Recent apple update problem stalled iPhone

Recent apple update stalled my iPhone and phone shows that I need to connect to iTunes.

Use your backup copy of your computer to put everything on another computer and restore your iphone.
Either way you have to restore your iphone.

Similar Messages

  • Recent Apple update has given me a blank iCal, & won't allow to import data

    Hi,
    I've done a recent Apple update and my iCal is basically stuffed. I can't import anything to it, it won't give me an opportunity to create new Calendars, it won't sync with my Mobile me (which is connected to my macbook, iPhone and iPod). The information is still there, as it is still coming up on my iPhone and macbook, but it won't allow me to enter any new information on either my macbook, iPhone or through Mobile Me without syncing it to the other hardware. I've tried everything. I have spoken to an Apple person, but they got so far and nothing was achieved. My case number is 133721150. Please help as my life is busy enough without this complication.
    Thanks,
    Soozjl

    Fixed by 10.5.3!

  • Recently installed updated IOS on iphone and ipad, but since then I no neither appears in iTunes; keep reading other support responses about the "devices" button, but I do not see it; running 11.1.5.5

    Recently installed updated IOS on iphone and ipad, but since then I no neither appears in iTunes; keep reading other support responses about the "devices" button, but I do not see it; running 11.1.5.5

    Hi Gray Don,
    Welcome to the Support Communities!
    The article below may be able to help you with this.  Follow the steps in order, but step 5 resolves the issue in most situations.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    - Judy

  • Recent Software Update Problem ...

    I just finished updating the software for my iBook G4. When the Updater was finished, I couldn't restart! I tried chosing Restart several times, and also Shut Down, but neither function would work.
    So, I connect my new external HD, but it didn't show up on the desktop. So I had to press the Power button to shut down, then again to restart.
    I don't recall ever seeing this happen before. Is this a bug in the most recent Tiger update?

    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair. Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
    If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
    The usual reason why updates fail or mess things up, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions. (Well, the Installer actually uses superuser Permissions to do it's work, but after reboot it doesn't guarantee communication with other existing needed files Permissions.)
    Some people get away without Repairing Permissions for years, some for only days.
    If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
    If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates.
    May even need to do an Archive and Install if you have room on the HD, but saves all your files and gives a new OS...
    http://docs.info.apple.com/article.html?artnum=107120
    I only use Software Update to see what is needed, then get them for real via...
    http://www.apple.com/support/downloads/
    That way I can wait a week or so, check the forums for potential problems, and get Permissions & such in order before installing.
    If all the above fails, then it appears to be time for a relatively painless Archive & Install, which gives you a new/old OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space and no Disk corruption, and is relatively quick & painless...
    http://docs.info.apple.com/article.html?artnum=107120
    Just be sure to select Preserve Users & Settings.

  • IOS 4.2.1 update problems on iPhone 3G

    I have noticed a few problems with the update. My iPhone is now back to being slow and choppy. My battery drains a lot faster. And when I go to the app store, it will only show some of the pictures of the apps, I have to close it and open it again to make it start showing pictures again. Also, my signal strength on both the cell service and WIFI fluctuate more that it did prior to the update. I have never seen my WIFI signal drop inside my house until I updated to this version of the iOS.
    Also, about the slow and choppy problem....prior to iOS 4.2.1, a Genius Bar employee told me to re-setup the phone as new and then sync all my info. back on the phone. It was a pain to deal with reseting all of my setting, however it did help the speed of the phone on iOS 4.1 and I was enjoying my iPhone again, however as soon as I updated to iOS 4.2.1, it was back to being slow and choppy as I noted above.

    Bought an iPhone 3GS, so this is no longer an issue.

