Receiving mail, but unable to reply or send. Mail Accounts on settings page appear inactive.

New iphone 5 with IOS6.0.1 update. Mail pushed from TalkTalk & hotmail work account, but I'm unable to send replies at all - emails get stuck in outbox. Mail accounts on settings page appear inactive (pale) - I'm unable to tap & reset. Also iCloud, Facetime, Twitter & Facebook on settings page inactive, but apps work ok on homepage.. should I restore & try again? (Upgraded from iphone 3 to 5)

Hello ddomingo,
Thank you for using Apple Support Communities.
For more information, take a look at:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Have a nice day,
Mario

Similar Messages

  • I can receive emails but can't reply or send? how can i fix this?

    I can receive emails but can't reply or send any? how can i fix this ?

    Your outgoing SMTP settings are wrong

  • HT201320 my yahoo account will receive emails but I cannot reply or send. why ??

    my yahoo account will receive emails but I cannot reply or send back, says is not responding.

    How could anyone possibly know?  You've chosen to not provide any details of what happens when you try.
    We're not mind readers.

  • Can receive emails but can't forward or send emails

    Can receive emails but can't forward or send emails

    Hello 18steve,
    The article linked below details a number of troubleshooting steps that can help get the Mail app to send and forward e-mails.
    Get help with Mail on iPhone, iPad, and iPod touch
    http://support.apple.com/en-us/TS3899
    All my best,
    Allen

  • I can receive email, but can't reply or compose email. Won't accept applet or HTML. ISP Cox says it's a Safari problem. My software is all up to date.

    I can receive email, but can't reply or compose email. Won't accept applet or HTML. ISP Cox says it's a Safari problem. My software is all up to date.

    Which email client is this?
    In Safari / Preferences - Security. Make sure Java is enabled.

  • Stacked on searching text. I ve downloaded ios 8.0.1 but, unable to install"an error occurred  while installing message is appearing. What should I do to fix it.

    I ve iPhone 5s. Which is on version 7.1.2.  The network is stacked on searching text. Even if I removed the sim. The usual "no sim" text is not there. It shows "searching..."  .I ve downloaded ios 8.0.1 on the same phone. but, unable to install  "an error occurred  while installing message is appearing. What should I do to fix it?

    in this recent thread I can't install ios 8.0.1 , our friend bobsuefert says:
    "Be glad you can't install IOS 8.0.1 it's been withdrawn already. It caused more problems then it fixed."
    Did you mean " stuck " on searching... ??
    I will ask our Hosts to move this question to Using iPhone where you will likely get a rapid response.
    CCC

  • The I cloud on mu IPAd keeps reverting to my old password so that I cannot get mail. Sometimes this happens on my iPhone as well. I type in the correct password in the iCloud account and mail account under settings but it always reverts back and prevents

    The I cloud on mu IPAd keeps reverting to my old password so that I cannot get mail. Sometimes this happens on my iPhone as well. I type in the correct password in the iCloud account and mail account under settings but it always reverts back and preventsme from getting mail. Can only retrieve mail from i cloud on my competer. Thanks!!!

    Why would you delete your iCloud account for a password change with your Yahoo account?
    Regardless, if no problem re-creating your iCloud account on your iPad, contact Yahoo technical support.

  • On the 6 Plus, I can receive email, but unable to send email.  Error message is "Cannot Send Mail.  The connection to the outgoing server...failed."

    I have tried everything.  Any ideas?

    If you truly tried everything there is no hope of ever making it work. But perhaps you missed something, so here are a few things (and if you've tried them...)
    Reboot the phone by holding the HOME and SLEEP buttons at the same time until an Apple logo appears
    Go to Settings/Mail,contacts,calendars, tap on a mail account. Make sure there's an entry for SMTP or Outgoing mail server (You may need to tap on Account to see the entry)
    Tap on SMTP and make sure you have entered your email name and password (even if it says "optional")
    If there's more than one server listed make sure the appropriate one for that account is the primary
    If all of the above is correct delete the account, reboot the phone, and add the account back

  • TS3899 I can receive email but unable to send or respond on my iPad.  Also if I am relying on my cellular data away from home I cannot send email.

    I can receive email through my local carrier but unable to send emails.  This also applies when I want to send messages..  This just occurred in the last few days.

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Using a POP account with multiple devices
    http://support.apple.com/kb/ht3228
    iOS: Adding an email account
    http://support.apple.com/kb/HT4810
    iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
    http://support.apple.com/kb/ht1694
    iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
    http://support.apple.com/kb/TS1944
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    How to Delete Email on the iPad
    http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
    How to Mass Delete Emails from iPhone and iPad Inbox (with video)
    http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
    How to add, send and open iPad email attachments
    http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
    How to Sync Contacts with Your iPad Using iTunes
    http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iCloud: Create a group and add contacts to it
    http://support.apple.com/kb/PH2667
    eMail Groups - You can use a third party app that many users recommend.
    MailShot -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    Group Email -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • I can't send mail via hotmail. I can read new mail, but can not reply or send new messages.

    I am using a mac powerbook, 2004 running MAc os x. Yes, I know it is old. But I only use if for e-mail. this week, I can't send or reply to messages via firefox or any other browser. I can't succesfully download updates. Can you advise?
    thanks
    Sharon

    Go to Mail Preferences- Accounts and confirm you are providing Gmail what they require to send and receive mail. And DON'T specify Secure Socket Layer. Some mail accts don't like SSL
    Good Luck to you.

  • TS3274 CAN RECEIVE EMAIL BUT UNABLE TO SEND

    I can receive email but am unable to send.connection to the outgoing server 212.74.112.120 failed message appears

    Check in Settings > Mail, Contacts, Calendars > [Your email account] > Account > SMTP and be sure your settings and user credentials are correct.

  • Can receive emails but unable to send

    Hello
    I have a yahoo account and use a macbook pro.  I am able to receive mail through Mail but suddenly unable to send.  Have checked the smtp numbers and all seem to be the same as the yahoo support page.  Would be so grateful if someone was able to help.  Many thanks.

    Have you tried to go into the settings, mail, contacts and calendars, remove the mail account in question, then exit out, go back in and re-enter the info?

  • After updating to ios 8.1, receive sms but can't open or send sms

    After I updating to ios 8.1, I can receive sms but can't open it or send sms

    User troubleshooting consists of restart (powering the phone off and then back on), reset (holding the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot.), restore from backup through iTunes, and finally restore as new through iTunes. I would also force closed the Messages app, double-tap the home button to bring up the multi-tasking bar. From there, locate the Messages app and swipe upwards on the app thumbnail to close. Then try the troubleshooting steps I provided. Test the app after each step. If after the final step you are still unable to send an SMS, then you need to contact the carrier again. They need to check your account. SMS is a carrier function and there is no setting on the iPhone to enable or disable SMS.

  • TS3899 I am receiving emails but my phone will not send messages.  It says my password is incorrect but it doesn't allow me to enter it.  Any ideas?

    My phone will receive emails but it will not send messages.  It says my password is incorrect but doesn't allow me an opportunity to enter it again.  Any thoughts?

    Under settings>mail, contacts and calendars if you click on the account... then the account name again on the next page.... then click outgoing mail server... then click under the words primary server... here is where you can enter your password... it's most likely missing or incorrect.
    good luck

  • I receive emails but my ipad will not send emails

    I receive emails on my ipad 3 but I cannot send them

    If you are getting any error messages - it would be helpful to know what they are. Have you checked all of the settings for the email account?
    Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

Maybe you are looking for