Receiving "Adobe Application Manager is currently running" error
Mac OSX 10.9.3
Have uninstalled CC and restarted and still getting message.
JUST FOR MAC USERS
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0
or
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
Similar Messages
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Hey, I am getting an error in updating with 'Adobe Application Manager' "There was an error downloading this update. Please quit and try again later." Anyone able to help? Tried restarting etc. No avail.
I am running Adobe CS5 on my new laptop. Any help would be great.@them,
I'm just a user like you who volunteers my time here. Your technical question requires the response from a support engineer.
I do sincerely think you'll get a better response by asking in the Downloading, Installing, Setup forum which I referenced in post #3. They have support engineers who monitor that forum for these kind of issues. This forum can only deal with general issues. Sorry. -
I am trying to update Adobe Application Manager but get an error code of U44M1P210
I am trying to update Adobe Application Manager but get an error code of U44M1P210. I have posted a screen shot of the eror I am getting. I am not sure what caused this error and I haven't made any software changes or anything recently.
Nothing wrong. AAM/ AUM is just being a pussy. Run the Creative Suite Cleaner Tool, reinstall your apps, try again. also consider downloading upsdates manualyl from the Download section here on this site.
Mylenium -
Hello,
Cannot install Adobe Application Manager. I get error message: "Installer failed to initialize". What can I do about this?if mac:
go to HD>library>application support>adobe>caps and rename the caps folder.
go to USER library>application support>adobe>OOBE and rename OOBE folder
install Adobe application manager from below link.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774 -
Adobe Application Manager "There was an error downloading this update"
I have recently upgraded my PC (new motherboard, CPU, memory, etc) and have reinstalled my copy of Photoshop CS5 Extended.
I forgot to deactivate my copy prior to formatting my hard drive.
Adobe application manager is telling me that I have multiple updates pending but when I run the updater it spends 15-20 minutes doing what looks like downloading the updates then proceeds to give me an error saying:
"There was an error downloading this update. Please quit and try again later."
Please see the screenshot below.
I'm sure I'm missing something simple here but I cant figure it out. Is there anything I can do to get these updates to work?
Thank you.Hello,
1. Maybe - as you will have gathered - you have to activate/deactivate, so please have a look there:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
2. Sometimes, we know in the meantime, the "opm.db file" is the culprit. In this case you should delete it.
3. Did you already try "uninstalling and re-installing"? Be careful with (de)installing aso. by (de)installing by your own resources. As much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
4. If necessary and for further questions click through http://helpx.adobe.com/contact.html or http://helpx.adobe.com/de/contact.html and if "open" please use chat, I had the best experiences. (I quote from Preran: The chat button is activated as soon as there is an agent available to help.)
Good luck!
Hans-Günter -
Adobe Application Manager & PDApp Quits Unexpectedly Error
I recently purchased Photoshop and once installed, I ran the update check to see if I needed install any updates. Of course there were updates, but when I select update in the application manager, I get the following error: PDApp quit unexpectedly. The manager freezes and I have to force quit. I've tried to reboot and ran check/repair permissions under disk utilities, but no go. I managed to install most of the components individually manually with the exception of the following:
Adobe Player for Embedding 3.1
Adobe XMP Panels CS5
Adobt Device Central CS5.01
Even manually, these items just fail when installing.
