Receiving network@et​p messages using Desktop Redirector

A user of mine is receiving numerious network@etp messages in her Outlook Inbox. She uses the Desktop Redirector NOT the Blackberry Internet Service. This worked flawlessly for several months until now. Besides the BB messages in Outlook she is also receiving duplicate messages on her BB. Please advise!

Hi and welcome to the forums!
You have desktop manager installed incorrectly.
Here is a fix: KB04254 Network@etp email
Thanks,
Bifocals
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