Recent McAfee update creating Verizon internet connection issue

A recent update of McAfee security software contains a bad DAT file (#6807) which stops your ability to connect to the internet, even though your computer shows a connection your modem/router. The fix is to uninstall McAfee & reinstall a corrected version from their website. If you go the the McAfee website there is an alert on their homepage addressing the issue & linking you to the fix.
Verizon's tech support (2 hrs. on the phone last night & 1/2 hr on live chat with them this morning) had no clue and was unable to help me solve my connectivity problem. But a very brief message on Verizon's support telephone line cautioned about the McAfee issue. A rhetorical question - if the problem is widespread enough to warrant an automated message when you call for assistance, then why don't their tech support personnel know about it?

I have recently been working on a friend's laptop with this same problem, no internet access. He works for Verizon and the Verizon Fios tech told him he had to contact McAfee because it was a McAfee issue. They never told him that it may have been caused by a McAfee update. So he called the McAfee tech support and they had him remove one of the McAfee products, but the Family Protection Suite was still present and he could not remove it. I tried to remove it, but I kept getting an error trying to remove it. I then did an internet search and found that all of the McAfee products could be removed one instance. Use the McAfee Consumer Product Removal Tool availabe from the following link:
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
Run this program and all of the McAfee suite will be removed. This was done on my friends laptop and after a reboot, all internet connectivity was restored.
Good Luck,
ljcpep

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4S Verizon Network / Internet Connectivity Issues?

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Also, since it seems to be trying to recognize the network all the time (even when all tasks are killed and nothing should be running), my battery is going down MUCH faster today! I took it off of the charger at 7am and it was down to 20% battery in only 4 hours! Then I turned on the battery backup, and it is quickly using that up too! At this rate my phone will be completely DEAD by the time I leave work today, and I haven't even used it for anything all day (except to try to connect to the web a few times - testing)!
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checked for software updates...phone was up to date with iOS 6.0.1
checked my firmware version (it is 3.0.04)
killed all background/running apps (with the home button double-click/hold icon/end)
"reset" my phone via a couple of methods (both the regular power off option and the force-power off option).
*228, option 2 (to reset Roaming)
cleared all data cache areas/cookies/etc.
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By process of elimination, I may have the right source of my problem, but may not!
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Hello AnaB4,
Welcome to the HP Support Forums!
I see that you are getting a message to connect to server to update ink levels when printing with the 8620. This has been an issue since the weekend, server problems have been noted as the cause. The only resolution I know of at this time is to follow the steps here: Re: How do I correct the date on my HP Envy 4500?, or keep hitting OK.
Cheers!
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

My brand new mac pro always had Internet connection issues at school. WHY is that? I see the school's Internet working perfectly fine on other PC's, but there is never a day where my mac doesn't have Internet connection issues at school. How do I fix it?

I got my mac pro in the middle of August. School started the week after. Internet was working perfectly fine at home. But at school, I never had a good connection. Sometimes on the good days I get a connection when I'm sitting at the exact spot in class I always sit at. It's ridiculous and it's frustrating. I invested my money into this laptop and I'm beginning to regret it. I thought it was the school's Internet, but I don't see Internet issues with other PC users. It's most frustrating on registration days and I'm trying to register for my classes before it gets taken, but again... Internet connection issues. It's random. Majority of the time, it doesn't work at all. I've done Network Diagnosis and turning WiFi off then turning it on again. I've done everything I could. I put my money on this laptop and it was a lot of money. I could have bought an 800 dollars laptop and I would have Internet connection anywhere on campus. So, I don't want to continue everyday to regret on buying this laptop every time I try to connect to the Internet at school or Starbucks or anywhere else. How do I fix this? What's the problem ?
At school, I heard this guy had a problem with Internet connections too and he owned a new mac book pro. He said something like Apple messed up on something, but he fixed it. If I knew mac book pro's had these issues I wouldn't have bought it in the first place. It's freezing on me every other day. It's ridiculous. But what concerns me the most is the Internet connection. So someone please tell me what can I do next to prevent the problem? Am I doing something wrong maybe?

Hi Kevin,
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TS1317 Internet Connectivity Issue - specifically with the DNS settings

Hi there,
I'm wondering if someone can help me resolve an internet connectivity issue on my MacBook Pro.
It appears to be a problem specifically with the DNS settings. I am connected to the internet but can only reach a website by typing in the IP address, not the domain name. The error messahe says: "Unable to resolve server's DNS address."
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Please help!
Thanks

It sounds like your MacBook Pro has either incorrect or missing DNS IP address information in it network profile. Let's start with your wireless connection. You would find these in System Preferences > Network > Wi-Fi > Advanced > DNS tab
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In the following example screen shot, I am using DNS servers provided by OpenDNS. Notice that they are grayed as they are being provided by my main Internet router. Again, these should be either ones provided by your ISP or ones you purposely set up, like my OpenDNS ones.