  • Apple ID problem on iPhone 5: Cannot log in to verified address or reset or delete the address

    My Apple ID included my name and our company's domain, so to make things like calendar invites a bit more anonymous as they fly around the web, a while back I went to https://appleid.apple.com and changed my Apple ID to correspond to a more anonymous email address.
    While on https://appleid.apple.com I registered and verified the original email address as an Alternate Email Addresses.
    It seemed like it was hard or impossible to change some things, like my iPhone 5, to use the new Apple ID with iCloud, because it only allows me to enter a password, not change the account's email address.
    In general it seemed like everything still worked, though, until the recent update to iOS 7.
    In iOS 7 > settings > iCloud, it's asking me to "Sign in to iCloud" and to "Enter the Apple ID password for "[my old Apple ID email address]."  But when I do enter the password, it doesn't accept it and simply tells me to again to "Sign in to iCloud..." and to "Enter the Apple ID password..."
    I thought perhaps it was confusing my old ID w/ an old password, but neither old or new passwords work.
    After doing research in the Apple Support Communities, I found some saying that I'd just have to go to the bottom of the iCloud screen and it the "Delete Account" button.  Frustrated, I did.  But whether I next selected "Keep on My iPhone" or "Delete from My iPhone" the next thing is says is "Password Required" and "Enter the Apple ID password for  "[my old Apple ID email address]."
    Since that's the very thing that isn't possible for me (always giving the error "Your Apple ID or password is incorrect") I:
    went to https://iforgot.apple.com and entered my old Apple ID (which, again, is verified still in my Apple ID account as an Alternate Email Address)
    clicked "next"
    selected "Email authentication: To access your information, we will send an email to the address(es) on file for you."
    clicked "next"
    and go this message, "Email has been sent."
    However... it never sent the message to that email account.  So I did it again multiple times.  Then I went and checked spam filters. Then I looked at email logs on the server... Nope... it is not sending the message.
    In desperation I decided to just wipe the phone clean and start afresh through iTunes, where I clicked "Restore iPhone..."  When I did a dialogue box popped up that said, "Find my iPhone must be turned off before [iPhone 5's name] can be restored. Go to iCloud Settings on your iPhone and turn off Find My iPhone before restoring your iPhone." 
    On the phone in settings > iCloud, there is a "Terms and Conditions" blue link that I "Agreed" to, which gives me access in iCloud to turn off Find My iPhone, but as soon as I do, the Apple ID password for that old email address is demanded, again... and of course I don't have it...
    In researching I read that perhaps another alias could be added to my https://www.icloud.com > email > preferences > accounts, but as it turns out the alias can't be my old Apple ID.  It has to be an alias that include @icloud.com in the address.
    What can I possibly do, now, please? 

    Well, in my case things have turned out well.
    Apple Supports' highest level personnel talked to the Apple engineers.  The Apple engineers said that if I had a receipt for my phone that they would be able to release the phone's Apple ID.  I did have the receipt, because thankfully the Apple Store emailed it to me when I made the in-store purchase, so I emailed it them along w/ a link to this discussion because they were asking for a description of the scenario.
    A couple days later they emailed me saying:
    ~~~~~
    Thanks for contacting Apple.
    The device serial number on your case does not have an Activation Lock enabled. To get help for the issue you’re experiencing, you’ll need to contact AppleCare Support.
    You can start your support request online and get connected to an expert at the Contact Apple Support website:
    http://www.apple.com/support/contact
    [name]
    AppleCare Account Security
    ~~~~~
    Ouch. 
    I then recontacted the Apple Support person who had been helping me. He said he'd talked for 45 minutes with the Apple engineers and had one *last* idea.
    He had me log into https://appleid.apple.com/ > Password and Security, then he had me delete my Rescue Email Address (which was the same as my old/original Apple ID that has been stuck on my iPhone 5's iCloud account).
    After doing that he had me go to the Name, ID, and Email Adresses tab (which you see when you first log into https://appleid.apple.com/) and change my newer Apple ID back to my old original one. (Note: An email is required to verify each of these account changes.)
    Then I went into my iPhone's settings > iCloud, and YAY!!!! it let me log into my account!  Then I went to the bottom of the iCloud screen and deleted the account.
    Then I went back into Apple ID, logged in, and deleted the old Apple ID, re-entered my new one, and saved it. (Note: An email is required to verify each of these account changes.)
    Then I went back to my phone and entered my Apple ID's email address and password... and it worked!
    Now I just need to fix some stuff that got goofed up in all of the experimenting.
    If anyone else on the planet has read this much, I would recommend going back in and adding all the info you can to your Apple ID so that your backup addresses and aliases are right.
    Final thought: My problem was a result of an error/problem with Apple's product.  I kind of wish it was like other industries that try to compensate for their own mistakes (restaurant = free meal, airline industry = upgrade, etc.) because this took a LOT of my time.  But I do appreciate the support workers' perseverance in helping.

