Recent discussions?
I went to the Forum FAQ page Forum FAQ, and was very surprised by this list of recent discussions:
Starting from the 8th FAQ, all are 5 years old, which is hardly "recent" and probably make the answers unusable. Just for testing purposes, I opened the "How can I jump (to) the last message in a thread", and found an April 2009 message by adobe-admin that describes two methods. None of them works in the present version of the forums.
Considering the workload centered around the CC 2014 update and all the questions, I am not surprised that old information is "languishing on the vine" without being "pruned" to clear the "deadwood" away from the Adobe tree (how's that for mangling metaphors?)
Similar Messages
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Navigation issue from 'Recent Discussions' widgets
Not sure if this is a known issue, but today I noticed that when I click on "more" at the bottom of a Recent Discussions widget, when the specified Community is loaded, no page is selected. I can't tell where the discussion topics are supposed to start, but it isn't from the newest and it isn't after those listed in the widget. After clicking on a page select control, there also appears to be an issue with the history, since the browser's back button doesn't go back.
The pages with the missing menus are manually changed after publishing by you to add the paypal code.
You created the problem.
Paste the paypal code in a HTML Snippet.
Like this : -
View more than recent discussions?
Is there any way to view discussions in the Adobe Forums in order of last activity but further back in time than the last 20 active discussions? I can't figure out how to look at older discussions, especially ones that I'm not involved in.
You need to switch to 'content' and not 'overview' at the top of the page just under PREMIERE
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How to see most recent posts per forum
Hi, all;
It seems to me that I'm not "getting" something about the organization of the forums. What I want to do is see the posts in each forum that I am interested in, most recent first. What I actually see when I go to each forum is "trending" discussions. When I go to Browse>Discussions, I can see that some of the most recent discussions aren't getting into the "Trending" category, but Browse>Discussions shows a jumbled mess of all forums.
I'd like to help these people, but I fear their questions are falling through the cracks, since they're not "trendy" enough for me to be able to see them. How can I see "recent" discussions instead of "trending" ones.
Regards;
AmyHi Amy, you might not have gotten a lot of responses posting in the forum dedicated to community help. Next time, for forum-related questions, rather use this page: http://forums.adobe.com/community/general/forum_comments?view=discussions
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Where are my discussions on this new layout?
where are my discussions on this new layout?
Here's a Link:
margieannejulie
In the future, to find your recent discussions, go to your Profile page (click on your Avatar at the top of this forum) and then click on Activity.
Nancy O. -
A disappearing discussion on this forum!
I don't know what the deal with this is, but there was a recent discussion entitled "Instruments Drop outs..........It really ***** >:I " Now, if you do a search for this discussion and click on an entry, it goes to a page that says:
Error
An error has occurred. We apologize for the inconvenience.
Somemeone please try this and let me know what happens. I have tried it from multiple computers and multiple locations... it has been like this for days. I'm a little upset because I never got to see what happened with this discussion, but really, I just hope they didn't pull the discussion or close it or something like that. That would make alot of people very upset. Hopefully it is just an error and it will be back up soon, but really it makes no sense.
Mac OS X (10.4.3)
G5 Dual 2.0, G4 Dual 867, Powerbook G4 broken FW Mac OS X (10.4.3)If it helps, here's my post under 'Vanishing Sounds' which refers to Instruments dropping out, a well known Logic bug. This solution works well for me.
The simplest way to fix this without closing and reopening Logic or moving tracks or regions or anything else is, as soon as an Instrument drops out, do as follows:-
1. Save Song.
2. Run song or move SPL for a bar or so.
3. Go to file/revert to saved (if it's still greyed out run song a little longer).
4. Click on revert to saved. This will load the song version you just saved but with all the Instruments working again.
You won't have to wait for Instruments to load, providing you have activated 'keep common samples in memory when switching songs' accessible by clicking on the 'options' tag on the EXS24 interface, clicking on Preferences and checking the 'keep common samples in memory when switching songs' box at the bottom. -
I find it ABSOLUTELY unacceptable that since recently safari opens up random "commercial websites" without me clicking on any link. And it does that without allowing me to go (back) to the site I really clicked on. STOP THAT!!!!!!
There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware. Follow Apple Support's instructions to remove it.
If you have trouble following those instructions, see below.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
com.something.daemon.plist
and
com.something.helper.plist
Here something is a variable string of characters, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes it's a meaningless string such as "e8dec5ae7fc75c28" rather than a word. Sometimes the string is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
com.something.agent.plist
where the string something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
something
where something is the same string you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name; it doesn't vary. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
I do not know how this happened, but every time I go to a web page using Safari, an ad has highlighted particular words and if I accidentally scroll over them it either takes me to that website or a pop-up window will show up right in the middle of the page. This has only happened over the past two weeks. Have never had this issue. Anyone know what's up?
You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot" or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
WebCenter Spaces Discussion Service
Hi,
I passed forum ID as page parameter to (recent discussion component ), lost the parameter upon viewing its items by clicking the topic title, although I can get back when I refresh the page. Any idea to avoid this?
Please help...
Thanks.Hi,
Probably it is a type mismatch. It's better to first convert string to int then do the required operation.
Regards,
Hoque -
How 3D glasses effect is implemented (discuss in terms of programming)
Hi All,
I want to know how 3D glasses effect is implemented interms of programatically. like , when we apply this effect to some composition....
1. Is there two cameras created for each view (left and right) in the composition
2. Is there two files needed for testing 3D glasses
3. How can we get the two image's pixel data or pixel information from AE SDK
4. What happen when we set different 3D view (stereo pair, red Green LR, red Blue LR ..etc)
5. What happen when we change convergence offset
6. Is there any relation between convergence offset and camera(s)
and so on. Lets say, if we have to develop this effect, then how can we do it or how can we implement it. Please discuss.ehem...
the 3D glasses effect merely merges two pre-exsiting images into one image, in one of the various methods of presenting a 3D image to the viewer.
by pre-existing i mean that it's ENTIRELY up to the user to create the two separate images.
it doesn't create any cameras, nor does it create a 3D depth to a single image.
the different setting on the 3D glasses effect are merely a choice of a technical way of displaying 3D.
be it anaglyph, side by side or interlacing.
the convergence offset changes the distance between the "eyes", and is used to adjust ill-created image pairs.
there is a relation between camera and the convergence offset.
if you didn't do the job correctly with the cameras, then you compensate with the offset.
if you wish to create a "real" 3D-izer effect, you would need to render the comp from two different cameras.
that was recently discussed here: http://forums.adobe.com/thread/608953?tstart=0
even doing that doesn't solve the entire problem, as some elements in the comp come from external sources, and are ready made for one camera and not the other. (such as rendered elements from 3D)
in such a case you'll need two separate comps, each containing the correct source footage, and not just one comp with two different cameras.
to read the image data from any layer in the comp you should use a layer param along with PF_CHECKOUT_PARAM.
that will give you the two pre-existing images.
so now you could just the use existing 3D glasses effect... -
This is the message I keep getting. Help me please.
