Receiving charter email to mac and iphone

We have Charter email, a verizon iphones, and mac os x. We can not receive emails to our mac and iphones at the same time. According to Charter, there is no way to receive emails to our mac unless our iphone mail server is turned OFF. Is this true? Help.

I have the same issues, but wish to clarify a few of the suggestions. Basically, I have an iPhone 4 (Verizon), and a Charter e-mail account. Right now I have configured my Charter account (IMAP) to send/receive on the iPhone. However, now I can't use Outlook on my PC to send/receive e-mail from the Charter account. It gives an error indicating that another device (the iPhone) is already connected to the mail server. I would be OK with this as the e-mail on the iPhone works great, however, I like to download and store my mail locally on my PC. Now I can't do this. The only way around this is to remove the Charter account from the iPhone, dump the messages down from the server to my PC through Outlook. However, that also removes all my mail from the iPhone.
I'm down with forwarding my Charter e-mail to a G-mail account, and setting up G-mail on the iPhone. However, my concerns are:
1) Would e-mail I send from the iPhone now show my G-mail address versus my Charter address? I don't want this to happen, too much confusion.
2) Would I need to configure my home PC/Outlook to download from the G-mail server, or keep it as the Charter server?
Appreciate any thoughts/suggestions!
Thanks

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Lebowski-Bluto,
I was not familiar with iPlanet Messenger Express, so I did a search for it. Appears to be a web-based email service. You could access it with Safari.
However, if you are looking to download your email you need to find out the POP3 or IMAP servers your university uses.
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Hi Chi Chi Cheng,
Welcome to Apple Support Communities.
We have a few articles than can help troubleshoot issues sending mail on both Mac and iOS.
You may find these links helpful:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
iOS: Unable to send or receive email
http://support.apple.com/kb/ts3899
iCloud: Troubleshooting iCloud Mail
http://support.apple.com/kb/ts4002
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Jeremy

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You are not accessing your hotmail account as an Exchange account on your computer so push access does not apply there - fetch applies there which is not the same, and accessing it on what other devices as in plural and is accessed as what type of account there?
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As I sell software on my site and ask for donations, the Apple Support Communities Use Agreement requires that I state that I may receive some form of compensation, financial or otherwise, from my recommendation or link.

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Message was edited by: Andrew T.

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for the Points.
8:42 pm Friday; November 22, 2013
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
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I would have thought that the Apple products would deconflict the message traffic from the email accounts, via iCloud.
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Receiving charter email to mac and iphone

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