  • Update problem , getting iphone 4 out of recovery mode

    How can i get my iphone 4 to work after recent update when I get this message' itunes has detected an iphone in recovery mode . you must restore this iphone before it can be used with itunes.' i have a itunes logo and usb display on screen and nothing else.
    I have tried holding down down power switch and control switch for 15 seconds, but just get apple sign then same as before. i'm sure i'm not the only one with this problem i updated it whilst connected to itunes . I am running with microsoft securuity essentials and poss the firewall may have stopped the update. thats all fine and dandy but how to a get the b*****y thing to work again? Any help gratefully received

    Ok I've got the phone out of that screen and now i want to restore from icloud how do i do that as my phone is showing its offline but it is connected to the internet via the home pc . the problem is my daughter ipod touch is online and when i do a restore its transferiing all her stuff... i want mine back please help.

  • Since LION update problem with iphone syncronisation

    Since the LION update on our macbook we have problems with the iphone syncronisation, reset the iphone has not solve the problem - what ist the mistake?

    What worked for me was not on the Apple troubleshooting list. I tried the whole list.
    First, I reset the phone. (Reset the iPhone by holding the sleep/wake button at the top right of the device and the home button at the bottom center of the face at the same time. Hold them both until you see the screen go black and the white Apple logo appear. When this happens, you can let go - the iPhone is rebooting.)
    Second, I restored the phone.
    I could not restore the phone until I reset it.
    Good luck.

  • Ios 7.0.3 update problems for iphone 5c

    Could anyone be of any help? This morning ive just recently update both my ipad3 & iphone5c to he new Ios update, the ipad worked straight away but the iphone seems to be stuck on the apple start screen, tried to reboot it off itunes, could anyone help please?

    Put the device in DFU mode and restore it.

  • After recent apple update MBP will not connect to wireless internet

    After running recent Security and Airport upgrades my Mac Book Pro (Intel) will not connect to wireless home router supplied by Verizon (GTE) and several public wi-fi's. Cannot get IP but sees networks. My iMac PPC still works fine. Prior to upgrade everything worked fine at home and abroad to other public wi-fi's. MBP still connects at work with AppleBase wireless. Can the upgrade be removed? Is there a simple fix? Should I wait for apple to fix this and break something else.... If not broken don't fix it..

