Receiving messages from non AT&T customers

I have been unable to receive text messages from non AT&T customers for a few days now. I am able to send texts no problem. Looking for a quick solution please.

Is this a new account?  (recent port in)Gophone? Power cycle the phone.Do a battery pull if possible.reset network settings If none of that has effect, please contact tech support.

Similar Messages

  • Verizon Moto G Can't Receive Messages From Non-Verizon Phones

    I recently had my Moto G activated with a ported number from another carrier. I can make and receive calls, but can only send out text messages. I can only receive texts from friends who also have Verizon. I have dialed *228 numerous times and contacted Customer Support via chat, but to no avail. I still can't receive text messages. Please help!!

    Thank you Snn5. I was thinking it may have to do with the port process. Hopefully it will resolve itself in the next day or two. I appreciate your quick reply and advice.

  • I can't send or receive text messages from non iphone users

    I can't send or receive text messages from non iphone users

    Under Settings - Messages, do it state Sens SMS ON? Should be (this applies to imessage but just in case).
    Same area, MMS Messaging is on? Should be.
    If all else fails, go into Settings General Reset - Reset Network Settings (this will lose WiFi info but fixes a lot of messaging errors).

  • My daughter does not have an iPhone. I just got the IPhone4. When she receives messages from me they must be downloaded for her to read them. How do Imsend plain SMS messages to a non iPhone recipient?

    My daughter does not have an iPhone. I just got the IPhone4S. When she receives messages from me they must be downloaded for her to read them. How do I send her plain SMS messages to a non iPhone recipient?

    Well, it could have to do with her phone, however does she have any difficulty in receiving SMS from others? You may want to check how you have iMessage set up. Go to Settings>Messages>Receive at>Make sure your telephone number is listed there, then go to Caller ID, and make sure your phone number is the one with the checkmark by it. You may be sending messages with your email address as the header and if that is so, it may be requiring her to download it as data. See if that helps.

  • Switched to Samsung GS5 2 months ago, still not receiving messages from iphone users

    I switched to a non iphone over two months ago and ever since then I cannot receive messages from iphone users sending in imessage format. They have to turn imessage on and off to be able to text me. This has been extremely inconvenient since I need to receive these messages for work in addition to my personal life. I have tried multiple suggestions I've read about, still nothing works. It's like this is apple's way of keeping customers using their iphone instead of switching for fear of not receiving messages. They won't really fix it either when we all know technology is advanced enough to fix this. HELP.

    Can’t get text messages from an iPhone - Apple Support

  • Receiving IDocs from non-SAP system ...

    Hello guys,
    I have problem with implementing IDoc-XI-IDoc scenario. The sender system is a subsystem (non-SAP system) sending IDocs but XI is not able to receive them. I thing the IDoc metadata can not be found.
    Logical system name of the sender is IF6020DEV. I registered the system in SLD. In Integration Directory I imported the Bussines System IF6020DEV to my scenario and I created communication channel of type Sender IDoc Adapter in it.
    In IDX2 I created new port called IF6020DEV and I copied needed metadata into the port. But it doesn't work. Probably I don't do it right because I'm beginner with SAP XI.
    Could you give me any advice how to configure XI for receiving IDocs from non-SAP system?
    Thank you in advance!
    Regards
    Zbynek

    Thank you very much. The issue described in refered discussion is almost same issue what I'm solving. Unfortunetally the described solution dosn't work for me.
    The sender system still returns following error. I know you probably won't understand it because you don't know the subsystem, but maybe you could get some idea what is wrong.
    05/29/09 16:09:19.482 idoup2 Logon...
    05/29/09 16:09:19.482 idoup2 RfcOpenEx (TRACE=1 CLIENT=110 USER=xxxxxx LANG=D LCHECK=1 GWHOST=xxxxxx GWSERV=3361 ASHOST=xxxxxxx SYSNR=61 PASSWD=<password>)
    05/29/09 16:09:19.529 idoup2 Logon RfcOpenEx result=1
    05/29/09 16:09:19.607 idoup2 Call to (IDOC_INBOUND_ASYNCHRONOUS) failed (3)
    05/29/09 16:09:19.607 idoup2 Handle=1
    05/29/09 16:09:19.607 idoup2 key............:
    05/29/09 16:09:19.607 idoup2 status.........:
    05/29/09 16:09:19.607 idoup2 message........:IDoc-Adapter Eingang: Der Absenderport ist initial
    05/29/09 16:09:19.607 idoup2 internal status:
    05/29/09 16:09:19.607 idoup2 idoc_upload failed with rc=(3), try(2)
    05/29/09 16:09:20.607 idoup2 key............:IDoc-Adapter Eingang: Der Absend
    05/29/09 16:09:20.607 idoup2 status.........:EXCEPTION SYSTEM_FAILURE RAISED
    05/29/09 16:09:20.607 idoup2 message........:IDoc-Adapter Eingang: Der Absenderport ist initial
    05/29/09 16:09:20.607 idoup2 internal status:
    05/29/09 16:09:20.607 idoup2 idoc_upload failed with rc=(18), try(1)
    05/29/09 16:09:21.607 idoup2 Logoff...

  • Cannot receive messages from one person only...

    My friend and I both have iphone 4s (with iOS 6.1.3). One day i stopped receiving messages from her. I can still receive an iMessage from her (but since neither one of us has data that is dependent on internet availability) but regular text messages won't come through. She can receive regular messages from me. I can receive regular messages from everyone else (including other iphone users). I don't know what happened. I have tried multiple suggestions i found online (including deleting and readding her contact, she did same, restarted phones, typed number manually, typing number twice etc.) but none of them work. If anyone could help it would be much appreciated!!

