Recent TV show downloads won't play on apple TV, why?  iTunes has no place to enter passcode that apple TV requires to authorize.

Recent TV show downloads won't play on apple TV, why? Old TV shows will play on the apple TV.    iTunes has no place to enter passcode that apple TV requires to authorize. ???  What should I do?

Is this a 1st generation silver coloured Apple TV or the 2nd generation black coloured Apple TV?

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      Other OS   Mac and PC owner

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    Just did a fresh install of Mountain Lion and for some reason now HD movie and tv show files won't play.  I get a black screen.
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    I purchased TV shows, I was billed for them, but they won't play on my Macbook because it says they are a certain HD that doesn't work - I am trying to find a way to return the shows or buy them in the right format

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    Welcome to the Apple Support Communities
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    certain songs that will play on my computer won't play on my iphone, why?

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    Problem 1:
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    The QuickTime pop-up also came with a 'more info' button which according to that link, QuickTime is needed for older media (which considering this season is of the more recent variety (aka THIS MONTH) I would consider this to not be 'older'). Itunes otherwise more or less outright says that media of any variety should be able to be played just by Itunes, especially if you literally just bought it off the Itunes store.
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    So why is it that I had to go the more roundabout way and time consuming way to transfer the episode?

    Hello bianca729
    I would check to make sure you can download the show again. If you can, then delete the show and download the TV show again. If it still not working, then report the issue with the download with the other article below.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

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    I've discovered an interesting "feature" of iOS7.1 for the iPad (4th gen). 
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    I had a similar problem. Try resetting and erasing the phone and restoring from a known good backup.

  • Films downloaded won't play.I just get a black screen. My computer crashed last week and I had to do a 'total recovery' - an important link is missing... anyone any idea what it could be? I have updated iTunes and Quick Player

    Films that I have downloaded from iTunes won't play. I just get a black screen. My computer crashed last week and I had to do a Total Recovery - Films played perfectly before this. I must have deleted a program or link.............. anyone know what could be missing? I can play YouTube videos etc. but nothing in the iTunes store - films or trailers won't work.

    The movie is from iTunes.   You would think that a download from iTunes to a MacBook could be watched on an HDTV using Apple TV without any headaches bit this does not appear to be the case. 

  • TS1362 I have tried all of the above "fixes" and the cd that I just downloaded won't play properly. It says that the song is 3:33 long but only 1:40 of it plays before skipping to the next track

    How do I fix a cd that did not download correctly. I have tried all of the above fixes, but the songs either stop halfway through, or won't play at all.

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • Song I downloaded won't play completely.

    I just downloaded the new XX album, Coexist, and the song "Fiction" is only partially downloaded. It plays a couple of seconds then skips to the next track.

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • TV Show download doesn't play - how to get help

    Hi,
    If anyone can offer advice it would be great - iTunes 9.2 on a MacBook Pro with OSX 10.6.4. I purchased Iron Man: Extremis motion comic and the 6th episode will not play. No video or audio. So I tried to report the problem as stated in the support docs (Store menu -> View my Account -> Purchase History ->Report Problem -> click the Report a problem link on the item that doesn't work).
    The problem is that instead of getting the form to report the issue iTunes just opens my browser to the iTunes support page. I never get the form to fill out. How the can I report an issue with this behaviour preventing me from ever seeing the form.
    Anyone suggest what I should do next? Thanks!

    On the itunes support page and select the heading that most fits you situation until you see the "E-mail us" button.

  • Movie won't play in or outside of itunes

    I recently purchased Marvel's Avengers. The movie won't play in itunes or in any other program. I've tried deleting and re-downloading it. I don't get an error message, I just click play and nothing happens.
    Sometimes it will flash the pause button briefly, but then it goes back to the play button, and the movie doesn't start.

    Try restarting your iTunes in 32-bit mode, as per the following document:
    iTunes for Mac: Older media files may require iTunes to reopen in 32-bit mode

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