    I'm having similar issues.
    I have 2 MBP's. The newest one is about 1 month old and has never been able to connect to a WPA network. The older MBP is 20 months old and was originally installed with Tiger and gradually updated via Software Update and a retail copy of Leopard and subsequent Software Update updates to 10.5.2. Interestingly, this MBP was always able to access my WPA network until I decided to do an erase and install. I installed the retail copy of Leopard and was subsequently unable to access my WPA network. So, I went back to my Tiger install disks - but I'm guessing that whatever Leopard did *possibly* updated the firmware of the airport card as, even under Tiger, I could not access my WPA network (yes, I agree it seems unlikely that an OS update would/should update firmware but I am grasping at straws).
    Trying to further understand the problem , I noted that the Network utility in System preferences would always show either a connection error or a connection timeout whenever I attempted to join my WPA network. I turned on syslog in my router and attempted to rejoin the network and saw the following errors:
    <150>Apr 30 21:25:17 Vigor: WLAN_DBG - MLME Disassoc MAC 0:1e:ffffffc2:ffffffc0:ffffff9c:3b
    <150>Apr 30 21:25:17 Vigor: WLAN_DBG - MLME Disassoc MAC 0:1e:ffffffc2:ffffffc0:ffffff9c:3b
    <150>Apr 30 21:25:17 Vigor: WLAN_DBG - athgdeauthclient 0:1e:c2:c0:9c:3b
    <150>Apr 30 21:25:17 Vigor: WLAN_DBG - Wpatimeouthandler
    <150>Apr 30 21:25:14 Vigor: WLAN_DBG - WPA handshake timeout, disconnect 0:1e:c2:c0:9c:3b
    <150>Apr 30 21:25:14 Vigor: WLAN_DBG - Wpatimeouthandler
    <150>Apr 30 21:25:13 Vigor: WLAN_DBG - send 3rd packet in 4-way handshake
    <150>Apr 30 21:25:13 Vigor: WLAN_DBG - RSN, Send key to: 0:1e:c2:c0:9c:3b
    <150>Apr 30 21:25:13 Vigor: WLAN_DBG - Wpatimeouthandler
    <150>Apr 30 21:25:12 Vigor: WLAN_DBG - send 3rd packet in 4-way handshake
    <150>Apr 30 21:25:12 Vigor: WLAN_DBG - RSN, Send key to: 0:1e:c2:c0:9c:3b
    <150>Apr 30 21:25:12 Vigor: WLAN_DBG - Wpatimeouthandler
    <150>Apr 30 21:25:11 Vigor: WLAN_DBG - send 3rd packet in 4-way handshake
    <150>Apr 30 21:25:11 Vigor: WLAN_DBG - RSN, Send key to: 0:1e:c2:c0:9c:3b
    <150>Apr 30 21:25:11 Vigor: WLAN_DBG - Rx message 2 in 4-way handshake
    <150>Apr 30 21:25:11 Vigor: WLAN_DBG - parseEAPOLKey
    <150>Apr 30 21:25:11 Vigor: WLAN_DBG - EAPOL_KEY
    <150>Apr 30 21:25:11 Vigor: WLAN_DBG - WpaEAPoLhandler, from 0:1e:c2:c0:9c:3b
    <150>Apr 30 21:25:11 Vigor: WLAN_DBG - EAPoL_handler, from 0:1e:c2:c0:9c:3b
    <150>Apr 30 21:25:11 Vigor: WLAN_DBG - send 1st packet in 4-way handshake
    <150>Apr 30 21:25:11 Vigor: WLAN_DBG - RSN, Send key to: 0:1e:c2:c0:9c:3b
    <150>Apr 30 21:25:11 Vigor: WLAN_DBG - WPA handshake start for 0:1e:c2:c0:9c:3b
    <150>Apr 30 21:25:11 Vigor: WLAN_DBG - WPA2 capable client
    <150>Apr 30 21:25:11 Vigor: WLAN_DBG - MLME Associate MAC 0:1e:ffffffc2:ffffffc0:ffffff9c:3b
    Strongly suggesting that the MBP is not completing the WPA handshake.
    Any ideas as to where my investigations could progress? (The router manufacturer tells me that the WPA timeout handler is not configurable on the router).
    TIA
    Pat

  • Apple id problems on iphone 5

    Hi guys, i have a problem with accounts. I had an iphone 5 on which i changed apple id. Now i got a new device and when i connected it to my pc it backed up to an really old version which was running on old apple id. Now i cannot acces icloud because this id that doesnt really exist anymore so the password i write down doesnt match but what really doesnt match is id. How can i delete this old id account/version? Thx

    Hello, isepar. 
    Thank you for visiting Apple Support Communities.
    You may find this article helpful with the issue you are experiencing.
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/TS5223
    Cheers,
    Jason H.

  • Aluminum Keyboard Apple Update Problems

    I Have 2 dysfunctional keyboards. After I fully upgrade my mac mini to 10.6.8 latest upgrade and firmware 1.1 on USB keyboards. I have issues.
    1) keyboard number one has non working keys when pressing shift on letter w. shift sporadically works on certain keys and stops other times.
    2) Keyboard Number two, Has repeating key on the number " s "looks like this (sssssssss) non stop on boot. and starts on and of during computer usage until pressing any key on the computer.
    Is there way to downgrade the Apple Firmware? has anyone successfully fixed this problem?