    I'm having a similar problem. I can receive texts from this one person but he cannot receive mine. I can also not call him but he can call me. He uses A T&T but does not have this problem when texting other verizon users. I have an Iphone 4S and he has an Iphone 5. This has been happening for 3 days. I have tried resetting the networks, restarting my phone,  and checking blocked contacts. Nothing is helping with the issue.

  • Unable to send or receive sms from non iPhone users

    I am unable to send or receive text messages from non iPhone users.
    I can get and send MMS but no SMS... I have an iPhone 6 +

    Hey pbaldridge,
    Sorry to hear you are having issues with the messaging on your iPhone. If you continue to have issues sending SMS messages to non-iPhone users from your iPhone, you may find the information and troubleshooting steps outlined in the following article helpful:
    If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support
    Cheers,
    - Brenden

  • Why can't my iPhone 5 send or receive photos from non iPhone users?

    Why can't my iPhone 5 send or receive photos from non iPhone users?

    Hello GoldenStarZ,
    Thanks for using Apple Support Communities.
    From your post I see that you're unable to send picture messages to non-iOS devices.  These messages are called MMS, and in order to troubleshoot the issue please follow the steps in the article below.
    If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support
    Take care,
    Alex H.

  • Changed from iPhone to Android, can't receive messages from other iPhones?

    Hi,
    I recently swapped an iPhone for an Android phone, however since then I can no longer receive messages from iPhones as they are sent as iMessages? Could anybody provide details of how to stop this?
    Thanks

    Fbaerisw wrote:
    I am currently having the same issue. Went from iphone 4 to Galaxy s3.  I changed user ID and Password online // turned off all imessages and icloud on I phone // also deregistered phone on itunes on computer // Verizon stated it would take 24 hours but nothing has yet updated // I went to the site to unregistered on apple support but the phone wasn't even listed on there. Is there anything else I should do? Should I just go back to my iphone at this point.. its been over a week. please help extremely frusterated .. thank you!
    Call Apple Support.  They have a procedure that can unregister your Apple ID from iMessage and the phone number, as long as you can still receive regular text messages at the phone number on a non-iPhone.

  • How do I make it so I can receive messages from my samsung phone to my ipad?

    How do I make it so I can receive messages from my samsung phone to my iMessages on my ipad?

    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
     Cheers, Tom

  • I cannot receive messages from iphones since I got a new android device. did the change apple I'd password and whatnot...it still isn't working. what do I do?

    I cannot receive messages from iphones since I got a new android device. did the change apple I'd password and whatnot...it still isn't working. what do I do?

    Lets take first issue first: Apple does not charge a customer to 'keep' iPad access. That does not happen at apple. If you were billed and charged that amount of money from someone you were speaking to over the phone, you were not talking with Apple support. If you need to speak with apple support you are free to call them at 800MYAPPLE and they will talk to you for no more money than 19.00/ support event.
    Please read this article to asssit with imessage and factime troubleshooting.
    http://support.apple.com/kb/TS4268
    I'm sorry you have this happen to you - that being charged fraudulently for a non rendered service.
    Good luck to you Friend.

  • IPhone 4s can not recieve picture messages from non- iphones

    My IPhone 4s can not receive or send picture messages from non Iphones. Also, I do not receive group text if there is someone in the group that does not have an IPhone. thanks for the help in advance.

        Dear bgeorge843,
    Good afternoon. Thank you so much for trying the troubleshooting steps provided. Let's try other options in troubleshooting.
    First lets reset your network settings. For directions on how to reset your network settings click http://vz.to/19OMzKU . I also noticed you mention you have no problems sending pictures to iPhones. Also, are you the account owner? Have you verified there are no blocks on your account that may restrict you from sending picture messages? We look forward to hearing from you.
    Thank You,
    MichelleS_VZW
    VZW Support
    Follow us on Twitter @VZWSUPPORT

  • Not receiving texts from non-iOS users

    I upgraded to iOS7 and am not receiving text messages from non-iOS users. Unlike the iOS bug reported in the news which affects imessage, my phone seems not to be getting or sending texts to anyone on Android or Blackberry.
    I tried rebooting the phone a few times and reset the network settings, the problem persists.
    Is there a fix for this?

    http://support.apple.com/kb/ts2755

  • TS5185 i had an i phone now i have  SG4.... i cant receive messages from people with i phones. it shows as i message to them.

    what should i do?

    Hello Jmm02012,
    It sounds like you are not receiving messages from other iPhones after switching to an Andriod device.  I found an article with the steps you will need to take to straighten this out:
    Symptoms
    This article will provide assistance if you're experiencing any of the following symptoms:
    You are unable to receive SMS on your non-Apple device when sent from another person using an iPhone.
    You are unable to send SMS to a non-Apple device because they are sent as an iMessage.
    Resolution
    If you are experiencing one of the symptoms above, the cellular phone number may still be registered with iMessage. iMessage is registered with your cellular telephone number when you turn it on with your iPhone. If you want to deregister your phone number:
    Tap Settings > Messages and turn iMessage off
    If you still cannot deactivate iMessage after you perform the steps above, or if you no longer have access to the iPhone, please contact Apple support for assistance.
    If you don't have access to your old iPhone, you will need to reach out to Apple support for additional assistance.
    You can find the full article here:
    iOS: Deactivating iMessage
    http://support.apple.com/kb/TS5185
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

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