Receiving 'Missing Font' message - but have font on my system; and no one can open my PDFs

I have just started using a new Ind template (developed by someone else). Everytime I go to open the .ind file I get a "Missing Font" error box that says my document "uses one or more fonts which are not currently available on your system." Specifically, the font the error message notes is "Univers 57 Condensed." But I do have that font on my system. I reinstalled all of my Univers fonts again just to be on the safe side, I upgraded from CS3 to CS4 and I updgraded my Acrobat for v6 to v9 and I am still having the issue. Now, I am able to create a PDF and I can open it myself no problem. But when I send the PDF to anyone else they can't open it, and then get an error message that says: "Cannot extract the embedded font 'GRCMCG+UniversLSTD-CN'.  Does anyone have an idea as to what the issue may be - I don't know what else to try. Thank You!!!

If that's the case the font you've got installed is obviously seen as a different one than the one in the template by Indesign.  Howver once you've used Find Font and saved the document you shouldn't get that warning again, right?
As to why other people can't open it I don't know....  I have had it in the past when a document is emailed that it gets damaged, could that be a possibility?

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