Recent Problem with PDF Preset

For a long time I've been able to use the "Adobe PDF Preset" options to create various-size PDF files.  However, there appeared to be an Acrobat update today.  When I went to export a file as a low-res PDF, the only option that came up in the "Preset" drop down was "custom."  I tried exporting a PDF, and the result was a PDF the same size as the native file.  I'm using CS5.5.  Any help would greatly appreciated.

InDesign has never EXPORTed PDF to any size other than the document size...

Similar Messages

  • Printing Problems with PDF - Adobe Acrobat

    Printer - HP Deskjet 3070A
    Laptop - Asus Zenbook running Windows 7 Home Premium
    Issue: Printing problems with PDF (Adobe Acrobat Reader)
    Dear All,
    Please help!
    My printer was working absolutely perfectly until my brother in law recently needed to borrow my printer. He plugged in his laptop running Windows 8 (awful thing that is). Since he did this to print his own PDF, I cannot print mine.
    Although all the text will appear on the page perfectly both in the document view and on actual printing, it appears that some of the transparent formatting stuff on a PDF - such as boxes you have to fill in and transparent areas (such as you find on glorious tax forms) are omitted completely. In fact, in their place I was getting a single black dot. Now, after uninstalling and re-installing updates for the printer, windows 7, adobe acrobat reader, etc.etc. I get squat. Just all the text laid out but none of the shading or boxes.
    I have tried fiddling with the printer settings; the  print as 'photo' option, dpi settings, greyscale - as much as I can think of and I am thoroughly stumped.
    In a desperate attempt, I even installed the Universal Printer Drivers - thinking it might have been that. No. All I got was a page of gobbledygook. Consequently, I uninstalled and reinstalled the normal drivers again.
    If there are any wonderful people out there with any fabulous ideas about how I can get my shading and boxes back; I'd  very much appreciate it. Sadly I have a tax return to fill out (which is already fabulously late) and need my printer to work!
    Much appreciation in advance x

    Hey there @Reverie!
    Thanks for posting on the HP Forums!
    I can see that the printer is no longer printing in the correct format after it was plugged into the Windows 8 computer!  You mentioned you have run the updates and uninstalled/re-installed the printer software.  Have you uninstalled and re-installed the Adobe software? Are you getting the same issue from other programs as well? Are you getting the same issues if you are logged in as a different user on the computer? 
    I have located the HP Update Software Utility that may be able to help.  You can download an run the utility.  It may be able to locate any other updates for the printer.
    I would also recommend running a disk cleanup on the computer to clear any temporary files and junk files that may be causing some performance or software issues. If you do not know how to run a disk cleanup on the computer please follow this document regarding Delete files using Disk Cleanup.  It is recommended to restart the computer after a disk cleanup. After the restart try the print job again!
    Let me know if that helped and thanks again for posting on the HP Forums!
    Cbert
    I work on behalf of HP.
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

  • CUPS problems with PDF printing

    I am having all manner of problems with PDF printing.  Recently added a Lexmark MX710 and have 7 machines that were previously printing fine to an X652de a T652 as well as a Samsung CLP770.  All network printers.
    Now there are bizarre issues with PDF printing. CUPS version 1.6.1.  The MX710 will blue screen and reboot when printing one specific pdf without fail.  There are all kinds of random nonsensical results when printing from different locations.  A pdf that stalls the X and T652 with "filter error" will print from my own machine to the same printer, using the same versions of cups, .ppd file, and everything package related to cups.
    Yet other PDF files will print, while some print complete gibberish, I can't find any rhyme or reason or anything predictable about any of it other than to say printing postscript files works fine all around.
    This has been universally in KDE printing through Okular.
    I've tried some things I've found suggested, such as modifying the mime.conv as suggested by an old ubuntu thread, adding the a2ps package, all to zero effect.
    Last edited by TheWretched (2012-12-08 00:27:41)

