Receiving download error message when I sync iPhone in iTunes.
Why am I getting the following message when I sync my iPhone in iTunes? download-issue-39704 was not copied to the iPhone because it could not be found.
See this article.
http://support.apple.com/kb/TS2830
Some have been able to resolve it by removing podcasts and/or rebuilding their iTunes library.
http://support.apple.com/kb/HT1451
B-rock
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My Ipad is not responding. It has the small apple in the middle of the screen with the little "thinking" flower symbol surrounding it, and does not respond to restoring. We received an error message when trying to restore from itunes.
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
I subscribed to iTunes Match, but after the information is gathered about my iTunes library, i get an error message : "We could not complete your iTunes Store request. An unknown error occurred (4001). Try again later."
Can you help fix this error?Yesterday I went to settings in my iPhone, Music, turned iTunes Match to "Off". I then updated Match in iTunes and it worked! I don't know why, but it worked.
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More information
Error message:
Hope this helps.
We have an issue with the iphone as it currently can't connect to a wireless network so cannot back up to iCloud. So trying to backup to itunes before visiting the Apple store to get some help.Hello sulty09,
Thanks for the question, and welcome to Apple Support Communities.
The following resource outlines the best steps to potentially resolve your issue with backing up in iTunes:
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/TS2529
Thanks for thinking ahead!
Matt M. -
I'm not sure if my iTunes won't open because my apple software might have been deleted from my computer during a clean out. How do I reestablish my apple software without losing all my iTunes music? Apple's error message is telling me that I have to uninstall iTunes and then re install it, but I'm pretty sure I'll lose everything if I do this. Suggestions?????
Hello RunnerGirl98,
If you reinstall iTunes using this article, your songs will not be deleted. The Media in iTunes is stored in the iTunes folder, which is normally found in your Music folder and is not attached, or part of the iTunes application.
It will be either one of these 2 articles depending on the OS version you have installed:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/ht1925
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
I would also verify where your iTunes library is stored using this information:
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Regards,
Sterling -
My iPhone will not reset and is no longer recognized in iTunes. Any suggestions?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
I get an error message when I sync my iPhone 5 with iTunes on my Windows 7 Samsung laptop. I recently backed up all of my data using Samsung Recovery Solution 5 to an external hard drive so that I could restore my laptop. I put all of my data back on the restored laptop and reinstalled iTunes. After the error message that says that certain items could not be found and the "sync" is finished I go back to my music in iTunes and there are exclamation marks next to many songs. I follow some instructions regarding the Edit - Preferences - Advanced settings and the exclamation marks go away until I try to sync my phone again. Then I get the same error message and the exclamation marks return. I have uninstalled and reinstalled iTunes and the same thing happens again. I am about to schedule an appointment with the Genius Bar but would like to avoid that if possible. Thank you in advance for any help.
Hello Courtney,
Thank you for the details of the issue you are experiencing when syncing your music to your iPhone. It sounds like iTunes is not able to locate the original file for the song to transfer it to your device. I recommend reviewing the following articles to locate you music files on your computer:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I receive an error message when I try to save my 3 security questions. As a result you can't download apps
Congratulations on your new phone, Nonaleigh.
We would love to get to the bottom of your message mystery.
I'm guessing you are getting the error for all messages you attempt to send, is that correct?
What type of phone did you upgrade from? We ask because if you have switched from an Apple device (e.g., iPhone) to a non-Apple device (e.g., Android, Blackberry, etc.) and previously used the iMessage service, you may experience issues sending/receiving SMS/MMS messages with Apple device users. You need to deactivate the iMessage service within your Apple account to restore normal SMS/MMS functionality.
TamaraH_VZW
Follow us on Twitter @VZWSupport -
I receive an error message when trying to link my iMessage account to my Apple ID. My phone syncs fine, just my Macbook doesn't work. Same issue with Facetime.
HI,
In effect this is a DNS block.
You can do it.
You need to be in an Admin Mac User Account that has non blank password.
Go to the Applications/Utilities folder and open Terminal.
You should see your shortname (the one under the Little House icon) followed by the $ symbol
Copy and paste the bold text below into Terminal after the $ symbol.
sudo pico /etc/hosts
This will load the file "hosts" into and editor that works in Terminal.
Use the arrow keys to get to the line with Verisign in it.
Now type the # symbol and it will be added in front of the character that is highlighted.
The # symbol is either Shift +3 or ALT+ 3 depending on your keyboard layout
Now use CTRL and O keys together.
This Saves the changes.
Quit Terminal.
10:02 PM Wednesday; May 1, 2013
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.3)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously -
I recently updated my iTunes to the most recent version and I am receiving an error message when starting up iTunes: iTunes was unable to load data class information from sync services. Reconnect or try again later. (Does anyone know what this means and if it is going to cause me issues?)
http://support.apple.com/kb/TS2690?viewlocale=en_US&locale=en_US
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I keep receiving an error message when I try to Sync my I phone 4. It says Can't Sync 1450. What does this mean? I've had this phone for over a year with no problems.
Yep. Tried that. And just did it again.
Still no joy. -
I receive an error message when opening up a downloaded program "safari can't open the file because no available application can open it" I am not sure what I need to do to get these programs open!
What is the file?
Where did you get it from?
Allan -
I received an error message when trying to update my iphone, is it ok to uplug the iphone from the computer
Yes.
-
I got a error message when I sync my iPhone 5. The message saids "An unknown error occurred (-50)"
Restart your computer and your iPhone. If that doesn't resolve it see this thread: https://discussions.apple.com/thread/2264793
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Hi,
Since upgrading my ipad and iphone software i am receiving an error message when sending emails, saying that the email address was rejected by the server.
Please advise if this is a known problem, and what is the fix.
Many thanks
MarkTry a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. The screen will go blank and then power ON again in the normal way.] It is app and data safe!
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