Receiving email ok but cannot send

no problem to send and receive while I am in HK but having problem sending (receiving ok) when travelling in mainland China. The Entorage error message returns 17099. Checked all typo re; receiving email servers etc...

Welcome to Apple Discussions!
In order to prevent spammers, many internet service providers have instituted port blocking to avoid being overwhelmed. If your outgoing mail server is not the same as the one giving you access to the internet, you may need to use ports 2626, or 587 in conjunction with a password for your outgoing mailserver setting if you don't want to change the mail server used.

Similar Messages

  • HT1199 just starting getting smtp error message on all email accounts, receive emails ok but cannot send

    just starting getting smtp error message on all email accounts, receive emails ok but cannot send

    lisablox,
    Go to mail preferences>accounts>account info tab, make sure the SMTP: is not set to none, from the drop down select your server and click use only this server.
    Also see the following:
    http://support.apple.com/kb/TS3276
    Hope this  helps

  • I have used Firefox for many years. Now I can receive E-mail but cannot send it from Firefox. Just re-installed Mozilla and still cann't send E-mail.....

    I cannot send mail from Firefox. Can receive E-mail but cannot send it. This worked OK until today. I have had firefox for many years. Just reinstalled Mozilla and still cannot send E-mail from firefox.
    I use comcast.net for E-mail,using Mozilla to get there.

    If your Office email account's SMTP authenticated?
    Any error message provided and if so, what?
    Are you also accessing an email account and SMTP server provided by SBCGlobal.net with either email client and if so, are you able to send messages with this account and SMTP server when connected to the internet via SBCGlobal.net at home?
    And let me get this straight - both email clients work fine without any problems sending messages with your Office email account and SMTP server when connected to the internet at a friend's house that uses another ISP besides SBCGlobal.net but this is an Apple problem?
    If an Apple problem, then you'd have problems sending messages with this account and SMTP server regardless whose network and ISP you are connected to.
    Regardless what this more than likely under-trained or just unaware person at SBCGlobal.net told you, all ISPs have restrictions on using an SMTP server that is outside of their network or that isn't provided by the ISP used for connecting to the internet.
    Some ISPs allow the use of an authenticated server only that is outside of their network but some block its use regardless.
    Within the last year or so, SBCGlobal.net made a drastic change in regards to such restrictions and conveniently neglected to inform their customers beforehand. Those using an SMTP server that was outside of SBCGlobal.net's network regardless if the SMTP server was authenticated were required to "opt out" of Port 25 blocking with SBCGlobal.net in order to use an SMTP server that was outside of their network which was working fine before this change was made.
    Have you opted out of Port 25 blocking with SBCGlobal.net?

  • TS2755 since updating to ios7 I can receive e-mails, but cannot send e-mails from my phone

    since updating to ios7 I can receive e-mails but cannot send e-mails from my phone

    Hi there ritawilk,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    -Griff W. 

  • Have Imac with OSX 10.6.8, can receive e-mails but cannot send e-mails ..... have a .mac

    have Imac with 10.6.8. osx....can receive emails but cannot send & have .mac email . was working fine last week

    Please carefully read and follow the trouble shooting steps in Apple's article:
    http://support.apple.com/kb/TS1307

  • Can receive text msgs but cannot send!?!?

    A few days ago I began to be unable to send text msgs. Using iPhone 3G, it appears that the 'send' button is dithered 'greyed' out. I tap it but nothing happens. I can email, and obviously type text online (as here) but cannot 'send' text. I deleted MSG history, cleared cache, cleared recent calls, cleared email history to no avail. I can receive text just dandy but cannot send. Can anyone shed some light here or do I go see the 'geniuses' at the store and get a new phone. ( it seems every time I have a phone problem like this, they can't fix it they just give me another phone) Would really like to not have to go to the store. Thanks in advance for anyones help!