Internet connectivity issues on Mac

I was wondering if there was any solution to an internet connectivity issue I'm having on a mac. It seemed to start when I purchased a new modem: an iPrimus AudioCodes MP252 wireless router. Basically the internet connection will either drop out or become stagnant/very slow. There have been no connection/speed issues on any Windows PC or laptop, but often when you try to use the internet on the mac it precipitates a network dropout, thus affecting the connection on Windows computers as well.
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Modem: AudioCodes MP252 Series wireless router
Mac: Mac OS X Version 10.6.8

Hi, some Modems/Routers only like Windows PCs, also see if QoS is running on it giving most resources to PCs.
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.5, 10.6, 10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x/10.8.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
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If using Wifi/Airport...
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208.67.222.222
208.67.220.220
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Click OK.
If that doesn't work try changing channels on your Router.

EA6900 Internet Connection Issue - Desktop connected via ethernet cable

Hi there,
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Internet Service Provider and Modem Configurations
What ISP Service do you have? Cable or DSL?
What ISP Modem Mfr. and model # do you have?
Is ISP Modem/Service using Dynamic or Static WAN IP addressing?
What ISP Modem service link speeds UP and Down do you have?
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I recommend that you have your ISP check the cabling going to the ISP modem, check signal levels going to the ISP modem. For cable Internet, RG-6 coaxial cable is needed, not RG-59. Check for t.v. line splitters and remove them as they can introduce noise on the line and lower the signal going to the ISP modem. Connecting to the ISP modem could result in a false positive as the signal to the modem could be just enough to that point then adding on a router, could see problems. The router operation is dependent upon getting good data flow from the ISP modem and the modem is dependent upon getting good signal from the ISP Service.
Router and Wired Configurations
Setup DHCP reserved IP addresses for all devices ON the router. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting and maintain consistency for applications that need to connect as well as mapped drives.
Ensure devices are set to auto obtain an IP address.
If http://en.wikipedia.org/wiki/Ipv6 is an option on the router, select Local Connection Only.
PC 3rd Party Security Software Configurations
Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
Router Placement
Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
3-6' feet minimum safe distance between devices.
Placement on main level floor and central in the building and WELL ventilated is preferred. Not in basements or closets as building materials, or near by electronics devices could interfere or hinder good signal propagation.

Verizon Fios and internet connection issue for ONLY some of my devices

Lost my internet connection last night for about half of my devices (iMac, iPad, Kindle) but the funny thing is that the other devices are able to connect to the internet at the same time.
The Verizon Fios router is MI424WR with dual antennae. I have a Time Capsule hooked up via ethernet to the Verizon router and am using the TC as a wireless access point.
As I am not computer knowledgable, could this happen if there was a firmware update on the Fios router? Could the Fios router allow only certain devices access while denying access to other devices to the internet? It seems that if only one device can access the internet, the system does work but there is a "gatekeeper" that is not allowing access.

No, you use the airport utility not Network Preferences which is your local computer setup.
Setup of the TC you need to select it in the airport utility.. on either a Mac or in a phone or ipad.
When you open it click on the TC and go to the edit tab and check all the details. eg the bridge is here.
Go to the wireless tab to setup wireless.
I recommend a change of wireless name if you do not use names that are short, no spaces and pure alphanumeric. do so.
See how you go without a factory reset but if that doesn't work then a reset is in order.

WRT120N Internet Connection Issue

I have a unique problem that I have not been able to find any forum that helps. I hope someone out there can help me as I have been spending hours trying to fix it and gettin very frustrated. Linksys support blames the problem on my modem and my ISP support blames it in on the router. This message might be a little long, but I want to explain everything. I have had my router for a couple months now and everything was working fine. I use to have my router hard wired to my desktop and had another computer for my kids connected wirelessly. Just recently, I bought a new laptop to replace my desktop and was hoping to go completely wireless with my laptop and the kids computer. Before I tore down my desktop, I connected my laptop to my network and internet seamlessly so I could transfer some files. However, when I tore down my desktop and disconnected the ethernet cable that was hard wired to the router I lost my internet connection on all computers. The weird thing is as soon as I hard wired my router to my laptop I regained internet access and once I unplug it, I lose it. I have tried resetting my router and setting my network up for scratch again but it did not help. I have a feeling that is is some configuration setting on my router that needs to be changed, but I don't know what. When I do have my hard wire disconnected and I lose internet access, I can still access my network and talk between the computers. Please help!

