Recent hang while syncing notes?

I'm using iTunes 11.4.0.18 on Windows 7 and Office 2013. I've been successfully syncing both contacts and notes between my iPhone 5 with Outlook for quite a long time, including after updating to both the latest iTunes and my iPhone 5 to iOS 8.0.
Recently (within the last two weeks - unfortunately I don't remember the exact day) the "syncing notes" step is hanging indefinitely. I've let it run for over 30 minutes, whereas normally it finishes in less than 5 seconds, and it doesn't finish. I have to cancel the sync. So it never gets to the part where it syncs apps.
I did a full backup / clear / restore, and the problem persists.
Is anyone seeing a similar recent change in behavior like this, or have any ideas of anything else to try?

As I got this issue resolved, let me post an update that might be helpful.
I recently upgraded to the iPhone 6 Plus. I had similar sync issues while trying to restore from my iPhone 5 backup. I contacted Apple support. Since I have a new phone, they were actually quite helpful.
I believe the key is to follow the steps here:
Use iTunes to restore your iOS device to factory settings - Apple Support
The difference between this and what I already tried is that I didn't use the "Restore iPhone..." button in iTunes last time I restored. I just plugged in the freshly-wiped iPhone 5 and told it to restore from it's backup when prompted. When you use that button, it re-downloads the whole 1-2 GB iOS software update for your device and applies it "more cleanly". After doing that, I was able to restore it from my backup and sync began working. Of course, this was with the iPhone 6 Plus at this point, but I'm optimistic for others' benefit that this procedure would work for an existing phone as well.

Similar Messages

Itunes hang while syncing

Hi,
Whenever I tried to sync my IPAD 2 with my PC (running windows XP) using itunes 11.0.0.163 it always freezes at "preparing to sync (step 2 of 5). Any idea why this happens and is there any solution?
Any help is appreciated

would hang often while syncing.
Your a/v software and firewall may be preventing the sync process.
iTunes for Windows: Troubleshooting security software issues
Could me your PC, not just iTunes...
iTunes for Windows: Troubleshooting security software issues

I replaced the hard drive on my Mac, and when I sync my iPhone, only the recent photos will sync, not all of my photos. How can I get my old photos to sync in iPhoto?

I have just downloaded the latest version of Lion, and I have iCloud.

Photo sync is 1 way. You can purchase 3rd party software to extract the photos, but be warned, the photos stored on the phone are NOT full resolution. They are reduced in resolution and optimized for the screen on the phone.
Did you have a Time Machine backup? You can restore them from there.
The iPhone is NOT intended to be a backup device.

Solution: iTunes 10.6.0.40 on Windows 7 hangs while syncing

I was trying to Sync Audiobooks to my iPod nano (6th gen) but iTunes 10.6.0.40 (on Win 7 Home Premium 64-bit SP 1) just stopped being responsive after pressing Apply and it showing "preparing to sync" in the status window. The nano went into sync mode for about 5 seconds but then returned to Connected state. iTunes.exe *32 was running at 100% (on one CPU) and did not even appear to begin the sync. [This state was also entered as soon as I set the "Manually manage music and videos" on the Device's Summary page.]
After (wasting) many hours of trying the standard support instructions to uninstall everything from Apple Inc. - iTunes, then Apple Software Update, then Bonjour, then Apple Mobile Device Support, then Apple Application Support - then download (another) copy of iTunes64Setup.exe, then install iTunes - the answer came ...
A very pleasant, helpful support rep (for case 298676734) thought to try the DOS command "netsh winsock reset" as suggested by wiclee in https://discussions.apple.com/thread/3559328 and sodaboy581 in https://discussions.apple.com/message/16361402#16361402. More explanation of this fix can be found at What does "netsh winsock reset" do? and Repair/Reset Winsock settings.
I suggest you try this first!! Hopefully this discussion has enough fo the right tags to help others find this fix!

More explanation of this fix can be found at What does "netsh winsock reset" do? and Repair/Reset Winsock settings.
Also see:
Apple software on Windows: May see performance issues and blank iTunes Store
(The Winsock key reset has the effect of clearing away the LSP in the cases where it's a conflict with a LSP in play, rather than corruption of the key.)

