Recent Itunes upgrade, now cannot access store, PLZ Help

My Itunes was working perfectly until I did the recent upgrade. Now I cannot connect to the store. The connections are the same, only change was the upgrade.
I ran the restore feature in windows to roll back to earlier time, but still having same problem.
I would gladly uninstall Itunes and Quicktime and reinstall fresh, if I knew _how to save the 300 album cover artwork and playlists and purchased items_ I had saved in itunes to link to my apple t.v.
Any help would be greatly appreciated

Scroll down through this : http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-backing -up-your-itunes-library/
and it will tell you what folder in iTunes contains what you want to preserve.
Copy those folders to a safe location and then, after the new install, move them back to the correct locations.

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Got itunes 11 now cannot access my library. have used 2 help formulas and stii cannot get to library. am now taking computer to tech to get my library back. i am cursing itunes 11.

have tried 2 formuals i got from help sites to try to access itunes 11 library without results. i am now taking laptop to tech and paying to get to my itune library. am i the only idgit that got into itunes 11 and messed up my music world?

See this post.
tt2

I updated to FF 4 and now cannot access Windows Media-help please

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same here anthoneyc, upgraded my iphone 4 and ipad2 to ios5 using my friends laptop, went home, then upgraded my itunes to 10.5, after which i synced my iphone it worked fine, then connected the ipad2, it just froze on stage 2. contacted apple support and told them that i managed to sync my iphone but not the ipad. i was told to :
1. uninstall itunes using their recommended steps. did that, still have the same problem.
2. i was told to wait for max of 3 hours, stupidly i did that. still froze at step2.
3. i was told to try to sync it on a different computer. did that as well, but still having the same problems.
i then phoned the nearest apple store, told me to restore the ipad using itunes. did that and the whole f thing just froze, now i can't even use the ipad. i was then told to book it in for inspection and hope that they find a fix, or they will have to replace the unit.

Recently, iTunes upgraded. My 7th generation iPod is now not recognized and I cannot sync. The troubleshooting talks about being visible in Windows (iPod is invisible) No other options and nothing about windows 8

Recently, iTunes upgraded. My 7th generation iPod is now not recognized and I cannot sync. The troubleshooting talks about being visible in Windows (iPod is invisible) No other options and nothing about windows 8

I have had similar issues with mine, happens mainly if I transfer songs and then decide to disconnect my iPod to listen to them with my IEMs (I use Interenet Explorer in my case and it is not neccessarely up when this happens, so I seriously doubt it is an issue conencted to the web browser). I have no patience for this so my trick is I try to eject it from iTunes, if that does not work, then I bring Windows explorer up, right mouse click on the iPod mounted drive and select Eject. It gives me the same warning but there is a third button selection called Continue. When I choose that it just disconnets the drive anyway and the iPod is finally disconnected. It seems to work each and every time I do it so this solution is fine for me. Would be intersting to see what the real root cause of this is because I started getting this problem with the newer iTunes 11.

ITunes has stopped working. Can play songs, but cannot access store. What do I do?

iTunes has stopped working. Can play songs, but cannot access store. What do I do?

Hello there, Ellen317.
The following Knowledge Base article provides some great in-depth steps for troubleshooting your issue. Start with the section titled Troubleshoot issues in Windows:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro

I have a powerbook G4 running OS X 10.5.8. I had a new hard drive installed and now cannot access my itunes. I do I get my itunes that I paid for??

I have a powerbook G4 running OS X 10.5.8. I had a new hard drive installed and now cannot access my itunes. I do I get my itunes that I purchased?

Hi,
Read this. http://support.apple.com/kb/HT2519
Jim

I have upgraded my iPhone to iOS 5.1 and now cannot access the camera from a locked screen. Has anyone else had this problem?

I have upgraded my iPhone 4S to iOS 5.1 and now cannot access the camera from a locked screen. Anyone have any suggestions?

From the lock screen, to access the camera you touch the camera icon and slide in an upward motion. It no longer takes a tap to get it to open.

TS1398 i upgraded my 4S to 6.0 and now cannot access my netgear router at home. I turned security off buw will still access.

I upgraded to 6 but now cannot access my Nergear router at home. I have deleted security and reset networks, but no luck.

still doesn't work
upgtaded to 6.01, still doesn't work
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You are referring to your iTunes/app store account? You will need to sign out of your old account on your iPhone and sign in with the new one.