Process: Safari [354]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 7.0.3 (9537.75.14)
Build Info: WebBrowser-7537075014000000~3
Code Type: X86-64 (Native)
Parent Process: launchd [163]
Responsible: Safari [354]
User ID: 501
Date/Time: 2014-04-16 22:58:20.708 -0400
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: DC8B7253-C74C-0BB5-779F-BD55E143A306
Crashed Thread: 13
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000010b874f9c
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x10b874f9c:
__DATA 000000010b1c3000-000000010b1c7000 [ 16K] rw-/rwx SM=PRV /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
--> __LINKEDIT 000000010b1c7000-000000010b971000 [ 7848K] r--/rwx SM=COW /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
MALLOC (admin) 000000010b971000-000000010b972000 [ 4K] ---/rwx SM=NUL
Application Specific Information:
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x0000000103619dcd CFEqual + 285
1 com.apple.Safari.framework 0x0000000100123be0 Safari::BookmarkLeaf::retainIconForTopLevelDomainURL() + 118
2 com.apple.Safari.framework 0x000000010011e9c8 Safari::BookmarkFolder::insertChildAtIndex(***::PassRefPtr<Safari::Bookmark>, unsigned long) + 228
3 com.apple.Safari.framework 0x000000010011e138 Safari::BookmarkFolder::initFromDictionaryRepresentation(Safari::CF::Dictionary const&, bool, Safari::BookmarkGroup*) + 492
4 com.apple.Safari.framework 0x00000001001101cb Safari::Bookmark::bookmarkFromDictionaryRepresentation(Safari::CF::Dictionary const&, bool, Safari::BookmarkGroup*) + 91
5 com.apple.Safari.framework 0x0000000100110a04 Safari::Bookmark::bookmarkFromDictionaryRepresentation(Safari::CF::Dictionary const&, Safari::BookmarkGroup*) + 22
6 com.apple.Safari.framework 0x000000010011e0e7 Safari::BookmarkFolder::initFromDictionaryRepresentation(Safari::CF::Dictionary const&, bool, Safari::BookmarkGroup*) + 411
7 com.apple.Safari.framework 0x00000001001101cb Safari::Bookmark::bookmarkFromDictionaryRepresentation(Safari::CF::Dictionary const&, bool, Safari::BookmarkGroup*) + 91
8 com.apple.Safari.framework 0x000000010011fa7e Safari::BookmarkGroup::loadBookmarkGroupGuts() + 84
9 com.apple.Safari.framework 0x000000010011f3b0 Safari::BookmarkGroup::BookmarkGroup(NSString*) + 462
10 com.apple.Safari.framework 0x000000010012a9ea Safari::BookmarksControllerOld::BookmarksControllerOld() + 104
11 com.apple.Safari.framework 0x000000010012a958 Safari::BookmarksControllerOld::shared() + 46
12 com.apple.Safari.framework 0x00000001001288a4 -[BookmarksController _initWithBookmarksMenu:] + 201
13 com.apple.Safari.framework 0x0000000100124a4b +[BookmarksController sharedController] + 137
14 com.apple.Safari.framework 0x000000010014040f -[BrowserApplication sendEvent:] + 253
15 com.apple.AppKit 0x00000001048a6ea5 -[NSApplication _realDoModalLoop:peek:] + 761
16 com.apple.AppKit 0x00000001048a554e -[NSApplication runModalForWindow:] + 117
17 com.apple.AppKit 0x00000001048a50fd -[NSAlert runModal] + 145
18 com.apple.AppKit 0x000000010454d2a9 __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1054
19 com.apple.AppKit 0x000000010454ce4e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
20 com.apple.AppKit 0x000000010454cdef -[NSPersistentUIRestorer promptToIgnorePersistentState] + 213
21 com.apple.AppKit 0x000000010454cd13 -[NSPersistentUIManager promptToIgnorePersistentState] + 28
22 com.apple.AppKit 0x000000010454cb34 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 252
23 com.apple.AppKit 0x000000010454c909 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 557
24 com.apple.AppKit 0x000000010454c36b -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 242
25 com.apple.Foundation 0x0000000102aa4f0a -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 294
26 com.apple.Foundation 0x0000000102aa4d7d _NSAppleEventManagerGenericHandler + 106
27 com.apple.AE 0x0000000107598e1f aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 381
28 com.apple.AE 0x0000000107598c32 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
29 com.apple.AE 0x0000000107598b36 aeProcessAppleEvent + 315
30 com.apple.HIToolbox 0x0000000106118161 AEProcessAppleEvent + 56
31 com.apple.AppKit 0x0000000104548246 _DPSNextEvent + 1026
32 com.apple.AppKit 0x0000000104547a2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
33 com.apple.Safari.framework 0x0000000100140d00 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 161
34 com.apple.AppKit 0x000000010453bb2c -[NSApplication run] + 553
35 com.apple.AppKit 0x0000000104526913 NSApplicationMain + 940
36 com.apple.Safari.framework 0x0000000100312c8d SafariMain + 267
37 libdyld.dylib 0x0000000106bcf5fd start + 1
Thread 1:
0 libsystem_kernel.dylib 0x0000000106d65e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000106e7bf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000106e7efb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x0000000106d66662 kevent64 + 10
1 libdispatch.dylib 0x0000000106b9943d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x0000000106b99152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x0000000106d65e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000106e7bf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000106e7efb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x0000000106d65e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000106e7bf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000106e7efb9 start_wqthread + 13
Thread 5:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x0000000106d65716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x0000000106e7cc3b _pthread_cond_wait + 727
2 com.apple.WebCore 0x000000010a1bb4cb WebCore::IconDatabase::syncThreadMainLoop() + 507
3 com.apple.WebCore 0x000000010a1b805f WebCore::IconDatabase::iconDatabaseSyncThread() + 303
4 com.apple.JavaScriptCore 0x0000000100bd153f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x0000000106e7a899 _pthread_body + 138
6 libsystem_pthread.dylib 0x0000000106e7a72a _pthread_start + 137
7 libsystem_pthread.dylib 0x0000000106e7efc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x0000000106d65e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000106e7bf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000106e7efb9 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x0000000106d65e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000106e7bf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000106e7efb9 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x0000000106d65e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000106e7bf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000106e7efb9 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x0000000106d65e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000106e7bf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000106e7efb9 start_wqthread + 13
