Recent Fingerprint Reader update conflicts with Password Manager

Hi,
After udating my Fingerprint Reader software to the most recent 64-bit 5.9.6.7084 version, my Password Manager (ver 3.20.0333.00) can no longer find the device. Am I the only one having this problem?
Solved!
Go to Solution.

You are using the older Password Manager that's bundled with Client Security Solution. And you need to update it to use the latest fingerprint software.
http://support.lenovo.com/en_VN/detail.page?LegacyDocID=MIGR-73696
If you don't need the complexity of Client Security Solution, then another option is to start using the new stand-alone Password Manager 4.0
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS024984

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Finger print reader will not work with password manager

i have the finger print reader working fine to log into windows but when i select advanced options for a password protected site in password manager,and custom security level ,when i click on protect with finger print,it says i have not enrolled any finger prints with client security solution,when i check the fingerprint tab in client security solution it shows my fingerprints what i have stored,why is this conflict happening?when i check my web email i want to be able to swipe my finger and log in not keep typing my password in,anybody know how to sort this??

Hi,
I have the same problem, help me please.
I have the 3000 N200 notebook, when I use the finger print to log on using the windows vista logon it work fine, but if I try to use it with ThinkVantage technology (such password manager) it told me that the device is not installed.
(Sorry for my english.)

Fingerprint Reader access to KeePass (from a Thinkpad with Password Manager)