Any thoughts as to why the general installer won't work or why these three items might fail?This is the report that generates when using the Application Manager and I will post the log that generates when I try to manually install in separate replies:
Process: PDApp [1980]
Path: /Library/Application Support/Adobe/OOBE/PDApp/core/Adobe Application Manager.app/Contents/MacOS/PDApp
Identifier: PDApp
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: PDApp [1979]
Date/Time: 2010-12-28 14:25:44.099 -0500
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6
Interval Since Last Report: 31367 sec
Crashes Since Last Report: 16
Per-App Crashes Since Last Report: 16
Anonymous UUID: 84487D3C-EA72-4F6C-80B1-04195BFCE6C2
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.root.default-priority
Application Specific Information:
*** multi-threaded process forked ***
Thread 0 Crashed: Dispatch queue: com.apple.root.default-priority
0 com.apple.CoreFoundation 0x95fa9af1 CFRunLoopWakeUp + 161
1 com.apple.Foundation 0x9661f826 -[NSThread _nq:] + 794
2 com.apple.Foundation 0x9661f43d -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 1047
3 com.apple.Foundation 0x96631adf -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 184
4 com.adobe.PDApp 0x0000e189 start + 45773
5 com.adobe.PDApp 0x00003207 start + 843
6 com.adobe.PDApp 0x0000e34d start + 46225
7 UWANative.dylib 0x190169d8 initializeApplet + 41546
8 UWANative.dylib 0x19016ad2 initializeApplet + 41796
9 UWANative.dylib 0x1900dead initializeApplet + 5919
10 UWANative.dylib 0x19013ae4 initializeApplet + 29526
11 UWANative.dylib 0x1901618c initializeApplet + 39422
12 UWANative.dylib 0x1900c763 processMessage + 131
13 com.adobe.PDApp 0x0000e59a start + 46814
14 com.adobe.PDApp 0x00002fdb start + 287
15 com.adobe.PDApp 0x0000c09e start + 37346
16 com.apple.CoreFoundation 0x95fbeedd __invoking___ + 29
17 com.apple.CoreFoundation 0x95fbee48 -[NSInvocation invoke] + 136
18 com.apple.Foundation 0x96721f7a -[NSInvocationOperation main] + 296
19 com.apple.Foundation 0x96631222 -[__NSOperationInternal start] + 808
20 com.apple.Foundation 0x96721d57 __doStart2 + 89
21 libSystem.B.dylib 0x94523024 _dispatch_call_block_and_release + 16
22 libSystem.B.dylib 0x945152f2 _dispatch_worker_thread2 + 228
23 libSystem.B.dylib 0x94514d81 _pthread_wqthread + 390
24 libSystem.B.dylib 0x94514bc6 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x10000003 ebx: 0xb051b4e8 ecx: 0xb051b47c edx: 0x944ef0fa
edi: 0xb051b62c esi: 0x0045f920 ebp: 0xb051b508 esp: 0xb051b4c0
ss: 0x0000001f efl: 0x00000206 eip: 0x95fa9af1 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x004cd390
Binary Images:
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0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <62291026-D016-705D-DC1E-FC2B09D47DE5> /usr/lib/libSystem.B.dylib
Model: MacBookPro5,3, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.48f2
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 256 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 298.09 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000 -
I got a new laptop and installed FM10. To avoid getting the License expired error, I tried installing TCS update 3. But the system displays an error Adobe Application Manager may be damaged. I re-installed Adobe Applicaiton Manager, but still the same error.
Adobe support provides free installation assistance. Call them.
Art
Art Campbell
[email protected]
"... In my opinion, there's nothing in this world beats a '52 Vincent and
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Adobe application manager fails to update/install
Please help me resolve this error and update App Manger properly.
I have downloaded and am running Creative Cloud CS6 versions of Illustrator and Photoshop that I installed back in Decmember. Now I'm trying to download more applications and am encountering this error:
I click 'download' on InDesign (for example)
Download initiates launch of Application manager, App manager opens main window then "initializing installer window"
Application manager flashes this warning for a split second: "other instances of adobe application manager are currently running which must be closed before installing this product. Please close or wait for them to complete." (see image). This warning closes on its own after just a second.
Then it continues to install for a few minutes, asks for my password then fails with the message, "We've encountered the following issues, Adobe Application manager failed to install" (no error number, see image)
Photoshop and Illustrator still run fine, but none of my Adobe apps (including Air) will update properly now. I have tried deleting the App Manger files from applications > utilities and re-installing, but that also creates an error.
I have searched for duplicate app manager files but have come up empty. I've run the support advisor app and it checks out fine. I have a token from that if it helps.
I'm running iMac 10.6.8 and I also have CS5 installed on this computer if it makes a difference.