    At this point the only reasonable explanation I can think of is that the ppd package I downloaded and installed via included shell script from lexmark for the mx710 caused this whole catastrophe.  The only common thread for this problem starting was that I used this on all of the affected machines and they now all manifest problems.  And on four of these machines this is literally all that was done, they were loaded in september, have not been updated via pacman in any way, and are running the exact same version of cups poppler, and okular that they were then, which was working, and now cannot print pdf to any printer at all without causing one of several problems depending on the printer.
    I cannot seem to get this reversed though.  I've gone so far as to force remove all the cups packages, and delete the files associated with the install script, but the problem remains afterward.  From what I can see so far all this lexmark package did was display a license agreement, then copy the ppd files in it's folder to /usr/share/ppd/Lexmark.  This particular printer, the mx710 has no .ppd available that I have found other than this one from Lexmark directly.  Open printing doesn't have anything for this model.
    This printer's driver has some kind of a cups filter driver with it that the install script presumably installs, I suspect this could be what caused the problem specifically, but I must not be removing it correctly, despite following the file removal suggestions in the Lexmark readme for uninstallation.  CUPS printing is something I am new to and only have a basic understanding of.
    To answer some specific questions I nearly forgot, I don't have cups pdf installed.  I have chrome installed which can successfully save pages to PDF, previously it could also print pdf, and presumably it prints everything as pdf given the cups pdf workflow.  That is also broken now too, so printing from the browser causes the printer to fail as well.  If I save as pdf from chrome, and print with adobe reader, it works.
    Last edited by TheWretched (2012-12-11 14:25:40)

  • Problem with PDF extract in a report

    Hi guys,
    We are facing a peculiar problem with PDF extract in a report. When we run a report and export PDF , all the records in the result set are populated in the PDF. however, if I navigate away from the report and return back to the same report, and click on export pdf (with the result set already populated) i get a blank PDF document without any records. If i run the report again and then export the PDF it works fine.
    Export excel works fine for all cases.
    I am assuming it has got something to do with the way the system handles the cache for PDF export.
    I also found that this occurs only when we have a value list filter with "none" set as default,and in this case, initially on opening  the report for the first time the query does not get executed automatically.
    Any help on this would be highly appreciated.
    Thanks and Regards,
    immanuel

    Hi Immanuel,
    Have you tried clearing the cache? My guess is, it is probably a defect.
    Regards,
    Vikram

  • We have a mac laptop and dont have any problems with pdf files but our imac will not open them.  any suggestions

    we have a mac laptop and dont have any problems with pdf files but our imac will not open them.  any suggestions?

    Back up all data.
    In the Finder, select Go ▹ Go to Folder from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
    /Library/Internet Plug-ins
    From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • Times Font Problems With PDFs

    Hello,
    I am having an intermittent problem with PDFs with Times fonts.
    Sometimes the PDFs print OK and other times words will be jumbled together or strange characters will take the place of certain punctuation marks. There are several other things that seem to happen, but I cannot remember every issue. Every time there is a problem, the PDF "Looks good on the monitor!".
    This happens on 10.3.9 and Os9 machines also.
    I have done Permission Repairs on a regular basis, cleaned my Font Caches, used FontFinagler etc.
    I have run Norton on the Os9 machines, taken all fonts out of ATM and put them back in, trashed Adobe prefs, etc.
    Sometimes this happens on PDFs from PCs, other times it happens on PDFs from Macs.
    All of the versions of Acrobat we are using are Professional versions with the latest updates, so that shouldn't be the issue.
    If anyone has any input on this, it will make my life considerably easier.
    TIA,
    David

    David,
    It sounds like the problem PDF docs did not have the fonts embedded into the docs when they were created originally, and the Times font on your computer is different. A couple of possible options, (a) ask the original creator to re-make the PDF doc with embedding the fonts, or (b) try re-writing the doc by doing a Save As... in Acrobat.
    Hope this helps.

  • Anyone experiencing problems with pdfs with Mountain Lion?

    When I try to open pdfs downloaded from the internet via Safari to the Mountain Lion desktop I get this message:
    "There was an error opening this document. The file is damaged and could not be repaired."
    I have encountered this problem with pdfs downloaded from several sources.
    When I open pdfs received in email messages there is no probem.
    Can anyone advise please?

    I had been having a similar problem on Lion with Safari pdf files despite downloading the latest Adobe Reader XI.
    I would constantly get the same messages - There was an error opening this document. The file is damaged and could not be repaired. And I would get a blank page when I tried to print the pdf if I tried printing from the Safari web page using File - Print from the top toolbar on my laptop.
    Then I came across the grey Safari lozenge with action icons.
    This allowed me, without downloading the pdf, to print the pdf file direct from the Safari page by using the Print icon on the grey lozenge that appears centrally three quarters down the screen.
    Then I discovered that if I save the pdf using the Save icon from this same grey lozenge on the Safari page I can open and print this pdf version from my desktop.
    I've tested it with a couple of different pdf files and these methods work using the grey lozenge icons but the same pdfs files don't work using File - Save As on the Tool Bar.

