Receiving picture with text

have searched this topic, but only old posts. if i receive a text with a picture attached, and push the download button, it just sits there saying 'downloading" and never stops. i've tried with wifi connected and disconnected. i've seen that if the sending contact has a "1" in front of the number it may effect things, but that is not the case in sender or reciever contact lists. so whats the deal folks, one thing i could say for sprint, it just worked... thanks

i don't "follow", facebook or tweet. but you can call me at xxx-xxx-xxxx anytime during the course of most days. i did actually get a picture thru from a buddy up in chicago on thursday, but he sent two, and the second one, sent within a couple mins of the first, did not come and would not download, so i don't know. he is also a verizon customer. call whenever you like, chances are i'll answer, and see if we can solve this. thanks.
>>Personal information removed to comply with the Verizon Wireless Terms of Service .  Personal information such as phone numbers should be shared with Verizon reps via Direct Message (How To: Direct Message), not posted on this public forum<<
Message was edited by: Verizon Moderator

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