Thread 10:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x0000000106d61a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x0000000106d60d18 mach_msg + 64
2 com.apple.QuartzCore 0x0000000101cc9377 CA::Render::Server::server_thread(void*) + 195
3 com.apple.QuartzCore 0x0000000101cc92ad thread_fun + 25
4 libsystem_pthread.dylib 0x0000000106e7a899 _pthread_body + 138
5 libsystem_pthread.dylib 0x0000000106e7a72a _pthread_start + 137
6 libsystem_pthread.dylib 0x0000000106e7efc9 thread_start + 13
Thread 11:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x0000000106d61a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x0000000106d60d18 mach_msg + 64
2 com.apple.CoreFoundation 0x000000010366c155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x000000010366b779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x000000010366b0b5 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x0000000102aea967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x0000000102aea76b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x0000000106e7a899 _pthread_body + 138
8 libsystem_pthread.dylib 0x0000000106e7a72a _pthread_start + 137
9 libsystem_pthread.dylib 0x0000000106e7efc9 thread_start + 13
Thread 12:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x0000000106d65a3a __semwait_signal + 10
1 libsystem_c.dylib 0x0000000106cb4dc0 nanosleep + 200
2 libsystem_c.dylib 0x0000000106cb4cb2 usleep + 54
3 com.apple.AppKit 0x00000001047ac21d -[NSUIHeartBeat _heartBeatThread:] + 2132
4 com.apple.Foundation 0x0000000102aea76b __NSThread__main__ + 1318
5 libsystem_pthread.dylib 0x0000000106e7a899 _pthread_body + 138
6 libsystem_pthread.dylib 0x0000000106e7a72a _pthread_start + 137
7 libsystem_pthread.dylib 0x0000000106e7efc9 thread_start + 13
Thread 13 Crashed:
0 ??? 0x000000010b874f9c 0 + 4488384412
Thread 13 crashed with X86 Thread State (64-bit):
rax: 0x746e656d656c4568 rbx: 0x0000000000000054 rcx: 0x00000001023cf000 rdx: 0x0000000000000054
rdi: 0x00000001023cf000 rsi: 0x00000001013e2000 rbp: 0x00000001023d0ff0 rsp: 0x00000001023d0f68
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x000000010b6c3420 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x00000001013e2000
rip: 0x000000010b874f9c rfl: 0x0000000000010206 cr2: 0x000000010b874f9c
Logical CPU: 2
Error Code: 0x00000014
Trap Number: 14
Binary Images:
0x1000de000 - 0x1000deffd com.apple.Safari (7.0.3 - 9537.75.14) <170ED2F7-108B-326D-96B6-D54CCA40AA85> /Applications/Safari.app/Contents/MacOS/Safari
0x1000e4000 - 0x1005eaffb com.apple.Safari.framework (9537 - 9537.75.14) <4803DE3D-4606-3B70-A537-6D12F172665A> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x1009d7000 - 0x1009d8ff7 libSystem.B.dylib (1197.1.1) <5292BF21-9406-32D5-8BB3-7DD02C672FA0> /usr/lib/libSystem.B.dylib
0x1009e5000 - 0x100a03ff7 com.apple.Accounts (113 - 113) <FEB37642-C973-3CD2-B279-142492266A16> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x100a26000 - 0x100a27fff libquit.dylib (161.2) <54B83D99-F84C-35E1-87D5-FCCB2F200FBD> /usr/lib/libquit.dylib
0x100a30000 - 0x100a4dff7 com.apple.framework.Apple80211 (9.3.1 - 931.58) <D5B2DD15-3DCC-31F6-9320-3A20A887C5D5> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x100a5f000 - 0x100a5ffff com.apple.Carbon (154 - 157) <EFC1A1C0-CB07-395A-B038-CFA2E71D3E69> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x100a64000 - 0x100a64fff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
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0x1079d9000 - 0x107a62fff com.apple.ColorSync (4.9.0 - 4.9.0) <B756B908-9AD1-3F5D-83F9-7A0B068387D2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x107aaa000 - 0x107aefffe com.apple.HIServices (1.22 - 467.2) <B7FCF008-C241-3862-BC63-E6EF4006A6E4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x107b29000 - 0x107b38ff8 com.apple.LangAnalysis (1.7.0 - 1.7.0) <8FE131B6-1180-3892-98F5-C9C9B79072D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x107b47000 - 0x107b94ff2 com.apple.print.framework.PrintCore (9.0 - 428) <8D8253E3-302F-3DB2-9C5C-572CB974E8B3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x107bc8000 - 0x107c01ff7 com.apple.QD (3.50 - 298) <C1F20764-DEF0-34CF-B3AB-AB5480D64E66> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x107c21000 - 0x107c2afff com.apple.speech.synthesis.framework (4.7.1 - 4.7.1) <383FB557-E88E-3239-82B8-15F9F885B702> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x107c40000 - 0x107c43ffc com.apple.IOSurface (91 - 91) <07CA8A59-1E32-3FB6-B506-18DAF58A8CE0> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x107c4d000 - 0x107c4dfff com.apple.Accelerate (1.9 - Accelerate 1.9) <509BB27A-AE62-366D-86D8-0B06D217CF56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x107c54000 - 0x107f28fc7 com.apple.vImage (7.0 - 7.0) <D241DBFA-AC49-31E2-893D-EAAC31890C90> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x107f70000 - 0x107f70fff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <F8D0CC77-98AC-3B58-9FE6-0C25421827B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x107f76000 - 0x108041fff libvDSP.dylib (423.32) <3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x108053000 - 0x108103ff7 libvMisc.dylib (423.32) <049C0735-1808-39B9-943F-76CB8021744F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x108114000 - 0x1084f5ffe libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x10855a000 - 0x1086c8ff7 libBLAS.dylib (1094.5) <DE93A590-5FA5-32A2-A16C-5D7D7361769F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x1086f5000 - 0x1087e4fff libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x10885f000 - 0x1088a6fff libFontRegistry.dylib (127) <A77A0480-AA5D-3CC8-8B68-69985CD546DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x1088cc000 - 0x1088f0ff7 libJPEG.dylib (1042) <33648F26-A1DA-3C30-B15B-E9FFD41DB25C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x1088fc000 - 0x108955fff libTIFF.dylib (1042) <51D02EEC-0D0C-34C1-91C8-D316473A3FEA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x10896b000 - 0x108986ff7 libPng.dylib (1042) <36FF1DDA-9804-33C5-802E-3FCA9879F0E6> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x10898f000 - 0x108993ff7 libGIF.dylib (1042) <C57840F6-1C11-3273-B4FC-956950B94034> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x10899a000 - 0x108a88fff libJP2.dylib (1042) <01D988D4-E36F-3120-8BA4-EF6282ECB010> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x108ab8000 - 0x108abafff libRadiance.dylib (1042) <B91D4B97-7BF3-3285-BCB7-4948BAAC23EE> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x108ac3000 - 0x108b0aff7 libcups.2.dylib (372.2) <37802F24-BCC2-3721-8E12-82B29B61B2AA> /usr/lib/libcups.2.dylib
0x108b25000 - 0x108b3eff7 com.apple.Kerberos (3.0 - 1) <F108AFEB-198A-3BAF-BCA5-9DFCE55EFF92> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x108b5b000 - 0x108b77fff libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib
