Receiving Duplicate, Triplecate...Images in Forwarded Email

Hi there,
For a while now, whenever a member of my family receives a forwarded email in mail.app, if there are images attached to the email, more often than not, they will be more than one copy of each picture that is included with the email. Can anybody tell me why this is?

Hi,
In normal mode, unselect all the checkboxes for these add-ins, click OK, send test emails and check again, does the issue persist?
Another thing that is disabled in Safe Mode is NormalEmail.dotm. NormalEmail.dotm is the default template that opens when creating a new mail message. When you start Outlook in Safe Mode, it is not loaded.
Please go to the following location:
C:\Users\<username>\AppData\Roaming\Microsoft\Templates
Find the NormalEmail.dotm file, rename it to ".old". Outlook then will create a new one, check if this issue persists with the new NormalEmail.dotm file.
Regards,
Melon Chen
Forum Support
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Receiving Duplicate, Triplecate...Images in Forwarded Email

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