    I would try a few basic things before scheduling an appointment with the Genius Bar.
    1) Sync your iPhone with your computer. I have noticed that sometimes my phone will have a hiccup and when I sync it, whatever was wrong automatically rights itself.
    2) Reset your iPhone holding down the "home" button and the Sleep/Power button on the top right side of the phone at the same time. It takes about 5-15 seconds and you want to make sure you hold down both buttons until you see the apple logo, ignore the slider.
    3) Plug your iPhone into the computer and perform a phone restore. There are 2 options for this:
    a- If you know when this problem started with your SMS messaging you can restore from a backup that was done on a previous sync. Chose a date prior to this issue starting and restore your phone to how it was on that date.
    b- If you don't know when this issue began or restoring it to an earlier date does not fix the problem you can restore it to how it was when it came out of the box.
    I hope that one of these things is able to solve your problem with SMS messaging. If none of these fixes the problem you should schedule an appointment with the Genius Bar and get this resolved with them. If you visit the Genius Bar make sure to sync your iPhone just prior to your appointment so if they need to replace the iPhone you don't lose any calendar entries, recently added contacts, pictures, etc.
    Good luck!
    ~CaliGirl~

  • My Ipad will receive e-mails but cannot send e-mails. I use comcast email and have check server names etc and everything is correct. Any suggestions?

    How do I get my Ipad to send e-mails when I can receive them. I use comcast.net and all the settings are correct?

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Using a POP account with multiple devices
    http://support.apple.com/kb/ht3228
    iOS: Adding an email account
    http://support.apple.com/kb/HT4810
    iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
    http://support.apple.com/kb/ht1694
    iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
    http://support.apple.com/kb/TS1944
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say “Cannot Connect to Server”?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    How to Delete Email on the iPad
    http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
    How to Mass Delete Emails from iPhone and iPad Inbox (with video)
    http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
    How to add, send and open iPad email attachments
    http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
    How to Sync Contacts with Your iPad Using iTunes
    http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
    iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iCloud: Create a group and add contacts to it
    http://support.apple.com/kb/PH2667
    eMail Groups - You can use a third party app that many users recommend.
    MailShot -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    Group Email -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom 

  • 837 - can receive e-mail but cannot send.

    Hi guys,
    I've just installed a 837 at restaurant. The client checks his e-mail via outlook. He can receive e-mail but gets errors when trying to send. Any ideas. Everything else works great.
    Thanks in advance.

    Hi Guys,
    The guru in our office that configured this router
    says that he cannot figure out why we cannot send e-mail via outlook. I put the old router and cable modem back in at the site and we could send and receive e-mail via outlook fine. ( PPOE setup )
    Put the Cisco back in and no luck.
    This is the config file. If anybody can point me in the right direction to make the change I will try it at the site. We are using port 4 (10.100.100.1)to connect to a linksys for public internet access. He is behind the 192.168.100.xxx subnet.
    Hope this helps.
    Thanks in advance.
    ip virtual-reassembly
    ip tcp adjust-mss 1452
    hold-queue 100 out
    interface Ethernet2
    ip address 10.100.100.1 255.255.255.0
    ip access-group 106 in
    ip nat inside
    ip virtual-reassembly
    no cdp enable
    hold-queue 100 out
    interface ATM0
    no ip address
    atm vc-per-vp 256
    no atm ilmi-keepalive
    dsl operating-mode auto
    pvc 0/35
    pppoe-client dial-pool-number 1
    interface FastEthernet1
    duplex auto
    speed auto
    interface FastEthernet2
    duplex auto
    speed auto
    interface FastEthernet3
    duplex auto
    speed auto
    interface FastEthernet4
    duplex auto
    speed auto
    interface Dialer1
    description ip address negotiated
    ip address negotiated
    ip access-group 111 in
    ip mtu 1492
    ip nat outside
    ip inspect myfw out
    ip virtual-reassembly
    encapsulation ppp
    ip tcp adjust-mss 1452
    dialer pool 1
    dialer-group 1
    ppp authentication chap pap callin
    ppp chap hostname [email protected]
    ppp chap password xxx
    ppp pap sent-username [email protected] password xxxx
    ppp ipcp dns request
    ip classless
    ip route 0.0.0.0 0.0.0.0 Dialer1
    ip http server
    no ip http secure-server
    ip nat inside source list 102 interface Dialer1 overload
    ip nat inside source static tcp 192.168.100.250 5631 interface Dialer1 5631
    ip nat inside source static udp 192.168.100.250 5632 interface Dialer1 5632
    access-list 102 permit ip 192.168.100.0 0.0.0.255 any
    access-list 102 permit ip 10.100.100.0 0.0.0.255 any
    access-list 105 deny ip 192.168.100.0 0.0.0.255 10.100.100.0 0.0.0.255
    access-list 105 permit ip any any
    access-list 106 deny ip 10.100.100.0 0.0.0.255 192.168.100.0 0.0.0.255
    access-list 106 permit ip any any
    access-list 111 permit udp any any eq 5632
    access-list 111 permit tcp any any eq 5631
    access-list 111 permit tcp any any eq telnet
    access-list 111 permit icmp any any administratively-prohibited
    access-list 111 permit icmp any any echo
    access-list 111 permit icmp any any echo-reply
    access-list 111 permit icmp any any packet-too-big
    access-list 111 permit icmp any any time-exceeded
    access-list 111 permit icmp any any traceroute
    access-list 111 permit icmp any any unreachable
    access-list 111 permit udp any eq bootps any eq bootpc
    access-list 111 permit udp any eq bootps any eq bootps
    access-list 111 permit udp any eq domain any
    access-list 111 permit esp any any
    access-list 111 permit udp any any eq isakmp
    access-list 111 permit udp any any eq 10000
    access-list 111 permit tcp any any eq 1723
    access-list 111 permit tcp any any eq 139
    access-list 111 permit udp any any eq netbios-ns
    access-list 111 permit udp any any eq netbios-dgm
    access-list 111 permit gre any any
    access-list 111 deny ip any any
    dialer-list 1 protocol ip permit
    control-plane
    line con 0
    exec-timeout 120 0
    modem enable
    stopbits 1
    line aux 0
    modem InOut
    modem autoconfigure type usr_sportster
    stopbits 1
    speed 19200
    flowcontrol hardware
    line vty 0 4
    exec-timeout 120 0
    login local
    length 0
    scheduler max-task-time 5000
    end

