Receiving the same message over and over again

i keep receiving the same text message from an AIM user dated from 1/3/2010 for some reason and every time i delete it it comes back. i tried reseting the phone settings and didnt help.

Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-and try some steps such as changing browsers and turning off your firewall for downloads
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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