That's understandable. I agree there's a doubt in upgrading the firmware because some had more trouble than resolving the issues. I checked the latest version for your router which is v1.0.04. However, most have it successful. I'm thinking that some wasn't able to upgrade the router properly, causing it to malfunction. And as to their technical support, they will still insist you to upgrade the firmware. There's no other way but to update it.
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WiFi: No Internet Connection Issue

Please Help!!!
MacBook Pro 13 inch i5-processor, 4G memory, Late 2011 edition running Lion 10.7.3
I finally made the switch from PC to Mac... after I had way too many PC failures. Several told me that they have not experienced such frequent failures on Apple products.
However, I am very frustrated and second guessing whether I made the right choice... so asking someone to help.
I bought a MacBook Pro 2 weeks ago that worked great for a few days. Then the internet slowed down. I thought it would be my router. I checked out the connectiviy at other locations where the speeds were great (commercial locations). On a PC the connection was good but on my Mac it was slow. So checked out for an update. There was one, applied that and there was an improvement. But found out that if I put the Mac to sleep and do not shutdown the spped degrades over time. Well, for some reason a couple of days later the speeds 'took care of itself' !!!
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WiFi connects and finds the signal and connects but do not have any internet connection. Gives me an error "No Internet Connection". This is what I have done so far...
1) Connect a wired connection... internet is fine.
2) Took it to Geek Squad (Best Buy) they ran a command "sudo ifconfig..." fixed it and gave me the same commands to try next time. However, that does not work at all since then
3) Ran Network Diagnostics... no help
4) Turned WiFi Off and On along with Forgetting this Networks and Joining again. Done this with several combinations and multiple times... no dice
5) There was a recent update and applied that ... no help
I am close to giving up on a Mac altogether... please help...

Can someone please at least acknowledge if they are or have experienced this same problem?

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I just got a new Nano and it didn't come with any disks or anything.
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If I choose not to upgrade it continues, looks as if the songs are going on but they actually don't.
However, I can see via "Settings" on my iPod that the memory space has been taken up by "Other" but no songs are on it. Very strange??
I can't update my iTunes because I don't have internet connection on my laptop. Is there some sort of disk I could get instead to update it to iTunes 9???
Any help much appreciated!!

Can I just download the .exe file to a flash drive and then use that to update my current iTunes.
Yes, you can. Download the iTunes installer on any computer that has Internet access. Then copy that installer to any removable medium - flash drive, CD/DVD etc. You can then take the installer to your computer and use it to update your copy of iTunes.
do I have to uninstall iTunes before I do that?
No, you don't have to uninstall iTunes before updating (at least not unless something goes wrong).
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Regards.
Message was edited by: Dave Sawyer

Please update Lumia 920 LTE connections issues.

just want to say that this is a wonderful device.
I am having issues with LTE intermittently connecting. I have to reset the phone to correct sometimes.
Will there be a update that addresses this?

To be honest. I have four identical 920's in my house. The other 3 people using them aren't heavy internet/data users. As soon as I used internet connection sharing (works perfectly by the way - also made sure WIFI stayed on with lock screen) my phone no longer connects to LTE as the preferred freq choice. The other phones have never done ICS and they are all constantly on LTE and never switch down. My set is constantly on 3G or 4G. If I travel, and the LTE connection is strong, then the phone does go there but typically not. I believe its a WP8 issue. Please fix because I'd like to appreciate the LTE speed that is offered here.

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Since getting this thing, I've had the same random internet drop issues alot of people have reported. It was annoying but not unbearable as drops only happened a couple of times a day. Yesterday I anxiously ran both the OS and Time Capsule updates hoping this lingering issue would have finally been addressed, instead those, I am now lucky to maintain net connection for more than 5 minute at a time. My modem (Moto 2210) lights are all as should be and show no status change when dropped, but the airport status has the time freeze and within a minute or two it renegotiates the connection and the cycle repeats.
I am so annoyed with this thing. I jumped from PC to Mac about 6 months ago because of the notion that Mac stuff "just works" and while my notebook has been bulletproof, the Time Capsule (dropped twice while typing this message) and AppleTV leave a great deal to be desired at this point.

The concept of Mac " JUST WORKS" is still very much true. As for Time Capsule. I think its something that Apple need to refine it. It is really making my hair white !!
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Hi,
      I've been using a WRT54G router for a few years and it's worked fine until now. I recently installed AVG8.5 on to my computer and now the router can't find the internet connection. I have my compture wired to it.
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After resetting the router I assume the router is not properly confiured and that's the reason you have lost the Internet connection on all the computers...
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If your Internet Service Providor is Cable follow this link
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N97 internet connection issues

Hi,
I got my N97 from Phones4U on the orange network towards the end of July. It worked fine (ish) until I downloaded the latest firmware (12.0.026.209.06) a week or so ago. I downloaded the firmware OTA, which seems to be a rarity among others, as I now understand it was withdrawn (?).
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Generally not impressed, and regretting ever buying the thing…
Is a hard reset going to solve any of these issues?
If any one can help it would be greatly appreciated

There has been issues with internet destinations and wifi with the v12 firmware. I updated to it and couldnt use anything to do with internet.
If you have a back up the it will be a case of hard reset and restore your backup. If you havent got a backup like i didnt then hard reset and redo the setting you had manually inputted when u got the phone.
The destinations and wifi reappeared after the hard reset on mine.
V20 firmware is due out this month but when get it who knows.
Hope that helps
Nokia N97 Unbranded RM-505 [0585162]
Firmware 21.0.045
It's NOT about the Kudos they just make my day, hit the Star if I Helped.

Recent McAfee update creating Verizon internet connection issue

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