Any help would be appreciated. I'd like to be able to run the apps I'm currently paying a monthly fee for.I'm going to write this information cause it was so darn frustrating and after two days I finally got it - so here goes - resolution:
I'm running windows 7, and was trying to download cloud which apparently I was forced to do based on my subscription base (was on CS6 before that)
Step 1: start task manager and close ALL adobe running apps including akami session
Step 2: click on the windows icon and type in search bar %appdata%, enter
Step 3: in browser bar above of folder, click on "appdata" (my file directory when i typed step two was C:\Users\study\AppData\Roaming, and I need to be be at C:\Users\study\AppData)
Step 4: Click Local, then Adobe, then oobe, delete the oobe file
Step 5: Go the the following to download the "cleaner tool": http://download.macromedia.com/pub/creativecloud/cleanertool/win/Adobe_Creative_Cloud_Clea ner_Tool.zip
Step 6: Unzip the file and click on the AdobeCreativeSuiteCleanerTool.exe, that was in my directory as follows (dependent on where you download and unzip of course) C:\Users\study\Downloads\adobe_creative_suite_cleaner_tool (1)\win
Step 7: select (e) in the black box for "english", select (y) for yes, select creative cloud (whichever option # that is) and again anything with creative cloud (this did NOT delete my other adobe files, which I feared may - but I was simply instructing it to clean/delete the creative cloud.
Step 8: close the black window
Step 9: Click here: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773 and download the creative cloud adobe application manager
Step 10: Run the application
Step 11: Log in and download the software you want
If that doesn't work, what I did is between steps 4 and 5 I restarted my computer, then I went into task manager and closed all adobe apps. I'm not sure I had to do this step but I was desperate after 2 days doing whatever. Each tech person gave me different information. The last person helped me best, but I spoke with her via chat AFTER I had rebooted the computer. If you need support click http://helpx.adobe.com/contact.html and I personally did the "chat" so I wouldn't have to wait.
Hope this helps anyone who hasn't figured it out! -
Unable to install Adobe Application Manager
I get this before install starts:
Other Instances of Adobe Application Manager are currently running which must be closed before installing this product, Please close or wait for them to complete
But as far as I can tell there are no other versions running
Since I can not get it install nothing else is downloadableHi,
I had exactly the same problem but with Windows 7 64 bit so I'm not sure this will work with Win 8 but see if it helps.
1. Boot into Safe Mode
2. Locate OOBE folder using search. In my copy of Win 7 it's C:\Program Files (x86)\Common Files\Adobe\OOBE
3 Rename OOBE folder to OOBEold
4 Reboot normally
5 Download Application Manager from http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
6 Locate download and run install
7 Application Manager Installs!!!! (We hope :-) )
Tony -
Error Code U44M1P210 Adobe Application Manager?
After installing the trial for Adobe Premiere Elements 11, I get error messages whenever I run updates on my existing (installed) CS5 software.
The main error code is: Adobe Application Manager - There was an error installing this update. Please quit and try again later. Error Code: U44M1P210. None of the CS5 products were able to be updated including Camera Raw.
Any help/feedback would be awesome.
Thanks!Hey Maria,
I think finally have a solution to your problem without a peek into your system
It took me a little while to confirm if the following links to the updates could be shared:
win: http://swupdl.adobe.com/updates/oobe/aam20/win/PhotoshopCameraRaw7-7.0/7.2.82/Setup.zip
mac: http://swupdl.adobe.com/updates/oobe/aam20/mac/PhotoshopCameraRaw7-7.0/7.2.82/Setup.dmg
Please download & install updates from one of the links above. I hope this resolves your update problem.
Please refer to the below mentioned link for more details around the links:
http://forums.adobe.com/message/4751351
Thanks.
~ Shefali -
Errors with Adobe Application Manager (code U44M1I200 & U43M1D204)
When I try to update CS6 with the Adobe Application Manager, I get an error for 12 programs.
What to do?
Thanks a lot for you help!
This is part of the message I get (I only left the part in Dutch out):
Update 2 van Flash Pro CS6
code: U44M1I200
DPS Desktop Tools CS6 2.06.3-update
code: U44M1I200
Adobe SpeedGrade CS6 6.0.4 Update
code: U44M1I200
Adobe After Effects CS6 11.0.2 Update
code: U44M1I200
Dynamic Link Media Server CS6 1.0.1 Update
code: U44M1I200
Adobe Bridge CS6 5.0.2-update
code: U44M1I200
Adobe Illustrator CS6-update (versie 16.0.4)
code: U43M1D204
Adobe Media Encoder CS6 6.0.2-update
code: U44M1I200
Photoshop Camera Raw 7.4-update
code: U44M1I200
Update van Extension Manager 6.0.5
code: U44M1I200
Adobe Audition CS6
code: U44M1I200Please see the below similar discussions.
http://forums.adobe.com/message/4913117#4913117#4913117
http://forums.adobe.com/message/4169374 -
Why does Adobe Application Manager fail to install?
