Receiving phone calls from apple support
I have received a few calls from someone with broken English telling me that my computer is vulnerable due to cyber attacks. They are not selling software or anything but is telling me to get on my computer to look at links on my computer to see how many attacks I've had and how to stop them. I have not entertained this because I do not know of Apple calling people about their computers. Is this a third party contracted by apple trying to help or is this someone cyber Phishing? Just wondering what these calls are about. Has anyone else received similar calls?
Is this a third party contracted by apple trying to help
No.
... or is this someone cyber Phishing?
Yes.
Apple does not make such phone calls.
You can entertain yourself with them if you want to kill some time:
https://www.youtube.com/watch?v=FDJWixw4TCI
It works even on a Mac!
https://www.youtube.com/watch?v=8OJhkYdOcfw
Similar Messages
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I forgot the answer to my security questions and I don't have a rescue email, whenever I receive a call from apple support it disconnects, is there any other way of resetting security questions?
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
Just wait for Apple/iTunes to reply -
My friend received a phone call the other day from an "apple operator" who wanted to know if he was still interested in buying his powerbook. Short of him putting the actual computer in his cart and then not purchasing it, how could she know that he had an interest, and, more importantly, isn't this violating some privacy by calling like this so randomly? Has this happened to anyone else?
How very big brother...I got 2 phone call from Apple from the past. Fist time it was about a PowerBook G4 900Mhz that I save the order but never reallly buy it. I guess becasue I save it for later that is why I know that I interested. Normally I have a bunch of Apple product that I want but never really need it so it just on the cart but never save them. So Apple people never call me just that. Second time was after I bought a PowerBook G4 17". The one that I using right now. They called about the Apple Care. They said they call because I used phone support many time so I might be interest in Apple care. So other than that they never call me. I guess Apple keep record of your activity with the company and they make a phone call only when they see the potential of selling you something. It's fine with me.
PowerBook G4 17 1.5GHz Mac OS X (10.4.3) 2GB RAM -
Cannot open Adobe Pro XI. Conversation with Adobe rep ended yesterday. Should have received phone call from Adobe at 5:00 today (pdt). Help
What is Adobe Pro XI ?
Maybe you need the Acrobat Forum? -
Why can't I stop receiving e-mail from Apple Support Communities?
Why can't I stop receiving e-mail from Apple Support Communities? I have every e-mail preference set to no, yet e-mail still comes every time someone posts to the one discussion I took part in a few years ago.
Click here for the instructions on stopping the emails.
(105388) -
i am trying to redeem my itune prepaid card and the system request the security question's answer which i have forgot. im trying to retrieve it through my yahoo email address which i set earlier but i do not receive any email from apple support. Can i know what should i do to retrieve my security question's answer?
http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH -
Do not want to receive e-mails from Apple Support Communities
Do not want to receive e-mails from Apple Support Communities
Please help meI have this bookmarked as well from another post that gives detailed instructions on how to stop the emails. From here down is a copy and paste from that discussion ....
Actually there are three places to look
Anyway first click on your name to get to your homepage/profile. At the top there are three tabs one of which is Notifications, that's number one,. Next look at the right side of the page at the boxActions in there click Manage Email Notifications. Finally click Edit Preferences in the action box and click on Email Notification Preferences
I think that covers it all. -
Why can I not make or receive phone calls from my home????
Having a very big problem with making and receiving phone calls on the Droid Mini from my home in zip code 60415. Only really happens in this area. My wife has exact same phone and is having the exact same problems in the house. I've been a Verizon customer for many years and this is the first time I've had this problem. Please help?
bobf82,
I am so sorry to hear about the issues you are having with service in your house. I do see there may have been some network opportunities in your area. How long have you been having issues with service in your home? Does service improve as soon as you are outside your home? Have you only been having these issues since your received the Droid Mini?