  • Can receive IMAP mail but cannot send

    I have set up my webmail as per the instructions given me, but I can only receive mail, I can't send from AppleMail. Any ideas about what I'm doing wrong?

    Welcome to Apple Discussions, lilwonton77.
    Unfortunately, you don't provide enough information. What's your webmail? Have you made sure to set up the correct server-port? Maybe you have to check that smtp uses SSL... Just to name a few. For example, if you're using GMail, make sure to use the settings described by Google [here|http://mail.google.com/support/bin/answer.py?answer=78799&topic=12814].
    To set up an outgoing server go to Apple Mail's Preferences > Accounts, select your account, click on the tab "Account Information" and select "Customize Server List" from the drop-down menu in the section SMTP-Server.
    Hope that gets you started.
    floba
    (MN435)

  • Able to receive mail in but cannot send mail out

    Have followed all instructions setting up Orange mail and entered details for both incoming and outgoing servers.
    Mail comes  in OK but when I reply or write a new email I receive a message:
    " A copy has been placed in your outbox. The recipient xxxxxxx was rejected by the server because it does not allow relaying"
    xxxxx is the mail addres I want to send to, however it's all email addresses I want to send to, not just one specific address.
    How can I overcome this please?

    So into Setting for the email account on your iPad.  Go to advanced settings and make sure SSL is on.  See if that works. Some accounts may have off.  This works in hotmail which is a POP3 account.

  • I am receiving emails fine but people sending emails are getting "This is an automatically generated Delivery Status Notification."

    So people sending me emails are getting this notification even though I am getting all of their emails.
    This is an automatically generated Delivery Status Notification.
    Delivery to the following recipients was aborted after 1 second(s):
    * [email protected]
    Reporting-MTA: dns; resqmta-po-10v.sys.comcast.net [96.114.154.169]
    Received-From-MTA: dns; resomta-po-03v.sys.comcast.net [96.114.154.227]
    Arrival-Date: Fri, 13 Mar 2015 00:11:39 +0000
    Final-recipient: rfc822; [email protected]
    Action: failed
    Status: 5.1.1
    Diagnostic-Code: smtp; 550 5.1.1 Recipient address rejected: {Gateway}
    Last-attempt-Date: Fri, 13 Mar 2015 00:11:40 +0000
    Received: from [10.0.0.4] ([174.63.66.5])
    by resomta-po-03v.sys.comcast.net with comcast
    id 2oBe1q00S06oTie01oBfmR; Fri, 13 Mar 2015 00:11:39 +0000
    X-Authority-Analysis: v=2.1 cv=brXCBSqi c=1 sm=1 tr=0
    a=d75dIf30LeQD1RLuRZUoGw==:117 a=d75dIf30LeQD1RLuRZUoGw==:17 a=C_IRinGWAAAA:8
    a=GGcpBh7Jt_oA:10 a=73ab78M7B2EA:10 a=r77TgQKjGQsHNAKrUKIA:9
    a=9iDbn-4jx3cA:10 a=cKsnjEOsciEA:10 a=gZbpxnkM3yUA:10
    a=6BrDaJ5WXvREvQ-J4T4A:9 a=QEXdDO2ut3YA:10 a=jHBHo6-IVdtYVL4fa8AA:9
    a=_W_S_7VecoQA:10 a=qOu-Zh59HcEA:10 a=AfkkXffo6PgA:10 a=2rOyub8MfPoA:10
    a=MPPUs8NNPK4A:10
    Message-ID: <[email protected]>
    Date: Thu, 12 Mar 2015 20:11:31 -0400
    From: Michael Hamilton <[email protected]>
    User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.5.0
    MIME-Version: 1.0
    To: [email protected]
    Subject: test
    Content-Type: multipart/alternative;
    boundary="------------050909070108050106030501"