0x108b83000 - 0x108c74ff9 libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib
0x108c8b000 - 0x108cf0ff5 com.apple.Heimdal (4.0 - 2.0) <523EC6C4-BD9B-3840-9376-E617BA627F59> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x108d21000 - 0x108d22fff com.apple.TrustEvaluationAgent (2.0 - 25) <334A82F4-4AE4-3719-A511-86D0B0723E2B> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x108d28000 - 0x108d2cff7 libheimdal-asn1.dylib (323.15) <B8BF2B7D-E913-3544-AA6D-CAC119F81C7C> /usr/lib/libheimdal-asn1.dylib
0x108d36000 - 0x108d42ff7 com.apple.OpenDirectory (10.9 - 173.90.1) <E5EF8E1A-7214-36D0-AF0D-8D030DF6C2FC> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x108d5a000 - 0x108d63ffb com.apple.CommonAuth (4.0 - 2.0) <70FDDA03-7B44-37EC-B78E-3EC3C8505C76> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x108d6e000 - 0x108da9fff com.apple.bom (14.0 - 193.1) <EF24A562-6D3C-379E-8B9B-FAE0E4A0EF7C> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x108dbe000 - 0x108de3ff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x108e00000 - 0x1090d0ffc com.apple.CoreImage (9.2.7) <BF88A02E-994E-3970-AC62-04248CA8DC46> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x1091cb000 - 0x10921efff com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x109247000 - 0x109286fff libGLU.dylib (9.6) <EE4907CA-219C-34BD-A84E-B85695F64C05> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x109296000 - 0x10929effc libGFXShared.dylib (9.6) <E276D384-3616-3511-B5F2-92621D6372D6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x1092a7000 - 0x1092b2fff libGL.dylib (9.6) <A2EF4E15-EA08-396D-A1D4-29E1CED6876A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x1092c8000 - 0x109306ff7 libGLImage.dylib (9.6) <DCF2E131-A65E-33B2-B32D-28FF01605AB1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x109310000 - 0x109312fff libCVMSPluginSupport.dylib (9.6) <FFDA2811-060E-3591-A280-4A726AA82436> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x109318000 - 0x10931bfff libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x109326000 - 0x109759ffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x109975000 - 0x1099c3fff com.apple.opencl (2.3.59 - 2.3.59) <8C2ACCC6-B0BA-3FE7-98A1-5C67284DEA4E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x1099e1000 - 0x1099edff3 com.apple.AppleFSCompression (56 - 1.0) <5652B0D0-EB08-381F-B23A-6DCF96991FB5> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x1099f5000 - 0x109a0eff7 com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x109a25000 - 0x109a55fff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x109a81000 - 0x109aa6ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x109ab9000 - 0x109b39fff com.apple.CoreSymbolication (3.0 - 141) <DC9F84AA-9BD0-322B-83C3-FDC1FA771F37> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x109b57000 - 0x109bafff7 com.apple.Symbolication (1.4 - 129) <6D47983E-9B8E-38A0-9503-099601CF118E> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x109bfa000 - 0x109c29fff com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x109c47000 - 0x109ca6fff com.apple.framework.CoreWLAN (4.3.2 - 432.47) <AE6FAE44-918C-301C-A0AA-C65CAB6B5668> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x109ce7000 - 0x109d11ff7 libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib
0x109d24000 - 0x109d8afff com.apple.framework.CoreWiFi (2.0 - 200.21.1) <5491896D-78C5-30B6-96E9-D8DDECF3BE73> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x109def000 - 0x109df3fff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x109e01000 - 0x109e04fff com.apple.help (1.3.3 - 46) <AE763646-D07A-3F9A-ACD4-F5CBD734EE36> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x109e0d000 - 0x109e1ffff com.apple.ImageCapture (9.0 - 9.0) <BE0B65DA-3031-359B-8BBA-B9803D4ADBF4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x109e40000 - 0x109e58ff7 com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x109e6a000 - 0x109e6bff7 com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x109e72000 - 0x109e74ff7 com.apple.securityhi (9.0 - 55005) <38784C88-AA07-350E-97A3-FCC24C97FC82> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x109e7d000 - 0x10a03bfff com.apple.GeoServices (1.0 - 702.15.12) <5A4D463F-689F-3822-BF26-A19D51503019> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x10a198000 - 0x10a1a2ff7 com.apple.ProtocolBuffer (1 - 182.1.3) <82E68598-A8AA-3AF1-843E-2A64F19472D4> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x10a1b2000 - 0x10b004ffb com.apple.WebCore (9537 - 9537.75.14) <99715507-9651-3DCE-831B-BF815FB3DE44> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x10d527000 - 0x10d553fff com.apple.CoreServicesInternal (184.9 - 184.9) <4DEA54F9-81D6-3EDB-AA3C-1F9C497B3379> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
0x10d5c5000 - 0x10d5d2ff4 com.apple.Librarian (1.2 - 1) <F1A2744D-8536-32C7-8218-9972C6300DAE> /System/Library/PrivateFrameworks/Librarian.framework/Librarian
0x10d5ee000 - 0x10d5f6ff3 libCGCMS.A.dylib (599.20.11) <BB1E8D63-9FA1-3588-AC5D-1980576ED62C> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x10e467000 - 0x10e48fffb libRIP.A.dylib (599.20.11) <D79461A6-2E24-3531-ADA2-EAC972384A7D> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x10e49f000 - 0x10e4a2ffa libCGXType.A.dylib (599.20.11) <C0B41DDE-0988-3652-B03B-9E5EB0DABAEB> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x110002000 - 0x110293fff com.apple.RawCamera.bundle (5.04 - 736) <0C8A3629-BEAC-34A7-A3A3-B9AF4B3AB4B4> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff61224000 - 0x7fff61257817 dyld (239.4) <2B17750C-ED1B-3060-B64E-21897D08B28B> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 1
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 591
thread_create: 2
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=161.7M resident=86.2M(53%) swapped_out_or_unallocated=75.5M(47%)
Writable regions: Total=1.1G written=10.2M(1%) resident=13.1M(1%) swapped_out=0K(0%) unallocated=1.1G(99%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 452K
CG image 12K
CG raster data 12K
CG shared images 180K
Image IO 16K
JS JIT generated code 8K
JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated)
Kernel Alloc Once 8K
MALLOC 48.4M
MALLOC (admin) 32K
Memory Tag 242 12K
Memory Tag 251 36K
SQLite page cache 640K
STACK GUARD 56.0M
Stack 13.7M
VM_ALLOCATE 16.4M
WebKit Malloc 1232K
__DATA 23.5M
__IMAGE 528K
__LINKEDIT 41.9M
__TEXT 119.9M
__UNICODE 544K
mapped file 49.8M
shared memory 4K
=========== =======
TOTAL 1.4G
TOTAL, minus reserved VM space 373.3MYou installed the "Genieo" rootkit. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the tedious procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the rootkit (as long as you never reinstall it.)