    Hello:
    Anything is possible, but I doubt the firmware is the issue (unless it somehow unmasked an existing condition).
    I had a problem similar to the one you describe on #2 (repeating keys).  Apple replaced it (it was under warranty and they indicated it was faulty).
    In any event, there are a couple of generic things you might try - they may help and will not hurt anything:
    1.  Reset the PRAM.
    2.  Reset the SMC.
    3.  Trash a preference file (com.apple.bluetooth.plist) and restart.
    Barry
    P.S.  There is no way (that I am aware of) to "unring (delete) the bell" on a firmware update.

  • Recent Software Update Problem-Graphics

    I just updated my software this afternoon and after I restarted my macbook, all drop down menus anywhere, even on web pages do not work. You can click on them but they are not completely visible. You can't read what they say. The software update was for graphics. How do I undo this bad software update?

    I assume you attempted shutting the computer down and restarting?
    When an update brings problems conventional wisdom is to repair permissions and then download the combo updater from Apple's website and install, rather than allowing the software update program download the update and install it. Don't know if repairing permissions is necessary or not, but the combo updater does solve a lot of ills.

  • Recent intel update problem

    after recent update of intel (x86_64)
    [2009-05-16 10:21] upgraded libgl (7.4.1-1 -> 7.4.2-1)
    [2009-05-16 10:21] upgraded intel-dri (7.4.1-1 -> 7.4.2-1)
    [2009-05-16 10:21] upgraded mesa (7.4.1-1 -> 7.4.2-1)
    [2009-05-16 10:21] upgraded xf86-video-intel (2.7.0-3 -> 2.7.1-1)
    sdlmame does not work any longer
    $ sdlmame
    Warning: unknown option in INI: cheat_file
    Warning: unknown option in INI: yuvmode
    Warning: unknown option in INI: remapjoys
    Warning: unknown option in INI: remapjoyfile
    Loading BDF font... (256 characters loaded)
    Loading BDF font... (512 characters loaded)
    Loading BDF font... (768 characters loaded)
    Loading BDF font... (1024 characters loaded)
    Loading BDF font... (1280 characters loaded)
    Loading BDF font... (1536 characters loaded)
    Generating cached BDF font...
    Mesa 7.4.2 implementation error: invalid reference to a deleted texture object
    Please report at bugzilla.freedesktop.org
    sdlmame: main/texobj.c:305: _mesa_reference_texobj: Assertion `valid_texture_object(oldTex)' failed.
    /usr/bin/sdlmame: line 58:  6964 aborted               ./sdlmame "$@"
    and exit from google earth will 100% crash X.
    does anyone having a similar problem?

    leeyee wrote:
    Urfaust wrote:I also have a Intel X4500HD and the same problem. KMS is not enabled.
    Informations at boot appear and everything is ok. When shutting down I get a flickering screen, LCD backlight ist constantly turned off and on until the machine shuts down. Same thing if X is started and I am switching to VC1 - screen flickers. Weird thing is: if I switch from X to VC1 the screen flickers, then I switch back to X and again to VC1, now it is gone. I also can see shutdown messages again when shutting down....
    It might because I have KMS enabled, so when shutting down it's not flickering, but it's a constantly black screen with an unmovable mouse pointer. I've searched around and didn't find a similar report regarding this problem, maybe we should issue a bug report?
    Ok, why not. Never issued a bug report before....:)
    Is there any information I can give you for this? I have a Thinkpad SL500, running Arch64...
    Do you have the same problems when switching from X to VC1?

  • Update problem with iphone 3GS to last night update IOS 4.2

    Hi
    last night i update my iphone 3GS to new IOS 4.2, and from this time i cannot use the iphone anymore, there is a message on the iphone asking to connect to itunes, but when i connect the iphone there is another message informing that they do not find the apple mobile device driver
    please help
    many thanks in advance

    What worked for me was not on the Apple troubleshooting list. I tried the whole list.
    First, I reset the phone. (Reset the iPhone by holding the sleep/wake button at the top right of the device and the home button at the bottom center of the face at the same time. Hold them both until you see the screen go black and the white Apple logo appear. When this happens, you can let go - the iPhone is rebooting.)
    Second, I restored the phone.
    I could not restore the phone until I reset it.
    Good luck.

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