Receiving "Unable to join the network..." message.
I really hope someone can help. I have an iPod Touch 4G and I'm trying to get on to my network. Every time I enter my password I receive the message "Unable to join the network" I am able to connect and use the Internet if I disable security but I don't want to do that. I have tried all 11 channels and encryption types WPA, WPA2 and WEP. I am not very knowledgeable when it comes to networks and routers. My router does seem to be working fine. I even changed my router's password a few times and that didn't seem to help. This is very frustrating and I would greatly appreciate any help. Thank you in advance.
I am also having the same problem whereas my iPod Touch 2G worked flawlessly before 4.1 I think.
Now I get random periods where it gives me the 'Unable to join the network" window even though it sees the network and has logged on many times before. I'm using an Airport Extreme and my Mac Mini has never had a problem connecting. Everything is properly updated, I've tried restarting the router, restarting the iPod, and resetting my network settings on the iPod.
This is one of those things that really irritates me about iOS. "Unable to join network" isn't enough information and theres no utilities that one can use to test the hardware of the device. There's no way for me to know whether the iOS is buggy or if the iPod has a problem with the wi-fi antenna, for example. I wish I had TechTool Pro for iPod. My guess is that there's a bug in 4.2.1 with wi-fi considering how many people are reporting wi-fi problems, but I really can't tell. All I know is everything worked fine before, now it doesn't even though the router is working properly.
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Receiving "unable to join the network " after Iphone4 to IOS5
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I haven't had that problem though that doesn't mean it's not an iOS 5 glitch... It would probably mean a glitch if that 3GS also fails to connect after upgrading to iOS5.
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My phone was using IOS 6.0 when this first started happening. I was able to join a public network (i.e. church, hotel). It connected the first time without problems. Then another time later I was unable to. I got the "unable to join the network" message. The phone can see the network.
I've tried several attempts. Tried the following:
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I am able to connect to my home wifi without any problems and my work wifi, and possibly others.
My wifes phone is identical to mine and she is able to connect to the church's wifi.
I even tried the update to IOS 6.1 - same result.
Since these are public routers, I don't have the option to reset their hardware.
Suggestions?Take it back and have it replaced as it is a hardware problem. I had the same problem with my iPhone 5 bought in July 2013 direct from the Apple Store and went thro hundreds of blogs to try & fix it but had no luck whatsoever. The only way I got it to work was to turn off the security on my router. This wasn't a viable option long term as well as the majority of other places that offer Wifi also use secure wif networks. There appears to be a problem with some batch of iphone 5's ( as per research online) not accepting the WPA 2 personal security settings due to a faulty chip or antenna using the 2.4GHz settings? Quality control must be a problem in their production line?
Also if you switch to the 5Ghz settings on the router this seemed to work for me but then my daughters couldn't use their iPhone 4s wifi as they don't support the 5Ghz range. Book an appointment to see a Genius at the Apple store and get them to replace it if it is still new and in warranty. I expalined the problem that it would not work on a secure network even though it would work in the Apple Store as it they have unsecured wifi network in store. They agreed to replace it and my new iPhone 5 works fine at home on the same router / Wifi WPA 2 Personal setting that the original didn't!
Save yourself the massive headache and just get it replaced as glad I did! -
HT204409 i'm receiving a message for unable to join the network when entering in the wifi password
the message I'm receiving on the Ipad mini when entering the home network password is: Unable to join the network!!!
If you are having WiFi problems it is necessary to isolate whether the problem is with your network or your iPad. Note: Do NOT consider your network to be blameless if some other devices can connect to it.
First, test your iPad on some other networks: a friends, Starbucks, Barnes & Noble, etc.
If it works well there then the problem is probably with your network. Try restarting your WiFi router by removing power for 30 seconds. If that does not help check for a firmware update for your router. If none exists which corrects the problem consider replacing the router.
If your iPad does not function well on other networks it possibly has a hardware problem. Contact Apple Support or visit an Apple store for evaluation. They can provide a replacement if your iPad is bad.
If you need more help please give the make, model, and version of your WiFi router and how you have it configured.
See also here: http://www.apple.com/support/ipad/wifi/ -
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Can anyone offer a solution to this problem? Thanks!Oh, so the problem has nothing at all to do with the iPhone ... it is that you cannot remember the network password! No wonder the iPhone cannot join the network.
Why not simply destroy the network and set up a new one with a password you remember? -
Just installed iOS 7.0.4 on the ipad, and can no longer connect to my home locked wifi. I choose the home wifi network and the message comes back with Unable to join the network "............" Dismiss. There is no prompt for the password for the locked network. . . . Any suggestions . . . . .
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I just returned from Europe and my ipad will not join my home WiFi network. It keeps giving me the message "Unable to join the network" Any ideas?
