Receiving error message:  Cannot get mail. The connection to the server failed. Happening every time I use my iPad.

Receive this error message every time I try to open up email on iPad.

What does the error message say?
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Similar Messages

  • HT4623 On my I Pad I get this message in my email: Cannot get mail.  connection to the server failed.

    I have updated my ipad.  Any ideas on what I can do?
    Trouble:  On my I Pad I get the message:  Cannot get mail.  Connection to the server failed.

    READ OTHER POSTS.  THANK YOU.  IT WAS ONE OF MY EMAIL ACCOUNTS.

  • Error message "cannot get mail" on iPad but mail is there

    Keep getting the error message " cannot get mail connection to server failed".  However mail is working ok

    Close the Mail app in the Task Bar and re-launch.
    Double-click the Home button to reveal Task Bar. Hold Mail app down for a second or two until it wiggle; tap minus sign to close app.
    If it still doesn't work, try a reset.
    Hold the Sleep and Home button down until you see the Apple logo.

  • HT1766 I cannot receive my mail for the last 3 days.  I get the error message cannot get mail-the connection to the server failed.  How do I fix this?

    How do I fix my phone?  I cannot get mail-I only get the message that  the conncection to the server failed.

    Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
    Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)

  • I just purchased a new iPad but I get an error message cannot get mail the connection to the server failed.

    I purchased a new iPad 128gb but I get an error message " can not get mail the connection to the server failed"
    Can anyone tell me what this means?

    Hi there  Paradise bound,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    -Griff W. 

  • HT1277 why i cannot set up my exchange account into my iphone 4s.  everything that needs to input has been provided right, but error says cannot get email not connected to the srver.where seems to be the problem?pls help.btw,i have an outlook for macbook

    please help me find out the solution to the problem.
    My iphone 4S was not able to fetch mails from the server ( outgoing and incoming)
    I was trying to configure my exchange account and follow all the procedures correctly but am having trouble in sending and receiving mails as the error says " cant get mails cannot connect to the server?  where seems to be the problem?
    Have read from the support services that if you using a Pop3 account into another device which I did ( my email was configured via outlook for mac in my macbook) there might be a lock out problem and cannot get emails on the second device which is my iphone?  ( I want to set up my exchange account to my iphone so wherever and whenever i go i cant still access to my email easily. Please help.

    No one seems to be hearing what Big Q is saying.
    He can pair his iPhone to his Macbook, but cannot CONNECT. He's NOT asking for alternative solutions, like Wi Fi.
    I am able to both pair and connect my one one Macbook to my other one, but I can only pair but not connect my iPhone or iPad to either Macbook. So I have the same problem. But I can pair and connect my Macbooks to other Bluetooth devices, like my ancient Nokia cellfone, or my Bluetooth HP printer.
    It's irrelavent that I can instead use a direct USB cable or Wi Fi between my Macbooks and my iPhone/iPad - why can't I use Bluetooth? If Apple does not allow Bluetooth between it's Macbooks and other Mac devices, then why have Bluetooth at all? Does my iPhone have Bluetooth only so that I can pair and connect to my my non Apple mobile handsfree car kit, or communicate easily with the dreaded Apple enemy Samsung, or what?
    Make no mistake , I am a diehard Apple fan, but this Bluetooth non compatibility issue appears shortsighted and seemingly pointless. Why does Apple not just say why they created the non compatibility, or have a message on the Bluetooth setup programme which simply and clearly says "don't bother wasting hours of your time trying to pair and connect your iPhone to your Macbook, because we don't allow that anymore, reason being that............"?
    As a first time user of this Forum I am surprised at the intolerant and highhanded tone of some of the replies  to what is a legitimate question, that is obviously plagueing many, many other Apple users.

  • Error messages, cannot get mail. server failed. password incorrect.

    my iphone comes up with an error message that says "cannot get mail. the connection to the server failed", i always press ok. then the iphone says that my email "password incorrect" when I know it is not incorrect. i have typed the right one multiple times but i am not able to get mail for this certain email address. it is a windows live (hotmail) account. I have another gmail account that is working fine so far. i have tried all the trouble shoot tutorials on the apple website, nothing worked yet.... Please help!

    i had to manually put in the correct email. I wanted to register a hotmail account but since it was giving me that response, I researched this issue. Finally, I found out some specifics and gave it a try. The post said to Go to Add email and Click Other. My email is a live account... I needed to type::
    host name: outlook.com
    SMTP (Outgoing mail server): stmp.live.com
    Server port as 995
    When I put all of that in, it worked. Hope that helps!