LindseyT_VZW
Follow us on Twitter @VZWSupport -
Interesting phone call with Apple Support
I took Ned Snowing's advice in calling the Apple Support line to try and move my ship date up for my CTO Mac Pro. Although he didn't seem very knowledgeable right off the bat, he told me that he would not be able to move my ship date up. I then suggested that we cancel the order and re-order the same Mac to try and get it shipped out sooner and he told me that the Mac Pro's are no longer available. I asked him why and he told me that last orders they were taking were on the 7th, and they cannot fufill the orders simply because of volume.
I was on hold for a good 10 minutes while he gathered this 'information', which leads me to beleive that he couldn't do anything about my ship date so he made up a story. Who knows.
Oh, but I did get him to upgrade to overnight shipping for free:)
Mac Pro 2.66Ghz Mac OS X (10.4.7) 1GB RAM ATI X1900 Dual 20" Dell Widescreen MonitorsHappy you got yours as you should
Oh I haven't got it yet!! It's at least made it to Barcelona and hopefully it'll get to me in the next 24 hours. Mine's been sent with "express" shipping. I'd hate to think what non-express shipping would be!! In actual fact I always find the wait for it to be shipped since I receive the notification is worse that then initial wait. I've been in pain since I receive my notification on Tuesday.
As for your thanks, I do appreciate it. The way I see it, if I'm not prepared to share and help when I can I can't really expect to be helped when I need it. But thanks! -
Is [email protected] a bonafide address?
Welcome to the Apple Support Communities
Delete that mail. It's spam, so you shouldn't reply to that message. Read > http://support.apple.com/kb/TS4019 -
Blocking Texts but allow phone calls from specific number?
I have done some research but have not found what I'm looking for.
I would like to be able to block a specific number from sending me text messages but I would still like to be able to receive phone calls from them. It seems to be a unique situation. I'm not sure if it is something Verizon can handle or if it's available in a third party App? Thanks for any info you can provide. I have an HTC Droid Incredible if that matters.I know that the free number blocking offered by Verizon Wireless will block both calls and texts from the blocked numbers.
There might be something in the Play Store, but I'm not aware of any specific applications. -
My husband and I shared the same apple id I accidentally deleted his number from the iCloud And now his phone won't receive phone calls or text what do I do
In preferences turn on iTunes sharing in iTunes preferences and keep iTunes turned on in both accounts. Or better yet put the iTunes library on the main HD rather than in an account and set the location of the library to that location in iTunes preferences.
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I am able to receive phone calls on my iPad air 2. But, I can not make any phone calls. I am using an iPhone 6. I have set up both as required. What am I overlooking?
Hi Bo S.,
Welcome to the Apple Support Communities!
I understand that you cannot make an outgoing call using your iPad. Included below are the instructions for using Continuity to make calls from your iPad. If you are set up correctly and still are unable to make a call after following the information in the article, please let me know at what point in the process the failure happens and what happens at that point.
Connect your iPhone, iPad, iPod touch, and Mac using Continuity - Apple Support
Cheers,
Joe -
I am facing problem in using viber...can not receive any call from Viber whn keypad is locked and whn i unlock phone thn on opening viber i can see the missed call notification... kindly guide me there is any setting so0 tht i can receive viber calls whn my phone is locked even as i can receive calls on HTC
Hi,
This is an official representative of Viber Media.
Unfortunately we cannot change this feature due to Apple's restrictions. :/
For more questions or technical support, please visit our official HelpDesk.
Thanks,
Viber -
I received this update from Apple, but I have no record of altering anything, in particular telephone numbers, can anyone tell me what has been updated, who updated it, and how was entry made to my account?
Hello,
The following information for your Apple ID was updated on 03/22/2014:
Phone number(s)
If these changes were made in error, please CLICK HERE, to Cancel this changes withing 24hours..
This is an automated message. Please do not reply to this email. If you need additional help, visit Apple Support.
Thanks,
Apple Customer SupportThis is a user to user forum, so no one here can provide an answer. You should contact iTunes Support directly.
Here's how you can do that: http://www.apple.com/support/itunes/contact/
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