  • Problem with PDF output quality

    We recently upgraded to CS4 Suite Design premium and i am having problems getting illustrator to print high quality output.  I have a file created in illustrator which contains 300dpi tiff images created in photoshop (CMYK colorspace in both photoshop image and illustrator file)  when i print this file to pdf everything looks hi-rez except these images.  i have attempted adjusting all the obvious settings in the print dialoge box including:  Output/Printer Resolution, Graphics/Postscript level, Advanced/overprint and transparency flattener options/custom settings.  and nothing has worked.  Other things i have noted, is that in the print dialog box the only presets listed are Custom, Default and Default Web/Video/Mobile.  I have looked through the online help files and found the info on how to add "High Quality Print" to my adobe pdf presets, however it doesn't work.  furthermore i have tried the instructions here: http://help.adobe.com/en_US/Illustrator/14.0/WSA79FA899-BC95-401e-BD44-5B26BC31B369.html  where it says to move the files from "Documents and Settings\All Users\Application Data\Adobe\Adobe PDF\Application Support\Adobe PDF"  however there is no folder called "Application Support" on my system.  I have run out of ideas.
    The odd thing here, is that i can take the AI file into photoshop, and print a "High Quality Print" from photoshop with no problems, but i'd like to remove this step to speed up my workflow.
    I've attached both the high-quality pdf output from photoshop and the low-quality pdf output from illustrator for reference. (look closely at the logo's)

    Figured it out myself! yay!  (only took my entire moring)
    The solution:
    Dont print to PDF!
    SAVE AS COPY, then select Adobe PDF and click SAVE, this will bring up a dialog box with the options you need (including the "High Quality Print" Adobe PDF Preset)
    This was not clear in any of the instructions i read

  • Problem with pdf-printing in Adobe Acrobat Pro

    Hi,
    I have Adobe Acrobat Pro 9.4.3.
    PDF-printing has always worked great but suddenly there is some kind of problem.
    After printing a excel-document from "Print to pdf" built-in function in MacOS OR Adobes Printer I have corruptet pdf-files when showing them in Adobe Reader/Acrobat, but the MacOS Preview-software shows them correct.
    So, there cannot be any problem with the printing, but the local preview on my computer using Reader or Acrobat. I dont even use the Myriad font in the document, I use Verdana.

    You say you're using Verdana but you're not. The error message clearly shows you're using MyriadPro Bold.
    You probably recently installed the Mac OS X 10.6.7 update which has a bug with OpenType PostScript fonts like MyriadPro Bold. Either use Verdana or another TrueType or PostScript font, or revert to Mac OS X 10.6.6.
    Read about the problem here: http://www.tidbits.com/article/12078

  • Printing problems with Pdf documents created with Pages

    I upgraded to Acrobat 8.0 recently and for some reason when I save a Pages document to pdf, within the print options then try and print, it prints blank.
    I have created other pdf documents which print OK, so the problem lies somewhere within Pages.
    I didn't have the problem with Acrobat 7.0
    ANy ideas

    When you say "Acrobat", do you mean Adobe Acrobat Standard or Pro? Or do you mean Adobe Reader?
    If it is Adobe Acrobat, I would go to the preflight option and see what information you get there. But no, I have not had the problem myself.

  • Problems with PDF downloads

    I was ready to blame the latest update from Apple, but perhaps not. Here are the symptoms:
    Our church publishes a newsletter in PDF format which can be downloaded from their web site every month. This month, after the latest Apple update, the downloaded document has problems. General format is OK (boxes around text, images) but all text is simply grey bars that seem shaded from one side of the page to the other.
    If I save the document and try to open it in Preview the same problem.
    HOWEVER, if I open the document in the Adobe reader the document is fine!
    I thought this might be a problem with my iMac (first of the aluminium iMacs), so I tried this on my Apple laptop (recent vintage). Both machines run 10.6.8 with the latest updates from Apple applied. I have no funny "helper" programs; i.e. the software is pretty clean and all updated.
    Same issue on the laptop.
    HOWEVER I looked for a generic pdf download on the web and downloaded a PDF instruction sheet from the Moen (plumbing) web site - no problem!
    So now my suspicion is that the PDF document has the problem. But I would have thought that PDF is PDF and if the Adobe reader can handle the document that Safari and Preview should be able to? Is there some format switch in the program used to generate the PDF document that would cause the Apple programs to fail but Adobe to succeed?
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    PS - I've not yet tried this on that "other" operating system. I could do that with a trip to the library