IPhone hangs while syncing, iPhoto can't detect iPhone

Hello,
I am a first time poster (be gentle
My iPhone has worked perfectly since August. Last week i plug in to sync. It appears in the sidebar of iTunes. I press sync. Starts with "backing up iPhone" dialogue then progress bar in iTunes stops. Same time iphone lets out a tone. Spinning wheel starts on screen of iPhone. Another tone. The freezes.
If I disconnect from USB cable, the screen goes blank, then Apple symbol comes up. After a few minutes I am back to normal operation.
Additional info:
This also occurs if I just plug into a USB cable connected to another Mac to charge battery (rather than sync).
Also, I have iPhoto set as default app for pics and movies on iPhone. iPhoto does not recognize the iPhone when I plug it in via USB.
I would be keen to:
a) know if anybody else is having this problem.
b) get any suggestions as to what might be going on inside my iPhone to make it behave like this.
c) get any suggestions as to what steps I should take to fix this.
Any help much appreciated in advance,
ned
Sydney
Australia

AMAZING !!!!!
Thank you Wjosten. Thank you, thank you.
I have been to a Genius Bar with this....their suggestion, full reformat, reset, start again.
Never had such a quick response that works, and something so simple. Truly amazing and you are a real life saver.
Can you give details on why exactly photos downloaded from Safari would create this effect?
Mine are all gone now and I will avoid that practice until I know more
Again, many thanks. Very much appreciated!
Ned

ITunes 12.0.1 now just "hangs" and does not complete the sync with my iPhone (iOS 6.1.6).

Hello all,
I've seen similar posts earlier in Apple discussions, but I haven't come across a definitive answer yet…So, let me ask again:
Up until 6-7 hours ago, iTunes 12.0.1 was working perfectly well including syncing with my iPhone (I use an oldie but a goodie and it suits my purposes, iOS 6.1.6, 3GS). Specifically iTunes now "hangs" and will not complete the syncing process with my iPhone. It get to "2 of 6" in the backing up process, and then the spinning beach ball appears. I keep my iTunes library on a separate external HD (USB).
Even if I only want to launch iTunes 12 to use it (and NOT sync), the application freezes.
In similar posted questions, "Linc Davis" has asked that the user run a diagnostic using the Terminal utility. I have done this, and I paste the results below.
Any help with this is appreciated!
System Version: OS X 10.8.5 (12F45)
Kernel Version: Darwin 12.5.0
Boot Mode: Normal
Model: MacBookPro6,2
USB
   USB Optical Mouse (KYE Systems Corp.)
System diagnostics
   2014-11-06 iTunes hang
   2014-11-06 iTunes hang
   2014-11-06 iTunes hang
   2014-11-06 iTunes hang
   2014-11-06 iTunes hang
   2014-11-06 iTunes hang
   2014-11-06 iTunes hang
   2014-11-06 iTunes hang
   2014-11-06 iTunes hang
   2014-11-06 iTunes spin
User diagnostics
   2014-10-26 DiskAid crash
   2014-11-03 CalendarAgent crash
Kernel messages
   Nov 4 00:58:33   wl0: Roamed or switched channel, reason #2, bssid 4a:xx:xx:xx:xx:70 (note: I blocked these numbers out)
   Nov 4 09:11:52   SIOCPROTODETACH_IN6: utun0 error=6
   Nov 4 09:26:03   wl0: Roamed or switched channel, reason #8, bssid 4a:xx:xx:xx:xx:70
   --- last message repeated 5 times ---
   Nov 5 00:53:48   IOAudioStream[0xffffff8020a0b200]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,464)->(2,668).
   Nov 5 00:58:25   IOAudioStream[0xffffff8020a0b200]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,444)->(2,644).
   Nov 5 02:48:38   IOAudioStream[0xffffff8020a0b200]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,440)->(2,640).
   Nov 5 02:48:38   wl0: Roamed or switched channel, reason #8, bssid 4a:xx:xx:xx:xx:70
   --- last message repeated 1 time ---
   Nov 5 02:51:16   IOAudioStream[0xffffff8020a0b200]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,420)->(2,620).
   Nov 5 08:10:45   SIOCPROTODETACH_IN6: utun0 error=6
   Nov 5 08:26:07   wl0: Roamed or switched channel, reason #8, bssid 4a:xx:xx:xx:xx:70
   Nov 5 10:09:50   smb_ntstatus_error_to_errno: Couldn't map ntstatus (0xc0020050) to errno returning EIO
   Nov 5 12:43:34   SIOCPROTODETACH_IN6: utun1 error=6
   Nov 5 12:46:11   wl0: Roamed or switched channel, reason #8, bssid 4a:xx:xx:xx:xx:70
   Nov 5 16:55:00   SIOCPROTODETACH_IN6: utun1 error=6
   Nov 5 21:51:41   IOAudioStream[0xffffff8010256400]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,418)->(2,618).
   Nov 5 21:52:04   IOAudioStream[0xffffff8010256400]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,658)->(2,858).
   Nov 5 21:53:44   IOAudioStream[0xffffff801567f000]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,478)->(2,678).
   Nov 5 21:54:28   IOAudioStream[0xffffff801567f000]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,458)->(2,658).
   Nov 5 22:00:05   SIOCPROTODETACH_IN6: utun1 error=6
   Nov 5 22:08:48   IOAudioStream[0xffffff80180a4200]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,40c)->(2,60c).
   Nov 5 22:31:57   SIOCPROTODETACH_IN6: utun1 error=6
   Nov 5 23:01:19   wl0: Roamed or switched channel, reason #8, bssid 4a:xx:xx:xx:xx:70
   Nov 6 00:01:42   SIOCPROTODETACH_IN6: utun0 error=6
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Elapsed time (s): 75

