Receiving error message while accessing ITS

Question

Dear All
                I was trying to configure ITS , i have enabled the webgui services via SICF transaction. associated parameters has been enabled in Instance Profile.
When i access the ITS via
http://hostname.domain.com:8000/sap/bc/gui/sap/its/webgui/?sap-client=010&sap-language=EN
I'm getting the logon page , but once i provide the credentials i'm getting the below error
Error when processing your request
What has happened?
The URL http://hostname.domain.com:8000/sap/bc/gui/sap/its/webgui/ was not called due to an error.
Note
The following error text was processed in the system SU2 : System error
The error occurred on the application server sgfhlp01_SU2_00 and in the work process 0 .
The termination type was: ABORT_MESSAGE_STATE
The ABAP call stack was:
SYSTEM-EXIT of program SAPLSMTR_NAVIGATION
What can I do?
If the termination type was RABAX_STATE, then you can find more information on the cause of the termination in the system SU2 in transaction ST22.
If the termination type was ABORT_MESSAGE_STATE, then you can find more information on the cause of the termination on the application server sgfhlp01_SU2_00 in transaction SM21.
If the termination type was ERROR_MESSAGE_STATE, then you can search for more information in the trace file for the work process 0 in transaction ST11 on the application server sgfhlp01_SU2_00 . In some situations, you may also need to analyze the trace files of other work processes.
If you do not yet have a user ID, contact your system administrator.
Error code: ICF-IE-http -c: 010 -u: ED855718 -l: E -s: SU2 -i: sgfhlp01_SU2_00 -w: 0 -d: 20090129 -t: 060020 -v: ABORT_MESSAGE_STATE -e: System error
HTTP 500 - Internal Server Error
Your SAP Internet Communication Framework Team
Pls help me to resolve the error.
Regards
Siva

Answer 1

Hi
      Update to my question, i did check the SM21 logs and found the following errors
Task...... Process                     User...... Terminal Session TCode Program Cl Problem cl         Package
11710      Dialog work process No. 000 ED855718   151.193.       1               K  SAP Web AS Problem SDYN
ITS_P               001
The transaction has been terminated.  This may be caused by a
termination message from the application (MESSAGE Axxx) or by an
error detected by the SAP System due to which it makes no sense to
proceed with the transaction.  The actual reason for the termination
is indicated by the T100 message and the parameters.
Technical details
File Offset RecFm System log type         Grp N variable message data
   19  56160 n     Transaction Termination D0  1 ITS_P               001