Recent update affecting location services

So my Galaxy S3 did a firmware update two days ago, and now Google maps location services isn't working. Even though I have all location options checked, it still won't find my location, and prompts me to enable said services. Has anyone else noticed this issue?

Me too. Didn't there use to be a charge for these services? Maybe that was VZW Navigation. I never saw a point to that when Google's Maps and Navigation were free.
As usual after major updates, it seems that defaults need to be re-selected. I went to navigate to a location last night and was asked whether I wanted to do it using Maps or VZW Navigation, and of course selected the former and made it the default. So it is possible to have GPS/VZW location services turned on without being forced to use VZW Navigation.
Suspicious as I can be of Verizon's motives, I don't think they can really charge us for location services without our explicit permission. I do note this, however, from p. 169 of the original S4 manual (back when you had to give explicit permission for VZW location services):
By selecting VZW location services, you are enabling Verizon Wireless and third-party authenticated and validated location-enabled services access to certain location information available through this device and/or the network.
I would have to assume that that data gathering is taking place every time we use GPS now--and without our explicit consent. Has anyone seen anything from Verizon that has a bearing on this?
OTOH, p. 170 of that manual has the following about the standalone GPS service that used to be listed separately from Verizon location services:
By selecting Standalone GPS services, you are allowing access to all location information by any third party through web access or any software or peripheral components you choose to install, download, add, or attach to the device or any other means. Enabling this functionality could pose certain risks to users of this device.
If anything, this sounds even scarier! But in the present state of affairs--since no updated manual or help ever comes with a software update--we have no idea who is collecting location data or what they might be doing with it. Not cool, to say the least!

Similar Messages

HT5594 Ever since I did the update, my location service is shut off, and I can't get it back on...help?

Ever since I did the update, my location service is shut off, and I can't get it back on...help?

Hi there,
Did you try the basic steps?
- Restart Device.
- Reset Device.
- Reset All Settings.
Hope it helps,

Recent update affected messages how to fix

recent update affected my text messages, used to fill in my most used words now it does not any suggestions on how to fix?
Thanks!

You apparently have installed iDocument in the past, and it now seems to now be incompletely uninstalled, leaving behind a "launch agent" or "launch daemon" which is still active.
If you are currently running iDocument and want to keep it, I would re-install it.
If you don't want it, try to find out if the vendor provides an uninstaller for it.
If you don't want it and can't obtain an uninstaller, then I would look in these three folders:
Home (yourUsername) > Library > LaunchAgents
HD > Library > LaunchAgents
HD > Library > LaunchDaemons
for this file:
com.icyblaze.iDocumentHelper.plist
If you find that file, trash it and restart.

I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever since I did that my itunes won't open any more. Itunes starts but before anything loads a window pops up saying that the prograam has encountered a problem and shuts down.

I've tried uninstall/reinstalling it, disabling bonjour and the icuuc40 swap out to the older version but nothing has worked, yesterday I upgraded to 10.2.2 and still nothing. I haven't been able to open itunes for about a month now without it crashing.

Ok perfect I did what you asked, there are 2 different ones that seem to be occurring but the most recent one is:
roblem signature
Problem Event Name:          APPCRASH
Application Name:          iTunes.exe
Application Version:          10.2.2.12
Application Timestamp:          4da738b4
Fault Module Name:          WebKit.dll
Fault Module Version:          5.33.21.1
Fault Module Timestamp:          4d87e897
Exception Code:          c000008e
Exception Offset:          00522669
OS Version:          6.0.6002.2.2.0.768.3
Locale ID:          4105
Additional Information 1:          fd00
Additional Information 2:          ea6f5fe8924aaa756324d57f87834160
Additional Information 3:          fd00
Additional Information 4:          ea6f5fe8924aaa756324d57f87834160
the other on is:
Problem signature
Problem Event Name:          APPCRASH
Application Name:          iTunes.exe
Application Version:          10.2.2.12
Application Timestamp:          4da738b4
Fault Module Name:          JavaScriptCore.dll
Fault Module Version:          5.33.20.20
Fault Module Timestamp:          4d4d9843
Exception Code:          c000008e
Exception Offset:          0008b25a
OS Version:          6.0.6002.2.2.0.768.3
Locale ID:          4105
Additional Information 1:          5613
Additional Information 2:          e12041d64bc8903760edd87f9e2a0ba2
Additional Information 3:          ddc6
Additional Information 4:          73b34ca1bae9f308beb22e994982729c

Did the recent update affect the way apps can be bought?