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data. You must know how to restore from a backup even if the system becomes unbootable. If you don't know how to do that, or if you don't have any backups, stop here and ask for guidance.
Step 1
In the Applications folder, there should be an item named "Genieo". Select it and open the Finder Info window. If it shows that the Version is less than 2.0, download and install the current version from the genieo.com website. This may seem paradoxical, since the goal is to remove it, but you'll be saving yourself some trouble as well as the risk of putting the system in an unusable state.
There should be another application in the same folder named "Uninstall Genieo". After updating Genieo, if necessary, launch "Uninstall Genieo" and follow the prompts to remove the "newspaper-style home page." Restart the computer.
This step does not completely inactivate Genieo.
Step 2
Don't take this step unless you completed Step 1, including the restart, without any error messages. If you couldn't complete Step 1, stop here and ask for instructions.
Triple-click anywhere in the line below on this page to select it:
/Library/Frameworks/GenieoExtra.framework
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
Move each of these items to the Trash in the same way:
/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client/u/usr/lib/libgenkit.dylib/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib~/Library/Application Support/com.genieoinnovation.Installer~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. There's no need to restart after each one. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 3
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this software. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Genieo developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. It must be said that this failure of oversight is inexcusable and has seriously compromised the value of Gatekeeper and the Developer ID program. You cannot rely on Gatekeeper alone to protect you from harmful software.
Finally, be forewarned that when Genieo is mentioned on this site, the developer sometimes shows up under the name "Genieo support." If that happens, don't believe anything he says, but feel free to tell him what you think of his scam. -
Safari won't open and wheel (mouse pointer) keeps spinning
Hi guys.
I'm going crazy here as everything I've read and tried doesn't work?
I've deleted cache files, history, plug-ins etc etc and every time I try and launch Safari, I keep getting the spinning wheel/beach ball/mouse pointer and safari doesn't open?
I've received the following long error message and it may as well be in Arabic as I haven't got a clue what it means?
Any techies out there who could shed some light "Error message for dummies' style please?
This is the report error.
Cheers,
Marc
Date/Time:
2014-06-20 15:35:13 +0400
OS Version:
10.7.5 (Build 11G63)
Architecture:
x86_64
Report Version: 9
Command:
Safari
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Version: 6.0.2
(7536.26.17)
Build Version: 2
Project Name:
WebBrowser
Source Version:
7536026017000000
Parent:
launchd [124]
PID: 216
Event: hang
Duration: 1.61s
Steps: 17
(100ms sampling interval)
Pageins: 24
Pageouts: 0
Process:
Safari [216]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Architecture:
x86_64
UID: 501
Thread 0x62e DispatchQueue 1
User stack:
17 ??? (in Safari)
[0x1033dff2c]
17 SafariMain +
166 (in Safari) [0x1035f735a]
17
NSApplicationMain + 867 (in AppKit) [0x7fff8b723eac]
17
-[NSApplication run] + 470 (in AppKit) [0x7fff8b4a79b9]
17
-[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 162 (in
Safari) [0x10343234f]
17
-[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135 (in
AppKit) [0x7fff8b4ab07d]
17
_DPSNextEvent + 1247 (in AppKit) [0x7fff8b4ab9c5]
17
AEProcessAppleEvent + 102 (in HIToolbox) [0x7fff8f178b69]
17
aeProcessAppleEvent + 250 (in AE) [0x7fff8f4bb9f7]
17 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 38 (in AE)
[0x7fff8f4bbb03]
17 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned
char*) + 200 (in AE) [0x7fff8f4bbc25]
17 _NSAppleEventManagerGenericHandler + 105 (in Foundation)
[0x7fff8995a5dc]
17 -[NSAppleEventManager
dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 283 (in Foundation)
[0x7fff8995a74e]
17 __-[NSAppleEventManager
setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 101 (in
Foundation) [0x7fff8995b7c7]
17 -[NSObject
performSelector:withObject:withObject:] + 65 (in CoreFoundation)
[0x7fff84183541]
17
-[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 330
(in AppKit) [0x7fff8b4ae5b9]
17
-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 227 (in AppKit)
[0x7fff8b4ae849]
17
-[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:]
+ 180 (in AppKit) [0x7fff8b4ae9ec]
17
-[NSPersistentUIManager promptToIgnorePersistentState] + 178 (in AppKit)
[0x7fff8b4da234]
17 -[NSApplication
_suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 31 (in
AppKit) [0x7fff8b758782]
17
__-[NSPersistentUIManager promptToIgnorePersistentState]_block_invoke_1 + 798
(in AppKit) [0x7fff8b4da58a]
17 +[NSAlert
alertWithMessageText:defaultButton:alternateButton:otherButton:informativeTextWi thFormat:]
+ 117 (in AppKit) [0x7fff8b74de4d]
17 -[NSAlert init] + 105 (in AppKit) [0x7fff8b7532f0]
17 _NXLoadNib + 190 (in AppKit) [0x7fff8b6f0116]
17 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] +
110 (in AppKit) [0x7fff8b4b2cb4]
17 +[NSBundle bundleForClass:] + 78 (in Foundation) [0x7fff8993ca1e]
17 -[NSRecursiveLock lock] + 25 (in Foundation) [0x7fff89927df9]
17 __psynch_mutexwait + 10 (in libsystem_kernel.dylib) [0x7fff8a13dbf2]
Kernel stack:
17
psynch_mtxcontinue + 0 (in mach_kernel) [0xffffff800059eb20]