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When I try to connect to the wi-fi net work at my work place on my new iPad 3 I get a message, "unable to join the network". I have verified the password, so I know it is correct. I know the wi-fi works, because I can connect at home. I have already tried the following:
turn wi-fi off and on again
did a hard restart of my iPad
reset network connections back to factory settings
verified wi-fi is working as my computer accesses internet without issue.
verified that my software is up to date.
Does anyone have more suggestions?Couple of suggestions.
First, many companies have a gateway on their networks that block non approved devices. I work in such a place. You might check with an IT guy , and see if they have a block in place.
Second, the message you are getting means that you have not negotiated the security settings. So either the password is wrong ( case sensitive), or, in some cases, they want a network key as opposed to your normal password.
Again, if you can find one, talk to an IT guy and see if he has some suggestions. -
After getting 4G with AT&T I am unable to join my network and get the error message: Unable to join the network "Jude". How do I fix this? Thank yo
Try power-cycling your wireless router (unplg for 30 seconds, plug back in). Here's a longer list of troubleshooting steps: http://support.apple.com/kb/TS1398.
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I have a new Apple iPad2 which will not connect to my wi fi despite a new router. When I tap the correct address it comes up with the message "Unable to join the network TalkTalketc... It does connect in other peoples' houses . Am I right in thinking that the trouble is with TalkTalk?
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
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http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
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http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I am trying to connect to a network on my ipad but keep getting a message saying " Unable to join the network" and the omly opion is dismiss.....Can anyone help me find out what is wrong please?
Have a look at this may help
http://www.apple.com/uk/support/ipad/wifi/
Are you refering to a home network or some form of public
if home network ensure your router has latest firmware and try rebooting it -
When trying to access my wireless network, get a message "unable to join the network". I tried turning everything off and back on, reset phone, etc. (all of the suggestions under troubleshooting guide). It was working until last night - it suddenly wasn't on anymore and then I couldn't get back on. Any suggestions?
1- try updating your phone (If you can)
2- try reebooting
3- (I know this sounds crazy but) put it in the freezer for a few hours. -
when i try to connect my new ipad to my home wifi i get a message saying unable to join the network BTHub and my only option is to dismiss
If you are having WiFi problems it is necessary to isolate whether the problem is with your network or your iPad. Note: Do NOT consider your network to be blameless if some other devices can connect to it.
First, test your iPad on some other networks: a friends, Starbucks, Barnes & Noble, etc.
If it works well there then the problem is probably with your network. Try restarting your WiFi router by removing power for 30 seconds. If that does not help check for a firmware update for your router. If none exists which corrects the problem consider replacing the router.
If your iPad does not function well on other networks it possibly has a hardware problem. Contact Apple Support or visit an Apple store for evaluation. They can provide a replacement if your iPad is bad.
If you need more help please give the make, model, and version of your WiFi router and how you have it configured.
See also here: http://www.apple.com/support/ipad/wifi/ -
TS1398 unable to join the network
Just received new iPhone 5. It sees local networks but keeps giveing me the "Unable to join the network". How do I mannually join the network? Or reset the individual network to allow me to put in another password. The first time I set it up I entered the wrong password and not it will not let me put in another password.
iOS 6 and iPhone 5I was unable to join the network on my iPhone 5 as well and it turned out that I had incorrectly entered the password (fat fingers). My network was working fine on my other iDevices. Yes, you'll need to reenter the network password again and to do that:
1) Go to WiFi under Settings
2) Select the blue arrow at the right of your networks name under 'Choose a Network..."
3) At top of page select "Forget this Network"
4) Choose "Forget"
5) Go back to WiFi
6) Choose your network.
7) Reenter Password!
Message was edited by: Doc- -
Unable to join the network on Iphone 4
I am unable to join WIFI network in my house all my computers are able to join but when I try on my phone I receive error message Unable to Join the Network. I have tried reseting network settings and rebooted phone. Nothing is working. Anyone have any advice.
Hi mcctigger,
I know it can be frustrating when you can't get on the internet.
Sounds like you've tried a few things, but I would suggest you follow the steps in the article below in the order presented:
iOS: Troubleshooting Wi-Fi networks and connections
Basic troubleshooting
Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.
Verify that you are in range of your Wi-Fi router or base station.
Confirm that your Wi-Fi router and Cable/DSL modem are connected to power and turned on.
Check whether other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Update your Wi-Fi router to the latest firmware.For AirPort Base Stations, refer to this article for information about firmware updates. For third-party Wi-Fi routers, check the manufacturer's website for details on updating your firmware.
Restart your iOS deviceHold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
If you are still experiencing a Wi-Fi issue after trying the above, choose the symptom below that closely matches your issue:
If you're unable to join a nearby Wi-Fi network
Try restarting your Wi-Fi router by turning it off and then on again.
Note: If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
When joining an 802.11n Wi-Fi network, ensure that your router is properly configured. See this article for more information.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings, including passwords, VPN, and APN settings.
Hopefully you will be up and running again soon!
- Judy
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