Receiving some verizon emails

Hi,
I am having trouble opening some of  my emails.  My friend is on Verizon email also, yet when I receive an email from her with just a small message, it won't ever open.  It just says "loading message" forever.  Any ideas what could be wrong.  She is not sending any kind of attachment.  Just a simple message.  Other emails open fine.  But several others did the same. Help!!!! Thanks.

It could be the format of the mail they are sending you. If they are using outook or another email program, have them log into the Verizon website to access email and try sending an email that way to see if it can be viewed. There obviously nothing wrong with your email account because you are able to receive every other message just fine. Please post back with your results.
Anthony_VZ
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