Receiving email from an external user

We have a use case where a participant in a process needs to send an email to an external party that is not a participant and needs to wait for an email response from that party. I understand that it possible to listen for an email response but we need to tie this the parent instance. One way we thought about doing that is to use text/html format for the email and put the instance id into a hdden field. When they reply we could retrieve that field and correlate it with the associated instance in a wait activity.
Any input to this would be appreciated.

Note that blocked email is part of the junk mail system -- so check the junk
mail settings including the blocked mail settings.
Could you post the verbose GWIA log for one of these emails? Does it say it
was sent on to the MTA?
>>> On 1/7/2010 at 1:59 PM, Stevo<[email protected]> wrote:
> I think I heard Massimo Rosen say something like:
>
>> Hate to ask, but did you double check? In 99,5% of similar cases it
>> turns out to be that.
>
> I'll check again, but when I checked before, he had nothing checked in
> the junk mail handling settings.
>
>> Other than that, can you freely dupe it (e.g from the same senders)?
>> And do you have verbose logging enabled on the POA? In that case the
>> POA logs may shed some light.
>
> I did email him to have this person send a test email, haven't heard
> anything back from him.

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