    Thanks guys. I think I'll just rely on Acrobat as suggested. Sounds like somehting has changed on their end as the previous month's file loads fine.
    I'll check with teh secretary ans see what has happened.
    Thanks

  • Problems with PDFs after update

    I recently updated my Pixi's software to Palm WebOS version 1.4.5 with the Verizon 1.4 configuration.  Now when I try to open a PDF that had previously been operating without any problems, I get a "Render Document Failed" error, and the viewer shuts down. I tried deleting and re-loading the document.  I am getting the problem with other documents also, where i did not have them before the update.
    Are there any fixes for this?
    My searches of the forums haven't given me much hope.
    Thanks in advance.
    Post relates to: Pixi Plus p121vzw (Verizon)

    I have the same problem, hopefully someone can shed some light on this.

  • Printing problem with .pdf

    27" iMac (2012), OS X 10.9.1, Canon MF4770n laser connected by ethernet cable through AirPort Extreme, HP C4200 connected directly via USB
    The Problem:  I received a .pdf file via e-mail and downloaded it.  It consisted of a series of forms in unknown original format.  I needed to print them out, sign them and return them.  I opened .pdf in Preview but when I tried to print it, I got only blank pages from the printer.  The printer seemed to be operating normally in all other respects.
    What I have tried: 
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    2.  Successfully printed a different .pdf file from Preview using the same computer and Canon printer.
    3.  Successfully printed the offending .pdf from Preview on the same computer and the HP ink jet printer.
    4.  Successfully printed the offending .pdf from Adobe Reader using the same computer and Canon printer.
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    Using ASK.Com - my favorite web browser - does not require you to download anything to use it just enter the url -
    I entered the following:
    Why is my HP laser printer printing slow
    Below is just one of the documents - this one is HP support.
    http://h20564.www2.hp.com/hpsc/doc/public/display?docId=mmr_kc-0100314
    *just a heads up - whenever you have problems with a printer
    1. stop the print queue on your system
    2. shut the printer power off for about a minute to clear any  printer memory
    3. turn on the printer
    4. start the print queue
    *also - using ASK.com have also found answers on this site without the struggle of going through searching this site.

  • Acrobat 9 pro and problems with pdf made by photoshop cs4

    Hello,
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    This happens only with pdfs exported from photoshop (file->save as->pdf). It does not really matter if the first opened pdf is from photoshop or not, all other opened pdfs from photoshop are crapy.
    I tried different settings when saving pdf but the results are always the same - jagged type (it does not even look like aliased, it's completely screwed and unreadable) in second pdf. It is funny because text present as smart object from illustrator renders fine all the time. Therefor I think the problem is between photoshop export and acrobat, vectors are rendered with no problems.
    I tried opening on different pc (also with acrobat 9 pro) with the same result. Systems are vista on exporting pc, the second pc is running windows7 beta. However on the third pc with windows XP and adobe reader 9 everything works fine.
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    regards,
    embee

    Solution found for me. From Adobe Acrobat & Reader 9.1 Release Notes:
    Roaming Profiles on Windows and Networked Home Directory on Macintosh
    are not supported configurations for 9.0 or 9.1, however we have made
    several fixes in 9.1. We are looking at the possibility of supporting
    this for the next major release.
    As I am working with roaming profiles, my current solution (which is no solution at all) is to wipe current and reinstall Acrobat/Reader 8. Among other things there are supposed console hacks to make the purchased Adobe software run at all in a group work environment. I will end up trying them later.
    Some good reads are :
    http://forums.adobe.com/thread/300660
    http://forums.macrumors.com/showthread.php?t=198512
    http://forums.adobe.com/thread/391738?start=150&tstart=0
    http://serverfault.com/questions/37805/adobe-reader-wont-launch-when-logged-into-network-u ser-accounts-open-directory

  • Reader 9 - problem with pdf version 1.0 and descenders

    2 big problems over here:
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    * Any pdf file version above 1.0created with any version of GhostScript does not have the previous issue, However - no descenders of any font are coming out.
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    Hi creamac,
    Welcome to communites
    Please install vmware tool and then on vmware task bar select connect or unplug usb drive . You
    will find that on right hand corner above to task bar of host machine  .
    "Nature always wears the colors of the spirit."

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