I just subscribed to the Creative Cloud. I am trying to download applications. The download starts with an update to Application Manager. Each time, I get the error message,"We've encountered the following issues: Adobe Application Manager failed to install." I'm not able to install any of the CC applications. [I've tried Acrobat and Photoshop.]
I'm going to write this information cause it was so darn frustrating and after two days I finally got it - so here goes - resolution:
I'm running windows 7, and was trying to download cloud which apparently I was forced to do based on my subscription base (was on CS6 before that)
Step 1: start task manager and close ALL adobe running apps including akami session
Step 2: click on the windows icon and type in search bar %appdata%, enter
Step 3: in browser bar above of folder, click on "appdata" (my file directory when i typed step two was C:\Users\study\AppData\Roaming, and I need to be be at C:\Users\study\AppData)
Step 4: Click Local, then Adobe, then oobe, delete the oobe file
Step 5: Go the the following to download the "cleaner tool": http://download.macromedia.com/pub/creativecloud/cleanertool/win/Adobe_Creative_Cloud_Clea ner_Tool.zip
Step 6: Unzip the file and click on the AdobeCreativeSuiteCleanerTool.exe, that was in my directory as follows (dependent on where you download and unzip of course) C:\Users\study\Downloads\adobe_creative_suite_cleaner_tool (1)\win
Step 7: select (e) in the black box for "english", select (y) for yes, select creative cloud (whichever option # that is) and again anything with creative cloud (this did NOT delete my other adobe files, which I feared may - but I was simply instructing it to clean/delete the creative cloud.
Step 8: close the black window
Step 9: Click here: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773 and download the creative cloud adobe application manager
Step 10: Run the application
Step 11: Log in and download the software you want
If that doesn't work, what I did is between steps 4 and 5 I restarted my computer, then I went into task manager and closed all adobe apps. I'm not sure I had to do this step but I was desperate after 2 days doing whatever. Each tech person gave me different information. The last person helped me best, but I spoke with her via chat AFTER I had rebooted the computer. If you need support click http://helpx.adobe.com/contact.html and I personally did the "chat" so I wouldn't have to wait.
Hope this helps anyone who hasn't figured it out! -
Problem updating cs6 "application manager is already running..." ?
Hi everybody
When im trying to update CS6 the application manager app don doit and give this message: "adobe application manager is already running, please close other instances before applying updates."
There is not other instances of the application manager running? how could this error be fixed?
thanks for your helpYes, of course, I have checked and there is only one instance of the Adobe Application Manager.
The 2 updates are:
Photoshop 13.1.2 for Creative Cloud
Adobe Bridge CS6 5.0.2 Update
This problem originally started before Christmas with the Photoshop update. When the Bridge update became available this month, it also had the same issue.
Up until the Photoshop update problem, other updates worked fine. -
Windows 8 64-bit + Adobe Application Manager
I updated my computer to Windows 8 last night/this morning and erased all of my apps. Everytime I try to start the Adobe Application Manager, I get "Download error. Press retry to try again or contact customer support. (403)"
Is this a common error with an awesome fix?I can get online and do everything I was doing yesterday in regards to being on the Internet, so I don't think that's the problem.
I am currently getting around this little issue by installing each product (Photoshop, Premiere Pro, etc) individually, with Adobe's Download Assistant. Photoshop finished and was working perfectly (aside from video driver problems, but that's Win8, not Adobe). I will update again when everything's finished and I perform a restart. -
The Adobe Application Manager doesn't work, can't download trial software.
I'm on a Mac, trying to download a trial of Acrobat Pro X, and as I hit download, it launches the Adobe Application Manager. Once it's launched, it keeps spinning the blue-gray squares round and round and nothing happens. Is there a way to directly download the file and install it manually?
Cheers,
RitaOk, I tried and it has begun the installation.
The first time, before I got to the end, it said 'The Adobe Application Manager is already running.'
I was asked to quit, but there was no quit button, so I Force quitted it.
Then I started the installation process again, and now I get this error message:
The installation cannot proceed, because some of the processes are running.
Do you have any idea what I'm doing wrong?
I quit all Adobe products.
Thanks for your attention.
Regards,
Rita
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