Thread 0x633 DispatchQueue 2
User stack:
17
_dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8b036316]
17 kevent + 10
(in libsystem_kernel.dylib) [0x7fff8a13e7e6]
Kernel stack:
17 kqueue_scan +
416 (in mach_kernel) [0xffffff800053b4d0]
Thread 0x636
User stack:
17 thread_start +
13 (in libsystem_c.dylib) [0x7fff8751ab75]
17
_pthread_start + 335 (in libsystem_c.dylib) [0x7fff875178bf]
17
_ZN3WTFL19wtfThreadEntryPointEPv + 15 (in JavaScriptCore) [0x103de638f]
17
WebCore::IconDatabase::iconDatabaseSyncThread() + 500 (in WebCore)
[0x1044a56b4]
17
WebCore::IconDatabase::syncThreadMainLoop() + 107 (in WebCore) [0x1044a7b9b]
17
__psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff8a13dbca]
Kernel stack:
17
psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Thread 0x638
User stack:
17 thread_start +
13 (in libsystem_c.dylib) [0x7fff8751ab75]
17
_pthread_start + 335 (in libsystem_c.dylib) [0x7fff875178bf]
17 thread_fun
+ 24 (in QuartzCore) [0x7fff83401d35]
17
CA::Render::Server::server_thread(void*) + 184 (in QuartzCore) [0x7fff83401df5]
17
mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8a13c67a]
Kernel stack:
17
ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
Thread 0x64a
User stack:
17 thread_start +
13 (in libsystem_c.dylib) [0x7fff8751ab75]
17
_pthread_start + 335 (in libsystem_c.dylib) [0x7fff875178bf]
17
__NSThread__main__ + 1575 (in Foundation) [0x7fff8997c6a2]
17
-[NSThread main] + 68 (in Foundation) [0x7fff8997c72a]
17
+[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335 (in
Foundation) [0x7fff89987fd7]
17
CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff84125486]
17
__CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff84125c74]
17 __CFRunLoopServiceMachPort
+ 188 (in CoreFoundation) [0x7fff8411d50c]
17
mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8a13c67a]
Kernel stack:
17
ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
Thread 0x64d
User stack:
17 thread_start +
13 (in libsystem_c.dylib) [0x7fff8751ab75]
17 ??? (in
Safari) [0xdeadbeef]
17 dlopen +
540 (in dyld) [0x7fff62fe8657]
17
dyld::runInitializers(ImageLoader*) + 97 (in dyld) [0x7fff62fe21b9]
17
ImageLoader::runInitializers(ImageLoader::LinkContext const&,
ImageLoader::InitializerTimingList&) + 59 (in dyld) [0x7fff62fed0b7]
17
ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&,
unsigned int, ImageLoader::InitializerTimingList&) + 237 (in dyld)
[0x7fff62fec2cd]
17
_ZN4dyldL12notifySingleE17dyld_image_statesPK11ImageLoader + 226 (in dyld)
[0x7fff62fe0973]
17
load_images + 233 (in libobjc.A.dylib) [0x7fff8331c36b]
17
call_load_methods + 161 (in libobjc.A.dylib) [0x7fff8331c6ca]
17 +[VSearchLib load] + 92 (in libVSearchLoader.dylib) [0x1097ccbf4]
17 -[NSBundle principalClass] + 41 (in Foundation) [0x7fff8997bd84]
17 -[NSBundle load] + 18 (in Foundation) [0x7fff899843f8]
17 objc_msgSend_vtable3 + 24 (in libobjc.A.dylib) [0x7fff8331e0d8]
Kernel stack:
17 hndl_alltraps +
225 (in mach_kernel) [0xffffff80002da481]
17 user_trap +
711 (in mach_kernel) [0xffffff80002c4017]
17
exception_triage + 149 (in mach_kernel) [0xffffff8000220e15]
17
exception_deliver + 766 (in mach_kernel) [0xffffff8000220c1e]
17
exception_raise_state_identity + 325 (in mach_kernel) [0xffffff8000249c75]
17
mach_msg_rpc_from_kernel_body + 277 (in mach_kernel) [0xffffff80002239d5]
17
ipc_mqueue_receive + 70 (in mach_kernel) [0xffffff8000215886]
17
thread_block_reason + 299 (in mach_kernel) [0xffffff800022f42b]
17
thread_continue + 1661 (in mach_kernel) [0xffffff800022f1ad]
17 machine_switch_context + 361 (in mach_kernel) [0xffffff80002c2939]
Binary Images:
0x1033df000
- 0x1033dffff com.apple.Safari 6.0.2 (7536.26.17)
<712FC0E4-1F7C-3C6F-A65F-8F9EDE304463> /Applications/Safari.app/Contents/MacOS/Safari
0x1033e5000
- 0x103887fff com.apple.Safari.framework 7536 (7536.26.17)
<8C9589AE-EA24-3360-812B-DBAE560FBE7F>
/System/Library/StagedFrameworks/Safari/Safari.framework/Safari
0x103ba8000
- 0x103e42ff7 com.apple.JavaScriptCore 7536 (7536.26.15)
<DE475475-D66E-3BF3-9AA6-422601989CF6>
/System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
0x1044a1000
- 0x105447ff7 com.apple.WebCore 7536 (7536.26.15)
<BB07086A-227A-3817-BFED-4DF34E04CD56> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
0x1097cc000
- 0x1097cdfff libVSearchLoader.dylib ??? (???)
<2DF78468-AB4B-363E-A838-D4CE14679E8B> /System/Library/Frameworks/VSearch.framework/Versions/A/Libraries/libVSearchLoa der.dylib
0x7fff62fdf000
- 0x7fff63013baf dyld ??? (???)
<0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
0x7fff83313000
- 0x7fff833f7e5f libobjc.A.dylib ??? (???)
<871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x7fff833ff000
- 0x7fff8359fff7 com.apple.QuartzCore 1.7 (270.5)
<19E5E0AB-DAA9-3F97-988C-D9A46AFB9C04>
/System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff840ed000
- 0x7fff842c1ff7 com.apple.CoreFoundation 6.7.2 (635.21)
<62A3402E-A4E7-391F-AD20-1EF20236CE1B>
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff874c9000
- 0x7fff875a6fef libsystem_c.dylib ??? (???)
<41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib
0x7fff89922000 - 0x7fff89c3bfff com.apple.Foundation 6.7.2 (833.25)
<22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B>
/System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8a127000
- 0x7fff8a147fff libsystem_kernel.dylib ??? (???)
<66C9F9BD-C7B3-30D4-B1A0-03C8A6392351>
/usr/lib/system/libsystem_kernel.dylib
0x7fff8b034000
- 0x7fff8b042fff libdispatch.dylib ??? (???)
<8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
0x7fff8b4a3000
- 0x7fff8c0a9fff com.apple.AppKit 6.7.5 (1138.51)
<44417D02-6123-3FC3-A119-CE51BB4C3006>
/System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8f168000
- 0x7fff8f494fff com.apple.HIToolbox 1.9 (???)
