Recent Iphone Update disables iphone 4
Hello, I have question that concerns me. The recent update for my iphone 4 required me to sync my phone to itunes which totally restored my phone and installed newer software onto my phone extracting the older software. After that I approached my issue with reactivating my iphone 4 because I did not know my iphone could possibly be linked to another account. I have purchased my phone from ebay and have already emailed the company I have bought it from, but I have other concerns of them not responding back or they may have forgotten their account information. Now for my final concern if I do not get the old account erased how will I get my iphone working again ?
Hi Hayward,
There is no way around the Activation Lock. You need to either get the seller to remove the device from Find My iPhone, or return it for a refund. This is what the seller needs to have done in order for you to be able to ever use the device:
Removing Previous Owner from Device
If you have issues with the seller, contact eBay - they have a money-back guarantee for any purchases made through their site.
If you are able to get the device working, and if you made a backup to iCloud or iTunes of your device content, you can do a Restore from Backup:
Restore from Backup
If you don't have a backup, you can re-download any purchases you made from the iTunes Store:
Download past purchases
Best of luck,
GB
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