Dear Linc,
Thanks, once again, for repeating yourself by sending me the message above (a message you have sent to MANY users with this problem)!
However, you give me this great opportunity to say two things: 1) YAHOO! I fixed the problem, and 2) I want to share how I did so because I hope it helps others.
With the help of reading info at this website http://osxdaily.com/2011/09/22/fix-the-itunes-library-itl-cannot-be-read-version -error-when-downgrading-itunes/, I followed this procedure:
1) I deleted the iTunes 12.0.1 app from my computer
2) In addition, in reading related details at the website above (i.e., by clicking on links on the page AND scrolling to the very bottom to view links to related articles), in my iTunes library folder, I changed MY CURRENT "iTunes Library.itl" to "iTunes Library.old", as the website advises. The current .itl file was the one being used by the iTunes app I had just deleted from my computer.
3) I went to the "Previous iTunes Libraries" folder and dragged a copy of the second-most recent .itl file to my desktop (for me, this file was "iTunes Library 2014-07-23.itl").
4) I re-named it to "iTunes Library.itl"
5) I then dragged a copy of the file in step #4 to my iTunes folder (the folder in which you now also have the "iTunes Library.old" file).
6) I closed all remaining apps on my computer that were opened and I restarted it.
7) Now, you don't have any iTunes app on your computer, so I downloaded a .dmg of iTunes 12.0.1.26 and installed the app (for example, you can download from here: http://www.macupdate.com/app/mac/5661/apple-itunes.
8) Once installed, I opened iTunes and immediately I got the dialogue box, "updating iTunes library" -- THIS TOOK FOREVER AS I HAVE CLOSE TO 1,000 SONGS + OTHER ITEMS IN MY LIBRARY!
9) I patiently waited until the library update completed, but it DID COMPLETE.
10) Viola! iTunes 12 is not "hanging" (or freezing) any longer. I can navigate around the application.
CAVEATS:
1) Before I first deleted "the corrupted" iTunes 12, I was able to open the Preferences panel, go to "Devices", and check the box that stops the app from syncing with my iPhone. This setting seemed to carry over; thus, I have not tried to sync yet…WISH ME LUCK!
2) After going through steps 1-10 above, I didn't immediately have Internet Radio available in the application (i.e., I didn't see it), but it is now showing up and it works! I just had to wait for a few minutes...
3) I also use iTunes Match, but I haven't turned it on yet in the newly installed app. On the iTunes Match page, it says, "Add this computer" or "No thanks". So, the app is behaving as if I'm just beginning to use iTunes Match for the first time. Later, I will click on "Add this computer", and I hope it goes smoothly!
4) This isn't a caveat, but I think I should say: my iTunes library is on an external USB HD (I have to say THANK GOD for that). Obviously, this has implications for doing steps 2 to 5 above. The newly installed iTunes 12 app had no trouble in finding where my library is (I had it set up this way back when I was using iTunes 10).
5) One last piece of advice: Make sure that when you plug your iPhone into any other computer only to re-charge but the iTunes app on that computer wants to sync with your phone, you DON'T let it sync. First, you should go to Preferences in the iTunes app and click on "Devices". Then check the box that says, "Prevent iPods, iPhones,…….from syncing automatically." After that, you would be able to plug in your iPhone to another computer to re-charge it.
FINALLY: I THANK EVERYONE WHO WAS WILLING TO SUGGEST SOLUTIONS TO ME REGARDING THIS PROBLEM! I see that MANY users are having this difficulty, so I thought it would be fair for me to share how I resolved the issue -- my iTunes is running fine now...

