Receiving an error message: An unknown error has occured (1415)
I have had a shuffle unit for a few months without issue. When I changed tracks the last time, my ipod shuffle no longer played music when pressing play (changing volume settings, etc.). I have followed the 5 R's successfully until I get to the last 'R'estore step. When I go to restore, the subject error message comes up. It also appears that there is a unadentifiable file on the ipod as 320 KB of space shows to be used up when no tracks appear on the ipod (having tried to delete them all).
Any help/guidance would be greatly appreciated.
Sincerely,
The Jiving Jogger
I have not read anything yet about this error code in the combination iTunes and Mac. It could be Windows specific.
According to the comments on this and this page it is similar to error 1417 and the solution presented there might work for you. It seemed to work for some people experiencing a '1415'.
You have more change to get an accurate answer by searching or posting in the iTunes for Windows forum however (I guess you accidently posted in the Mac forum).
M
Edit:
Lots of 1415's in the iPod forums. Search for 1415 in the iPod forums and you may find a solution.
Message was edited by: macmenno
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