Receiving Email on Blackberry 8303e

How can I resolve this issue?
I am not receiving any emails from my gmail and AOL email accounts on my Blackberry 8303e. When I attempt go to E-mail settings, I receive this message - "There was no domain in the certificate received to verify we are connected to the correct entity? Would you like to continue with the connection?" The choices are: Yes, No or Don't ask again. If I select Yes, I receive this message - "The selected server returned an error when attempting to fulfill your request."
Any suggestions appreciated. Thank you.
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There is currently a data outage across much North America.
@BlackBerryHelp Research In Motion
We’re aware many of you are experiencing service delays. Restoring full service is our number 1 priority.
"Wednesday 12th October – 9:45 (GMT-5)
BlackBerry subscribers in the Americas may be experiencing intermittent service delays this morning. We are working to resolve the situation as quickly as possible and we apologize to our customers for any inconvenience. We will provide a further update as soon as more information is available."
http://www.rim.com/newsroom/service-update.shtml
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Hello
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Please try this FIRST, using your BlackBerry browser...
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes
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Because I get so many work-related emails, I depend on the Unread messages on my computer to catch my attention. Now that I've added email to my new Blackberry, the emails on my computer no longer show as Unread. I still prefer my email to come to my computer as Unread - my Blackberry is just used for emails when I'm away from my desk. Is there a setting I am missing? I have also noticed that lately some are showing as unread and others as read - there is no consistency. It is causing me to overlook important emails. Any help would be appreciated. I love this site - great tips!

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Wackman, welcome to the discussions. I do not use a Blackberry, but have had a similar issue with my handheld before. You said that you have emails set to delete from the server after a week. Is this on both the Mac AND the Blackberry? The behaviour you are describing, given Blackberry's Push email capacity, is that messages are being sent the Blackberry immediately and being deleted from the server by the handheld, hence being nonexistent next time your Mac connects to your email server and looks for mail.

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Kind Regards
Solved!
Go to Solution.

Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
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If you have no CMIME entry, then skip the deletion
KB02830 Send the service books for the BlackBerry Internet Service
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3) Reboot
With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
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Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Hi and Welcome to the Community!
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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Hello michellef,
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Hello everyone,
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Hi and Welcome to the Forums!
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Hopefully something in here will get you going. Good luck and let us know how it goes!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

My blackberry cannot receive email

My blackberry cannot receive email. I don't know, since several months it still can receive email and there is notifications but now there is no notification with my email account and cannot receive any email with my Gmail.
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Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Delete and Resend Service Books
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
If you have no CMIME entry, then skip the deletion
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Reboot
With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your configurations for the affected email accounts. Otherwise, you should contact your mobile service provider for formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry has stopped receiving emails

Hi there
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When I receive emails why doesn't the mail icon on the bottom of the home page indicate I have mail. Only after I go into my mail do I find out I have mail. My Blackberry always indicated when I received new emails.

I was wondering if the mail icon on the bottom of the home screen ever indicates that I have mail. It isn't indicating and only after I open up my mail does it show that I have received emails. Is there any type of indicator that is supposed to be on the mail icon that shows I have mail? Thanks

Mail starts up wherever you last left it, or should do without any changing of settings.

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Solved!
Go to Solution.

What is your service indicator in the top right hand corner?
Also have you tried pulling the battery and putting it back in?
Message Edited by bbhorrigan on 03-18-2009 11:50 PM
If someone helped you give them kudos. Research all info!

Receiving Email on Blackberry 8303e

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