HT2480 whenever i connect my iphone to pc while syncing mail in itunes a pop up" the connection is not available.outlook must be online or connected to complete this action" please suggest me to solve this or bisable.

whenever i connect my iphone to pc while syncing mail in itunes a pop up" the connection is not available.outlook must be online or connected to complete this action" please suggest me to solve this or bisable.

Cached exchange mode was already marked so that was not the issue.
I have done all the usual of creating a new profile, reinstalling Outlook etc but nothing seemed to work. I also tried going back to Outlook 2007 and reinstalling Windows but same problem.
However, I am not sure if it is connected but I was useing the option in MS Live Sync to synchronise Office settings which I turned off recently and now no longer have the issue. Unfortunately I cannot remember when in the process I did this so cannot be
sure it was responsible - anyone else found this?

HT203180 I have bought several tv seasons from the itunes store. Recently some episodes will not sync with my ipad. The error message is that the file "could not be read or written". Previous episodes of the same series synced successfully.

I have bought several tv seasons from the itunes store. Recently some episodes will not sync with my ipad. The error message is that the file "could not be read or written". Previous episodes of the same series synced successfully. Also while watching the same episode on my laptop (Mac Book Pro) it freezes.

I had this same message appear today when i was putting new music on my ipod touch 4th gen. The only difference is that I wasnt using an external drive. I was using the one on my computer. This is the first time i have had this problem

ITunes is not consistent while syncing songs and tones with iPhone 6

Hi
I had iPhone 4 but 2 years ago, I had severe problems while syncing songs to my iPhone. The iTunes would miss some songs while syncing. In next sync, some songs were added but some other ones went missing. I was very frustrated with the dependency of iPhone on iTunes. Since last 2 years I was on windows/android and decided to go back to iPhone (6) hoping that things would have been better in these last 2 years... however, had a lot of disappointment.
1. Note that I have a new laptop (Windows 8) with fresh install of iTunes. There was always problems while installing iTunes as I had to install in "adminstrator mode". After installing, whenever I run itunes as "administrator" it lets me tweak the preferences of itunes easily, but does not allow me to add any mp3 songs to a playlist. I have to then shut down the itunes and run it normally: it allows me to add mp3s to playlist.....
2. I have a work laptop which I use to sync work related device (iPhone 6 mentioned is never synced with this work PC) and have a different iTunes login. With this work PC, I never had problems with iTunes install or syncing to iDevice
3. While syncing my home PC to iPhone 6, I can always see iTunes tries to transfer some songs which I know were already there on iPhone a few minutes ago. It is also "moody": it will sometimes say that "xyz" ringtone cannot be synced as it was not found!
4. The iTunes frequently hangs while trying to sync (on step 1 of 5 of sync)
5. I got so frustrated I had to delete all songs, from iPhone (took a while!), completely uninstall iTunes, remove iTunes library from "C:\users\"username\Music" folder, reinstalled iTunes, painstakingly created the whole library, synced. This time it was a success
6. Apparently, 2 years ago with my iPhone 4, the same problems used to occur (I had another itunes account and different PC then).
My past is haunting me again! Please help. I am so afraid to do another iTunes-iPhone 6 sync as I fear selective loss of songs...... Please help! I have already spent 5 hours (out of 48 hours that I had been associated with iPhone 6 since its release on 19 Sep), on problem solving, reading articles and am so frustrated with iTunes sync issue that I am ready to sell this phone although very nicely made by Apple. On Android, I simply add songs to SD card and use a player called Folder Player that makes a playlist of folders with music in it. There are so many "behavioral" problems that I have come across on different forums and wonder why Apple cannot fix them?
Regards
InnovativeDoc

Hi Pamela85
Can't say much about Mac, however I discovered an issue in Windows PC that my profile did not have full access to C: drive (admin rights). Consequently, iTunes had difficulty with getting into the right mode where it could make changes. I have created a partition (D Drive), have installed iTunes there. Doing some experiements; will revert back in due course of time after doing some rounds of sync....

