me.  At times I need to tap the phone and it will work but most of the time it does not.  What is the problem?  Is this a major problem?

    Hello arendss1,
         Thank you for sharing your audio concern with your iPhone 4S! As your wireless provider, we want to make sure that you are able to get the maximum usage out of your device! I would like to partner with you so we can get this issue resolved once and for all! May I ask is there any physical or liquid damage on the device? Also, what software version do you have on the phone? Below are some steps to try to resolve the audio issues.
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    ArnettH_VZW
    Follow us on Twitter @VZWSupport

  • IPhone 4 upgrade to iOS 7.1, cannot hear voice during phone call

    I recently updated to 7.1 and suddenly I cannot hear voice during the phone call. I can still hear voice using earphone. Has anyone experiencing the same thing? Need help. Thanks.

    I have the same problem with my iphone4 32g.
    After my phone was updated to ios7, people cannot hear my voice in a telephone conversation (regardless of who makes the call); however, they can hear my voice perfectly in a facetime or skype session.
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  • My iphone 4s is stuck on headphone mode have no sound cannot hear when i answer calls no sound but they can hear me

    cannot get my phone off of headphone mode cannot hear anything when i answer calls no sounds from it but the other person can hear me

    hey i had the same problem, look and i fixed it just slightly tighten the 2 screws on the bottom of the phone with the tip of the knife or a small screw driver!! and now my phone works perfectly
    guys it really worked trust me

  • Cannot hear person I am calling/is calling me

    The latest version, 7.5 installed this moring, since then I cannot hear the person I am calling or the person calling me.  They can hear and see me, I can see them.

    Hi
    Did you check the microphone recording level?
    The microphone level settings can be found in Microphone Level Utility.
    Press and hold on the speaker icon on the task bar and select recording devices form the sub menu. Select Microphone and tab Properties.
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    PS: this and other details about your device can be found in user manual ;) so read it if you want to know how your device functions and how to use it

  • Cannot Hear When Placing A Call

    For the past two hours whenever I place a call I cannot hear anything unless I am on speaker. I tryed to restore the phone but it did not help. Is there anything else I can do?

    Odds are you recently had headphones in it. When you took them out, it failed to pick up on that fact....so all sounds are being sent to the jack (where there are no headphones). Plug in and out your headphones a few times. When out, try to play music. If you hear it, then it fixed itself. If it didn't, repeat.

  • HT1430 I want to know when i call with skype the receiver cannot hear my voice. this happen only i install ios7

    can you help me how will my skype call can hear the voice from the receiver?

    This seems truly weird. You want me to reply to my own question????

  • TS1630 CANNOT HEAR ANYONE ON A CALL UNLESS I TURN ON THE SPEAKER THEN I CAN HEAR

    hi all have a problem with iphone that when i get a call the only way to hear it is to turn on the speaker .

    Hey bernssh,
    Thanks for the question. I understand you are having issues with your primary handset microphone. If there was a potential hardware issue with the primary handset microphone, there is a good chance you would not experience the issue in Speakerphone, as this utilizes a separate microphone. To isolate the issue further, and ultimately determine if it is indeed hardware related, please see the following articles:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    iPhone: Can't hear through the receiver or speakers
    http://support.apple.com/kb/TS1630
    iPhone: Sound muffled or low from the speaker or when speaking into the mic
    http://support.apple.com/kb/TS1631
    Thanks,
    Matt M.

  • Cannot hear phone ringing when calling also cannot hear called pickup and talk

    3G I have checked speaker by using ringtones, also not on vibrate

    I had the same problem like you.  I can hear from the speaker, and when doing a recording and play back via the speaker.  My iPhone 4 is out of warranty so I just got it fix at the small repair shop and cost me S$50.  The repair guy did the above test and comfirm it is faulty of a small component, total tiem taken to fix my iPhone is about 10mins..

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