<CCB32DEA-D0CA-35D1-8019-E599C8007AB6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8f4b8000
- 0x7fff8f4f7fff com.apple.AE 527.7 (527.7)
<B82F7ABC-AC8B-3507-B029-969DD5CA813D>
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.frame work/Versions/A/AE
Process:
AppleSpell [212]
Path:
/System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
Architecture:
x86_64
UID: 501
Thread 0x5fd DispatchQueue 1
User stack:
17 ??? (in
AppleSpell) [0x109383a7c]
17 ??? (in
AppleSpell) [0x109383d2e]
17
-[NSSpellServer run] + 74 (in Foundation) [0x7fff89a7ec76]
17
CFRunLoopRun + 95 (in CoreFoundation) [0x7fff8413519f]
17
CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff84125486]
17
__CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff84125c74]
17
__CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff8411d50c]
17
mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8a13c67a]
Kernel stack:
17
ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
Thread 0x604 DispatchQueue 2
User stack:
17
_dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8b036316]
17 kevent + 10
(in libsystem_kernel.dylib) [0x7fff8a13e7e6]
Kernel stack:
17 kqueue_scan +
416 (in mach_kernel) [0xffffff800053b4d0]
Binary Images:
0x109382000
- 0x10943eff7 com.apple.AppleSpell 1.7.1 (131.1)
<A994D9F1-C4D8-3361-B0F4-112A7BAED8BD> /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
0x7fff840ed000
- 0x7fff842c1ff7 com.apple.CoreFoundation 6.7.2 (635.21)
<62A3402E-A4E7-391F-AD20-1EF20236CE1B>
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff89922000
- 0x7fff89c3bfff com.apple.Foundation 6.7.2 (833.25)
<22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8a127000
- 0x7fff8a147fff libsystem_kernel.dylib ??? (???)
<66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
0x7fff8b034000
- 0x7fff8b042fff libdispatch.dylib ??? (???)
<8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
Process:
autofsd [62]
Path:
/usr/libexec/autofsd
Architecture:
x86_64
UID: 0
Thread 0x233 DispatchQueue 2
User stack:
17
_dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8b036316]
17 kevent + 10
(in libsystem_kernel.dylib) [0x7fff8a13e7e6]
Kernel stack:
17 kqueue_scan +
416 (in mach_kernel) [0xffffff800053b4d0]
Thread 0x234 DispatchQueue 6
User stack:
17
_dispatch_sig_thread + 45 (in libdispatch.dylib) [0x7fff8b038b1c]
17
__sigsuspend_nocancel + 10 (in libsystem_kernel.dylib) [0x7fff8a13e022]
Kernel stack:
17 wakeup + 992
(in mach_kernel) [0xffffff8000555e90]
Binary Images:
0x10dafe000
- 0x10dafffff autofsd ??? (???)
<A02D5E70-1BB1-30ED-A699-375CB0CCE901> /usr/libexec/autofsd
0x7fff8a127000
- 0x7fff8a147fff libsystem_kernel.dylib ??? (???)
<66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
0x7fff8b034000
- 0x7fff8b042fff libdispatch.dylib ??? (???)
<8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
Process: blued
[21]
Path:
/usr/sbin/blued
Architecture:
x86_64
UID: 0
Thread 0x12d DispatchQueue 1
User stack:
17 ??? (in blued)
[0x1033889a4]
17 ??? (in
blued) [0x1033bf4bf]
17
-[NSRunLoop(NSRunLoop) run] + 62 (in Foundation) [0x7fff8992de67]
17 -[NSRunLoop(NSRunLoop) runMode:beforeDate:]
+ 267 (in Foundation) [0x7fff8992df7b]
17
CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff84125486]
17
__CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff84125c74]
17 __CFRunLoopServiceMachPort + 188 (in
CoreFoundation) [0x7fff8411d50c]
17
mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8a13c67a]
Kernel stack:
17
ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
Thread 0x138 DispatchQueue 2
User stack:
17
_dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8b036316]
17 kevent + 10
(in libsystem_kernel.dylib) [0x7fff8a13e7e6]
Kernel stack:
17 kqueue_scan +
416 (in mach_kernel) [0xffffff800053b4d0]
Thread 0x1a5
User stack:
17 thread_start +
13 (in libsystem_c.dylib) [0x7fff8751ab75]
17
_pthread_start + 335 (in libsystem_c.dylib) [0x7fff875178bf]
17 __select +
10 (in libsystem_kernel.dylib) [0x7fff8a13ddf2]
Kernel stack:
17 wakeup + 992
(in mach_kernel) [0xffffff8000555e90]
Binary Images:
0x103387000
- 0x103440fff blued ??? (???)
<FE392F89-6D67-3015-A6AD-BA96C1FB5EFF> /usr/sbin/blued
0x7fff840ed000
- 0x7fff842c1ff7 com.apple.CoreFoundation 6.7.2 (635.21)
<62A3402E-A4E7-391F-AD20-1EF20236CE1B>
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff874c9000
- 0x7fff875a6fef libsystem_c.dylib ??? (???)
<41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib
0x7fff89922000
- 0x7fff89c3bfff com.apple.Foundation 6.7.2 (833.25)
<22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8a127000
- 0x7fff8a147fff libsystem_kernel.dylib ??? (???)
<66C9F9BD-C7B3-30D4-B1A0-03C8A6392351>
/usr/lib/system/libsystem_kernel.dylib
0x7fff8b034000
- 0x7fff8b042fff libdispatch.dylib ??? (???)