When we purchased our mac two years ago, we set up the iCloud account. this past winter I created a new iCloud account thinking I was changing it. I now cannot access anything on the old iCloud acct and my computer hasn't been backed up either in awhile

when we purchased our mac two years ago, we set up the iCloud account. this past winter I created a new iCloud account thinking I was changing it. I now cannot access anything on the old iCloud acct and my computer hasn't been backed up either in awhile. How do i go back to that old account and delete it so that I can continue backing up on the newest account? I changed it because the original one I created an iCloud account with is a yahoo account email address and I am deleting my yahoo account for being compromised too may times.

Well, you can go to Manage your Apple ID and change the password if you can answer the Security Questions:
Apple - My Apple ID
If you cannot remember the Security Questions you can contact iTunes Support to reset them for you:
New iTunes Support - US and ww
Once you get your password reset and you can access your account info on Manage your Apple ID, you can change your ID. You won't be able to use the same email address that you are using for the new ID unless you change that one to something else. But, if you can get back into your old ID and change it to a new email address, then you can go on using that old ID, and just manually move the iCloud stuff you added to your new ID back onto the old one. Most of the stuff (like Contacts, Calendar, Notes) can be added by logging onto https://www.icloud.com on your Mac and doing it that way (it is a lot simpler when you have an actual keyboard in my opinion)
Hope this helps you to sort out the two ID business. If you have any questions, please post back!
Cheers,
GB

Anyone else have the issue where, after the 8,3 upgrade, you cannot access more than 1 exchange account on your iPhone? This is annoying to me as I need to access 4 daily and cannot due to this error.

Anyone else have the issue where, after the 8,3 upgrade, you cannot access more than 1 exchange account on your iPhone? This is annoying to me as I need to access 4 daily and cannot due to this error.
The first one, my private home email, works fine. With the other 3, I get the message "Cannot get mail: The connection to the server failed"
All were working fine before the 8.3 upgrade. I did try the old trick of making one minor change on the account and resaving, but that did not change anything. I even deleted my work account and re-entered it from scratch, but again, sadly, no luck. For the time being, I am successfully getting the email via IMAP, but this ***** compared to exchange. Anyone have any idea what is happening or if a fix is in the works?

Well, the one set up on exchange 2k3 is now working fine, although no changes were made on either the iPhone or the exchange side, so that's fun, but it still is throwing errors when connecting to the other 2 exchange accounts. The common elements are that both non-functioning exchange accounts are google apps for business accounts. So is one of the ones that's working, by the way. The settings on both accounts are the same as the one that's working, and both worked fine before the 8.3 upgrade. I have no issue accessing both of these accounts on my ipad which is currently on 8.2.x. If it's not the iphone OS at fault, I'm at a loss as to what it could be.

Once I updated to the latest version of iTunes, I now cannot get all my apps to update. Then syncing up. Poor way of doing business with little help.

Once I updated to the latest version of iTunes, I now cannot get all my apps to update. Then syncing up. Poor way of doing business with little help. Need help?????

Many thanks b Noir
This is a copy of ONEof the keys in the registry I changed as told by Apple support today. I also have changed others as instructed by GEAR software support to manually delete GEAR drivers (that I had installed but couldn't delete some of the others they mentioned from Windows system 32. Then some bright spark at work told me I need the Gear drivers so I downloaded the software and installed again.
Sorry, just this minute went to insert image and it is giving me a message saying this sort of content is not allowed?.
The most recent key I altered is in: HKey _local _machine. System\class - 4D36E965-E325-11CEBFC1-08002BE10318. Upper Filter data: Upper filter NTIDrvr SiRem GEARAspiWDN.
The GEARsoftware info about manually deleting GEAR drive is from:
http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:_Windows_-_Updating%2C_ removing%2C_64_bit_versions%2C_etc
I hope you can help

HT1689 changed my card information in itunes and now cannot make purchases?

changed my card information in itunes and now cannot make purchases?

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

HT1918 I updated my account on the computer and now cannot access my account on my iphone

I updated my account on the computer and now cannot access my account on my iphone

Seems like ios6 isn't any good for any of their devices. I have an iPhone 4 and recently updated to ios6 and have had all the wifi problems and apps getting hung up on load screens. Restore is your best bet and downgrade if you can back to ios 5.1. If restore doesn't help with a fresh install of ios6 then call every Apple support number you can find and be heard like the 1,000s of other people like us with ios6 problems demanding support. There doesn't seem to be any quick fixes for ios6 other than an update from Apple.
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I have just updated my iPad and now cannot access any apps as they just close down straight away. Any ideas why and how to solve?

I have just updated my iPad and now cannot access any apps as they just close down straight away. Any ideas why and how to solve?

Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
I've also seen it suggested that people try downloading a free app from the store onto the iPad (as that seems to reset something), and then re-try the apps - the free app can then be deleted.

Recent Itunes upgrade, now cannot access store, PLZ Help

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