    I have sent you a test message.
    added: I got the same Notification from Comcast. If you go to the comcast website, is there a place to request an 'out of office' or 'vacation response'? If so, is that turned on?
    Did you receive my email?

  • N8: can receive mail (IMAP), but cannot send mail ...

    LS
    Bought a new N8 yesterday. Configured the email (XS4All.nl) using the secure settings provided by the ISP.
    IMAP works just fine, however SMTPS does not; it is impossible to send emails.
    N8 was updated first to latest firmware version.
    Within the outgoing mail settings the SMTPS mailserver requires SSL on port 465; however after putting in manually 465 as portnumber, closing the application, and opening the application again, going to the outgoing mailsettings, the port says "standard" again . In other words the manual input of portnumber 465 does not seem to be saved by the system.
    This could be the reason for not being able to send mail, as the standard port will not work.
    How can I be certain that manually typed settings are saved by the system (and be able to check that), as in this case the system seems to revert to its standard settings automatically?
    My previous Nokia 5800 had no issues at all with the account settings of the same emailbox and worked flawlessly.
    Thank you for your attention (and hopefully fedback on how to solve this issue).
    Kind regards,
    Lia
    Solved!
    Go to Solution.

    Removal of email box, re-start of device, configuring "new" email box did not solve the issue.
    All outgoing messages stay in the Outbox......
    Anyone....notably someone from NOKIA (afterall it is their product.....),
    regards,
    Lia

  • My i phone 4 receives e -mails but cant send them

    My I phone 4 receives e-mails but cannot send them (previously could send and receivce to hotmail and cloud) any suggestions? O2 said it was a fault with the phone, apple says it is not, it is technical instead  so not covered under warranty, not impressed!

    Did you verify your outgoing mail server settings? Is it isolated to just carrier or wifi as well?
    http://support.apple.com/kb/HT4519

  • User can receive email but cannot send

    Hi,
    I'm migrating a domain in an organization to another new domain. Now, we are migrating the workstations to the new domain. Users are not migrated, they are completely new in the new domain.
    So, the problem is that we have a workstation in the new domain and the user from new domain logged on on this machine. The user has successfully configured is old exchange account in Outlook (Exchange server is still in the old domain) and can receive email,
    but cannot send. 
    Can someone help please to find what is wrong?

    Hi Silva,
    Thank you for your question.
    Is there NDR when you send email?
    Which way outlook connect Exchange 2013?
    Where is email which was sent? “sent item” or “Draft”?
    Which user mailbox use when you configure profile? New domain user or old domain user?
    We could create a trust between new domain and old domain:
    https://technet.microsoft.com/en-us/library/cc779840(WS.10).aspx
    We could ping old domain successfully on the new domain.
    If we have created mailbox for new domain user on old exchange, we could refer to the following link:
    https://technet.microsoft.com/en-us/library/aa998031(v=exchg.150).aspx?f=255&mspperror=-2147217396
    In addition, we suggest we migrate user and Exchange to new domain as soon as possible.
    If there are any questions regarding this issue, please be free to let me know.
    Best Regard,
    Jim

  • I can receive emails on laptop via bluethooth but cannot send, outlook  is what i am using

    I can receive emails on laptop via bluethooth but cannot send. I am using outlook

    Bluetooth is not a protocol used for sending and receiving email.
    Please clarify your question.

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