  • I am getting an error message "cannot get mail the connection to the server failed" on my iphone5

    This is happening intermittantly, for no apparent reason. I still received emails via my macbookpro, imac and ipad, so it's a problem with the iphone5.  Sometimes it resolves itself, but it's frustrating and annoying.  I'm using Exchange and I have deleted the account and added it again, I've enabled Airplane mode and switched it off again, I've powered the phone down and switched it back on again, nothing works.  Please help!

    go to settings>mail>select email>delete email>add the email and once you have added all your emails again access the mail app again.

  • Mail displaying the message "cannot get mail the connection to the server failed" Help!!!

    Hi
    Overnight both my hotmail accounts on my Iphone 4s, through Mail, have stopped working and I cannot access my email. Every time I try I get the message "Cannot get Mail. Connection to the Server Failed"
    I have rebooted my phone, deleted and readded the accoutns and even reset my network settings to factory seeting but nothing works. A few hours ago it randomly started working again but has since stopped.
    Please Help!!!

    Contact Microsoft to see if Hotmail is having any issues.
    The issue described is not an iPhone or iOS issue.

  • I have been receiving the message ' Cannot get mail. The connection to the server failed' but I am connected to WIFI

    I have been receiving the message ' Cannot get mail. The connection to the server failed' but I am connected to WIFI.  I have also been receiving  'Cannot send mail, an error occurred while delivering this message.

        Hmm, that's odd JeanEB. The error message referts to the connection to your email server not to cellular data or connection to wi-fi. Go to Settings>Mail, Contacts, Calendars> Select your account and type in your password again. If this doesn't resolve it, delete/re-add the email account.
    AdaS_VZW
    Follow us on Twitter at @VZWSupport 

  • When trying to access email I get the message "Cannot get Mail - The connection to the server failed". How do I resolve this?

    When trying to access email I get the message "Cannot get Mail - The connection to the server failed". How do I resolve this?

    google your mail providers settings and go over them 1 by 1 to make sure it's set correctly in your ipads mail account settings

  • TS1843 i am using iphone 4 ios 6.1.3, after hotmail imap setup, error showing "CANNOT GET MAIL" tHE CONNECTION TO THE SERVER FAILED. its happening since 14 aug. plz help !

    i am using iphone 4 ios 6.1.3, after hotmail imap setup, error showing "CANNOT GET MAIL" tHE CONNECTION TO THE SERVER FAILED. its happening since 14 aug. plz help !

    I have trouble with sending e-mail and syncing e-mail. Try changing to 1 day sync under settings. It's sluggish but it works for me until they resolve the issue. MS claims all is normal. If you still have a problem you should report it here: https://status.live.com/report/hotmail

  • HI, I just bought an iPhone 4S. Although my iPad and other iPhone 3GS connect to our server (SBS2003) I cannot get through.  It checks all items in the connection and then I get the message :Cannot get mail, the connection to the server failed."

    HI, I just bought an iPhone 4S. Although my iPad and other iPhone 3GS connect to our server (SBS2003) I cannot get through.  It checks all items in the connection and then I get the message :Cannot get mail, the connection to the server failed."  I Tried everything, rebooting, reset all iPhone, etc.  All Apple devices work perfectly expect mine.  Please advise

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    Additional things to try.
    Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    On your iPad go to Settings > General > Reset > Reset network settings and see if that enables you to connect.
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
     Cheers, Tom

  • I saw a message "cannot get mail. The connection to the server failed". Anybody can help pls?

    I saw a message "cannot get mail. The connection to the server failed". Anybody can help pls? I did try to delete the account and add back. Also tried to reset/ reboot the iPad but still effortless.

    Hi all, I finally solved the issue. Here I wish to share with you all. First, I delete my hotmail account from mail account. Secondly I reboot my ipad2 with holding sleep and home button at once untill the apple logo is appeared. Then I add back the hotmail account. Done. Hope it helps. Thank you.

  • Why am i getting the message cannot get mail or that i am not connected to the internet what settings do i need to be on

    why am i getting the message cannot get mail or that i am not connected to the internet what settings do i need to be on

    WIFi needs to enabled and you need to be connected to a network. Alternatively, you need Cellular Data to be "on". (Settings>General>Network). But it propably is a problem with your router (at least, it often is with me), provided you are using your private router. Try schutting it off and turning it on again. This usually sorts problems like this out.

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