Receiving "Installer failed to Intialize" error trying to load application manager
I am trying to download my Adobe After Effects free trial and I receive this error
I then precede to go and download the application manager and receive this error
I have tried running the adobe cleaner tool, to no avail.
I'm not sure what else to do.
Macbook Pro Mid 2012
2.5 GHZ Intel Core i5
8gb 1600 MHZ DDR3
Intel HD Graphics 4000
Hi Matt,
Please try the following steps and advise if you were able to resolve the concern or not.
1) Navigate to Utilities > Adobe Installer and check for Adobe Creative Cloud Uninstaller. If you are able to find the uninstaller, please click on it and uninstall the product.
2) Navigate back to Utilities and check if you are able to find any folder for Creative Cloud Desktop application or Adobe Application Manager. If yes, please remove them.
3) Now, Navigate to /Library/Application Support/Adobe and rename the Adobe Application manager folder to _old and OOBE to OOBE_Old.
4) It seems like that you are on 10.10. If yes, please make sure that the permissions are all correct on the machine.
Post doing the above steps, please try the installation procedure again and advise.
Cheers,
Kartikay Sharma
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at com.sun.tools.xjc.Driver.loadXMLSchemaGrammar(Driver.java:476)
at com.sun.tools.xjc.Driver.loadGrammar(Driver.java:404)
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at com.sun.tools.xjc.Driver.main(Driver.java:88)
at sample1.Binder.main(Binder.java:18)
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at com.sun.msv.reader.xmlschema.XMLSchemaReader.getXmlSchemaForXmlSchema(XMLSchemaReader.java:190)
at com.sun.tools.xjc.Driver$1.<init>(Driver.java:477)
at com.sun.tools.xjc.Driver.loadXMLSchemaGrammar(Driver.java:476)
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