<8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
Process: Canon
CMFP BackGrounder [164]
Path:
/Library/Printers/Canon/CUPSCMFP/BackGrounder/Canon CMFP
BackGrounder.app/Contents/MacOS/Canon CMFP BackGrounder
Architecture: i386
UID: 501
Process: Canon
PS2 BackGrounder [163]
Path:
/Library/Printers/Canon/CUPSPS2/BackGrounder/Canon PS2
BackGrounder.app/Contents/MacOS/Canon PS2 BackGrounder
Architecture: i386
UID: 501
Process:
com.apple.dock.extra [184]
Path: /System/Library/CoreServices/Dock.app/Contents/XPCServices/com.apple.dock.extra .xpc/Contents/MacOS/com.apple.dock.extra
Architecture:
x86_64
UID: 501
Thread 0x4da DispatchQueue 1
User stack:
17 ??? (in
com.apple.dock.extra) [0x1003df474]
17
xpc_service_main + 448 (in XPCService) [0x7fff8a46c5ed]
17
NSApplicationMain + 867 (in AppKit) [0x7fff8b723eac]
17
-[NSApplication run] + 470 (in AppKit) [0x7fff8b4a79b9]
17
-[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135 (in
AppKit) [0x7fff8b4ab07d]
17
_DPSNextEvent + 659 (in AppKit) [0x7fff8b4ab779]
17
BlockUntilNextEventMatchingListInMode + 62 (in HIToolbox) [0x7fff8f1713fa]
17
ReceiveNextEventCommon + 355 (in HIToolbox) [0x7fff8f17156d]
17
RunCurrentEventLoopInMode + 277 (in HIToolbox) [0x7fff8f16a2bf]
17 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff84125486]
17 __CFRunLoopRun + 1204 (in CoreFoundation)
[0x7fff84125c74]
17 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff8411d50c]
17 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8a13c67a]
Kernel stack:
17
ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
Thread 0x4e4 DispatchQueue 2
User stack:
17
_dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8b036316]
17 kevent + 10
(in libsystem_kernel.dylib) [0x7fff8a13e7e6]
Kernel stack:
17 kqueue_scan +
416 (in mach_kernel) [0xffffff800053b4d0]
Binary Images:
0x1003de000
- 0x1003e2ff7 com.apple.dock.extra 1.0 (1)
<13C8211B-0B1D-302A-8EF9-740BA3BD69C0>
/System/Library/CoreServices/Dock.app/Contents/XPCServices/com.apple.dock.extra. xpc/Contents/MacOS/com.apple.dock.extra
0x7fff840ed000
- 0x7fff842c1ff7 com.apple.CoreFoundation 6.7.2 (635.21)
<62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8a127000
- 0x7fff8a147fff libsystem_kernel.dylib ??? (???)
<66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
0x7fff8a46a000
- 0x7fff8a471ff7 com.apple.XPCService 1.3 (1)
<68C4DBC9-18C3-3053-96D5-1858B905EAE0>
/System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x7fff8b034000
- 0x7fff8b042fff libdispatch.dylib ??? (???)
<8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
0x7fff8b4a3000
- 0x7fff8c0a9fff com.apple.AppKit 6.7.5 (1138.51)
<44417D02-6123-3FC3-A119-CE51BB4C3006> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8f168000
- 0x7fff8f494fff com.apple.HIToolbox 1.9 (???)
<CCB32DEA-D0CA-35D1-8019-E599C8007AB6>
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fram ework/Versions/A/HIToolboxYou installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
Something was hidden in a download and now these double green underlined hyperlinks show up everywhere, and pop ups too whenever I click on ANYTHING. I can't figure out how to find it and get rid of it.
You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised the value of Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
Creating a site for mobile devices
Good morning,
I have a number of questions relating to the creation of a
site for mobile devices. My client has given me the assignment to
re-design his current website, and to also create a sub-site
suitable for mobiles. I have spent a number of hours looking around
on the Internet and trying to gain a better understanding of these
issues. Still, a number of questions remain. if you can give me any
additional understanding, that would be great.
Question 1:
Is my understanding correct: I basically need to create two
sites, one for the wide-screen browser, and one for the mobile
browser? I can direct visitors to the mobile site using a CSS or
javascript link - if their browser identifies them as a mobile
browser?
Question 2
Mobile devices come in all sorts of shapes and sizes and
versions. PDA\s and iPhone's have different screensizes and
resolutions that smart--phones, which in turn are different again
from older and simpler phones. Should I design a site for a number
of different types of phones? That would a huge amount of work...
Question 3
I also own Device Central, an App which I should think is
very useful in this situation. But I fail to understand it! OK, so
I can see what my photo or website or flash file looks like on my
Nokia N73 - but I am not designing specifically for that phone. I
also want my design to look good on all the other phones! My client
needs a website that is not tailored to one phone, but to all
phones.
Question 4
And why does Device Central not have profiles for the iPhone?
I would think it is popular enough to warrant its own profile... (I
post this from the Netherlands, where the iPhone is not carried
yet, and so I have only ever held one in my hand). Is this because
the iphone can see regular sites just fine?
Question 5
How does Dreamweaver help me build a mobile site?
Question 6
My client wants to show video on his website. In fact, that's
what this website is all about: showing sports-videos from high
profile sporting events. Which video-formats are most suitable?
Question 7
Do all mobile phones support flash? Or only a few? Or none?
It seems to me that a flash website would allow for more creativity
in the design.
Thanks for any help you can give. Any resources you could
point me to are also very welcome...
Sincerely,
Rogier Bos
Rotterdam, The NetherlandsMacnimation wrote:
> Hi,
>
> I'm experimenting with creating a small site off a
standard site, for mobile
> phone/devices.
>
> Basically, I want to load a basic list page, which has
links to pages that
> will display and run flash movies.
>
> The flash movies, in FLV format are already at 640 x 480
which run fine in the
> main site.
>
> Is it simply to resize the movies to fit the mobile
content size , or will
> they "auto" resize?
>
> Do I have to chnage the webserver configuration in
anyway, its a standard IIS
> site at the moment, but MySQL with apache is also an
option.
>
> Would standard html do or would the pages have to be
done using xhtml or wml?
>
> I would like if possible to get this infomration first
before starting it, so
> I can possibly reduce delays.
>
> Any help or pointers to tutorials would be grateful
>
I'd like to check out the PDA scene some day soon, too. In
the meantime,
there's a recent discussion of this topic here:
http://www.sitepoint.com/forums/showthread.php?p=3288343#post3288343
www.geobop.org - Family Websites
www.invisible-republic.org - Adult political websites (Mature
adults only) -
Pop-ups and new tabs opening when I try to browse
Hello
I'm having trouble with pop-ups and new tabs for 'Mackeeper' among others, launching themselves in Safari on my MacBook Air. This has only just started after having the laptop for 3 months.
Operating system: OS X 10.9.4 (13E28)
Speed: 1.4 GHz Intel Core i5
Storage capacity: 4 GB 1600 MHz DDR3
I have tried troubleshooting by looking in 'Extensions' but there's nothing to remove. I've also tried Forum Member Linc Davis' advice, but unfortunately that's not working either.
I've tried all of the suggestions below, but nothing's working. It is driving me bonkers, so if anyone can help I would be most grateful.
Thank you
Jess
Linc DavisJul 10, 2014 8:22 AM Re: ANNOYING MACKEEPER TABS AND POPUP ADS
Re: ANNOYING MACKEEPER TABS AND POPUP ADSin response to chickashnaz
You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.Click here and follow the instructions, or if there’s a type of adware not covered by them on the computer, these ones. If you're willing to use a tool to remove it(you don't need to, but may find it easier), you can instead run Adware Medic; this link is a direct download.
(122872)
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