I have iphone 4g and have updated to ios6 an updated itunes 2, but while sync itunes freezes and iphone is not sybc fully, finally i have to disconnect my iphone for itunes to shunt down. Can some one please tell why this is happening?

I have iphone 4g and have updated to ios6 an updated itunes 2, but while sync itunes freezes and iphone is not sybc fully, finally i have to disconnect my iphone for itunes to shunt down. Can some one please tell why this is happening?

I am having this problem. At first with the new iPhone 5, and then with the iPad 2. I am not sure why this is happening.
My gut feeling is this is an iO6 issue and here's why -
The problem mainly occurs with apps. I have about 150 apps, and when I plugged in the phone, iTunes went to sync all of them. The process would hang up after about 20 - 30 apps were loaded onto the phone. I could tell where about the process hung up because the apps on the phone showed up as "waiting".
Then on the iPad 2 I plugged in to sync and saw there was a huge "Other" component in my storage. It required me to restore the iPad 2 from backup. With this restore the same issues occurred - putting the apps back on the iPad would hang up. The videos on the iPad also got stuck - maybe after about 10 hours of videos transfered iTunes crashed.
My solution has been to soft reset the device, restart Windows, and continue the process until it's complete. This is remarkably inefficient and time-intensive but everything works with patience.
I have been wondering if others have had these same problems.

HT5731 I have an iPhone 4S and when I sync it, the "purchased" and "recently added" playlists do not show up on my phone.

I have an iPhone 4S and when I sync it, the "purchased" and "recently added" playlists do not show up on my phone. For some reason I can't get all the playlists I have set up in iTunes to show up on my phone.

Hi HipstaTrinty,
Welcome to the Support Communities!
The article below may be able to help you with this. Click on the link to see more details and screenshots.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers,
- Judy

Put a new OS on my desktop.Downloaded Itunes .While syncing iphone lost all my contacts - but have all contacts on my Ipad which I have not synced. How do I transfer all the contacts from my ipad to my iphone

Put a new OS on my computer - downloaded the new iTunes and loaded on all apps and music .WHile syncing the iPhone all contacts
got erased.However I have them on my iPad which I have not synced. How do I transfer my contacts on iPad to the iPhone ?

for purchases from the iTunes store do this:
connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
for everything else check out this post by Zevoneer.

I lost a lot of tracks while syncing my ipod touch with iTunes. I have managed to get some of them back with a free download, but iTunes will not let me dowload whole albums which I have paid for. It does recognise that they have been purchased. What do n

As I've already said to get this far: I have lost a lot of tracks while syncing my iPod Touch with iTunes. I have managed to get free downloads of some of the single tracks, but when I try to download entire albums the system informs me that I have already purchased them and a pop-up window informs me I can get them back from my "Purchased" file. I would not be trying to dowload them again if they were anywhere on the iPod, would I? The other problem seems to be that with single tracks I don't know before I hit the purchase button if I have picked it from the right album and I have had to pay for it again.
I feel that I have been totally ripped off by iTunes and, apart from ranting on this forum, I don't seem to be able to let my feelings known. It's like a guy from my local record store coming round and nicking my albums and telling me that it's tough!
The point here is folks, that it was syncing two Apple sites which caused the loss of these tracks and from what I've read elsewhere this is a regular fault. And please don't tell me that it's my fault for having a pc. Apple shouldn't sell a product for pc, when it doesn't work on pc!

- Are you saying that they are not listed in your Purchased section?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- Are they listed in your Puchases history when you log into your account on your computer?
- Are they still available now for purchase? If not then you are out of luck
If they are still available and listed in your Puchase History then contact iTunes
http://www.apple.com/support/itunes/

My 5s showed an error while updating to ios 8.1 and it has hanged and its not turning on

my 5s showed an error while updating to ios 8.1 and it has hanged and its not turning on

Did you click on the link just below that that says:
iOS: Device not recognized in iTunes for OS X
iPhone, iPad, or iPod touch not recognized in iTunes for Windows
You have to read the entire support article and follow the subsequent links if the first solutions do not resolve the issue....
GB

Error while syncing can not be erased and have gone to all articles and nothing has worked. Have tried to erase my data in the sync file and that can not be done - it says try again another time. What now?

Have gone into my snyc data file to erase all data - error says that it can not be done at this time. I still have the error while syncing on my bar. Have tried to get a new sync number and that will not change - it goes back to the original how can I start over and try again?

This "original file cannot be found" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

Recent hang while syncing notes?

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