The goal: secure, convenient, automated login to password-protected sites
KeyPass is a great open-source program for secure creation, storage and use of login passwords and other information. With a plugin called KeeForm, it allows very convenient automatic login to password-protected sites by clicking on a KeePass entry. To preclude unintended access to all of your secure information, it is wise to close Keepass after each use, or set Keepass to lock when minimized. But this is less convenient, because a long secure master password then has to be entered before each use of Keepass.
Using a fingerprint reader to enter Keepass can be a big time saver while retaining security. Capacitive swipe fingerprint readers can be very secure, provided they operate through equally secure software. They are available as USB units, or integrated into some keyboards and notebook computers, for example some Lenovo ThinkPads.
Unfortunately, set-up can be a challenge and there may be disadvantages even after the best workable interface between KeePass and a particular biometric system. This example uses the integrated fingerprint reader and software on a Lenovo ThinkPad X61.
The problem: getting secure fingerprint software to use KeePass
ThinkPads can use Lenovo fingerprint software alone for start-up into Windows, but they need additional layers of software (Client Security Solution - CSS, and Password Manager - PM) to work with other programs including KeePass. PM uses CSS security functions.
Cautions about Lenovo CSS:
1. Some organisations advise against CSS because of problems including clashes with antivirus programs. See http://www.ncsu.edu/antivirus/lenovo/ and
http://prowiki.isc.upenn.edu/wiki/ThinkVantage_Software_Under_Windows_Vista
These bugs may have been fixed over time - but install at your own risk!
2. CSS and PM introduce their own system overheads which may slow some operations.
3. Once tried, CSS may not simply be inactivated while restoring basic fingerprint start-up into Windows. The X61 at least insists that CSS be reactivated for any fingerprint function. If you try a Windows system restore to a time before CSS was first activated, you may experience the ‘blue screen of death'. The security chip evidently regards your desire for a past configuration as a security breach. With luck you may ‘live again' if you can log into Windows in Safe Mode to undo the attempted system restore. After that, I reactivated CSS. I was not game to try uninstall after inactivation of CSS - but see the ncsu link above.
Having decided to accept the ‘risks' of activating CSS and PM, you may want to try PM for all password management. For me it would not recognise some internet logins, could not complete auto-submission in others, and did not allow the manual adjustments that make KeePass so versatile. Unfortunately PM help is very limited. There is no current user manual (old manuals up to v1.4 available on the web do not match the properties of the current v3 of the software). KeePass (or the KeeForm plugin) also struggles with some sites, but it works much better overall. Help on KeeForm plugin syntax is limited, but otherwise KeePass help is great.
So we really want the fingerprint reader (via PM) to work for KeePass master password entry.
This is not so simple for five interacting reasons:
(i) It is tricky to register KeePass in PM;
(ii) PM then gets confused by ‘hidden' entry of a master password during fingerprint login to KeePass, and repeatedly tries to save ****** as a changed master password;
(iii) PM also tries to automatically register each entry opened for editing within KeePass;
(iv) PM tries to automatically register other logins even if they are managed through KeePass.
(v) Your KeePass records are now only as secure as your PM login (which is likely to be your Windows login).
The solutions: or workarounds at least
The best workarounds I could develop for these five issues were:
(i) To register KeePass in PM, first ensure that PM is running (icon in the system tray). Then launch KeePass, click the login window box for unobscured password display (three blue dots turn black), enter the master password and click OK to start KeePass as usual.
If PM does not offer to save an entry for KeePass by this stage, try ‘plan B'. Open a window to edit an entry in KeePass, then click Cancel. PM seems to recognise this more readily as a login window and may offer to create an entry. Accept the offer, and name the entry KeePass. Then open PM to edit the saved entry. You will have to edit several fields to achieve an effective PM entry for KeePass:
The title field must be "Open database - database.kdb", to match the title of the KeePass login window.
The file name field should show the full path to KeePass.exe (something like C:\Program Files\KeePass\PeePass.exe depending on your installation).
The login and password data field is accessed by double clicking the entry. It will need to show only your KeePass master password (in the unobscured text view). In login and password data, delete each line of unwanted text until you get to the final password line (shown as *****), and edit this line to provide your master password.
In the Advanced tab, select auto-fill and auto-submit and the desired security level [see (v) below]. Then select OK to get to the PM front window, and File - Save Changes, then Exit.
Now when you close and re-launch KeePass, PM should automatically intervene (requesting a fingerprint to complete the KeePass login if you selected that security level. Select ‘No' when PM asks to change the password [see (ii) below].
If you had no luck, try ‘plan C'. Close KeePass completely, then launch it again to open the login window. Then right-click the PM icon in the system tray, open the ‘Type and Transfer Tool', click the box for unobscured password display, type in the KeePass master password, drag the cross-hairs to the password field in the waiting KeePass login window, and release the password there. Click OK to start KeePass as usual, then click OK to close the PM transfer window. If there is still no KeePass entry in PM, check that KeePass has not been included in the PM excluded programs list. If this sequence does not work, reboot and check again. Failing all else, any entry that PM succeeds in making from any login page can be edited to an effective KeePass entry by editing fields as described above for ‘plan B'.
PM (v3.00) can be coy to associate initially, but it will accept KeePass (v1.14) as a password-managed program, and thereafter it reliably succeeds to auto-submit the KeePass login after some help described in (ii) below.
(ii) Having sent the correct master password to the KeePass login window, PM becomes confused by the ‘hidden' text now in the password field, and offers to change its record of your KeyPass master password to ******. You can manually select ‘No' in the PM changed-password dialogue box that appears every time you use PM / fingerprint for KeePass login. But Beware: if you ever accidentally select ‘Yes' (the default) your KeePass master password record in PM will be changed to ******. This can be edited to provide the correct password again, but it is more than a minor pain in the AR5E. Unless you know (or have a backup of) your KeePass master password you just lost access to your KeePass database!
To avoid this big nuisance and risk, you can set up to restart KeePass for each use from a desktop shortcut (instead of minimising it to the system tray) and have the shortcut run a batch file with vbs scripts that send the ‘No' message to PM automatically.
Here is an example batch file, with corresponding vbs scripts. You can make all these files using Notepad and save the files with the names indicated, into the KeePass program directory (C:\Program Files\KeePass in this example).
KeePass.bat (This launches KeePass and tells PM v3 not to change the password. Caution: If Lenovo changed PM program design in future, the effect could change; the batch file might send {TAB}{ENTER} keystrokes to another open window on your computer):
C:
cd\
cd "C:\Program Files\KeePass"
start " " "C:\Program Files\KeePass\KeePass.exe" "C:\Program Files\KeePass\Database.kdb"
start /w Sleep.vbs 1
start /w AppActivate.vbs
start /w SendKeys.vbs
Sleep.vbs (provides a short delay to open the ThinkVantage dialogue window, otherwise the following scripts fail because they are sent too soon):
Wscript.Sleep Wscript.Arguments(0) * 1000
AppActivate.vbs (puts focus on the ThinkVantage Password change dialogue window so that Tab and Enter commands are not sent elsewhere with undesired effects):
CreateObject("WScript.Shell").AppActivate "ThinkVantage Password Manager"
SendKeys.vbs (sends a ‘No' response to the PM request to change its KeePass entry):
CreateObject("WScript.Shell").SendKeys "{TAB}{ENTER}"
Please substitute ) where you see smileywink: in the vbs scripts above - I can't get this forum window to stop automatically translating the " ) sequence of text (without a space) as an emoticon.
This batch file approach should work with additional startup switches for KeePass, for example the /backup.path: switch used by ‘another backup' plugin (or you can use the db_backup plugin that works from the KeePass.ini file). Quotes are needed around any entry with spaces. But some things that ‘should work' such as just writing "KeePass.exe" instead of the full path in line 4 of the batch file do not give the same outcome for me. This may be an effect on timing of the switch of focus between windows - so if you strike a problem it may be worth experimenting with the delay time set through the sleep script.
If you set KeePass to lock when minimised, you will have to deal manually with the PM changed-password dialogue every time you re-access KeePass. So it is simpler to close rather than minimise KeePass after each use and restart it when needed, via the batch file.
(iii) You have to tell PM ‘No' whenever it offers to save an entry that is edited in KeePass. This is less of a nuisance, because entries rarely need to be edited once set up in Keepass. There is no way to turn off this requirement. If you select ‘Never' it will prevent use of PM and therefore fingerprint entry to start KeePass (not just the edit window).
(iv) Turn off internet login within PM. This will leave all internet logins to KeePass. Unfortunately you can not set PM to only allow a single program login (KeePass), but you can set it to exclude specific programs, so do that for other programs that you access via KeePass.
(v) Finally, set PM security within CSS so that a fingerprint (or a password if the fingerprint reader fails) is needed every time PM is launched (not just once per boot). Similarly, set KeePass security this way within PM. Otherwise (if you set the requirement to once per boot) your passwords are open to inspection while you are away from your booted computer.
Caution: How secure is your Windows login password? Most likely this is also your PM login password, so it now allows access to your KeePass database! Make sure that it is a unique, secure and preferably memorable password.
How close are we now to the desired combination of security and convenience?
Click on the KeePass shortcut to the batch file given above, swipe the fingerprint, wait while CSS works, then click on the relevant Keepass entry to access any password-protected site or application in your Keypass list - great convenience.
Security is very strong - both KeePass and PM are extremely secure unless you use a weak or insecure master password or select less secure settings.
Starting (or opening a locked instance of) KeePass without the batch file given above requires a couple of extra carefully-placed clicks in the process to tell PM not to mess up its entry for KeePass, then to complete KeePass startup. This is less convenient, and a mistake could prevent future database access - so the batch file method is recommended.
A final caution (while enjoying secure & convenient logins):
Beware - fingerprint access is so convenient that you may forget your master passwords! Eventually they will be needed! You may click the wrong button in PM, suffer a faulty fingerprint reader or change computers! Then you must recall your master passwords before you can access your password file (and possibly your computer). This could be devastating: loss of all secure password information in KeePass and PM (and possibly loss of all information on a protected computer drive, not to mention need to pay for a computer motherboard and HDD replacement). So:
1. Choose very secure but ‘unforgettable' master passwords for KeePass and computer (PM) access.
2. Always set up a secure master password as an alternative to biometric authentication (in case of a faulty fingerprint reader).
3. Keep your password database backups, and your separate master password backups, in another secure (preferably encrypted) but accessible location!
Program versions tested:
KeePass v1.14 (v2 betas not tested) with KeeForm v2 and DB_Backup v1.14
Lenovo CSS v8.20 with PM v3.00
The solutions were tested in November 2008 on a Thinkpad X61 running Windows Vista Business. The tricks to interface with KeePass can vary between fingerprint programs (search the KeePass forum).
Message Edited by r_g_b on 11-03-2008 07:01 PM
Message Edited by r_g_b on 11-04-2008 12:00 AM

I'm reviving quite an old topic here, but I have been unable to find any other good information on this. I currently use the latest version of Keepass v2.23 and have Lenovo Passoword Manager v4.3 installed on my new W530 laptop. I can't get PM to recognize any passowords at all, in web browsers or in windows application.
In PM the only thing I can do is create folders and secure notes. My fingerprint software works great for automated logins to windows. Does anyone have any experience with using the fingerprint reader with a windows application like Keepass?
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PM requests for individual support are not answered. If a post solves your issue, please mark it so.
X1C3 Helix X220 X301 X200T T61p T60p Y3P • T520 T420 T510 T400 R400 T61 Y2P Y13
I am not a Lenovo employee.

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TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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