My 7 year old daughter asked for a free app yesterday and I put in my password. This morning I get an iTunes invoice showing three apps were purchased. Upon questioning said 7 year old, she said no password was required. I don't believe she knows the password so I am wondering if a setting was changed in the update.

There is a 15 minute period (which I think has always been there) during which it doesn't need to be re-entered, but you should have a setting (which possibly came in with iOS 5) for Settings > General > Restrictions > Require Password which you can set to 'Immediately'.

HT4528 I recently downloaded the newest software and now my Iphone 4s shows the location services Icon is on all the time. How can I change this back to what we originally had or is there a fix for this?

When I downloaded the most recent software update the location services Icon showed up even thought I was not running any programs. Is this something new and is it going to drain my battery? This was not happening before the download. I am told I have to just turn off the location services biut I do use them on a daily basis and it seems to be a pain to have to shut if off everytime. Does anyone know how to fix this or am I just screwed until I upgrade the phone?

Hi Avahhava,
Welcome to the Support Communities!
As a first step, I would suggest restarting and/or resetting the iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If you have tried those two things, refer to page 146 in the iPhone User Guide to Reset All Settings:
iPhone User Guide
manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
Cheers,
- Judy

My iPad Air has the latest software update, since that the location services are not working! What to do? Even my friend's iPod has the same problem. Our version is iOS 7.1.2. I think that the services have stopped working since iOS 7.0.4.

My iPad Air has the latest software version(iOS 7.1.2) update, since that update the location services have stopped working. have a solution?

I have had the same problem, so many apps do not work properly without it! Apple says the internet satellite, the Internet satellite says Apple, back and forth with the blame instead of fixing the problem. Have turned location on and off, reset everything multiple times ( lots of hours and bandwidth to download ), Siri is now working part time, I guess she has cut back her hours for the summer. Even in these forums was suggested to check with Skyhook who does the global positioning, and after hours with them, they ended up saying that they have nothing to do with it anymore, Apple does. All to no avail and much frustration! I wonder if this is happening with the iPhone's? i'd like to know if this is happening with others that do not use satellite as their ISP? That would help narrow down the argument with Apple vs. satellite. Fell for you! Someone please help us! Ta

I recently updated my iTunes to version 10.3.1.55 and when i launch the program it says 'iTunes has stopped working' then another window pop up saying me to close program.HELP!!! ME PLEASE!!

ok i installed new iTunes version 10.3.1.55 and when i launch itunes it says 'iTunes has stopped working' i get to my problem history this is whay i found
Problem signature
Problem Event Name:          APPCRASH
Application Name:          iTunes.exe
Application Version:          10.3.1.55
Application Timestamp:          4deec351
Fault Module Name:          MediaToolbox.dll
Fault Module Version:          1.0.694.7
Fault Module Timestamp:          4ddeb575
Exception Code:          c0000005
Exception Offset:          00250000
OS Version:          6.0.6002.2.2.0.768.3
Locale ID:          1033
Additional Information 1:          fd00
Additional Information 2:          ea6f5fe8924aaa756324d57f87834160
Additional Information 3:          fd00
Additional Information 4:          ea6f5fe8924aaa756324d57f87834160
PLEASE HELP ME!!!!

Fault Module Name:          MediaToolbox.dll
Fault Module Version:          1.0.694.7
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. Now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post:
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever since I did that my itunes won't open any more. Itunes starts but before anything loads a window pops up saying that the prograam has encountered a problem and sh...

I just recently updated iTunes to new version and got this error message when I tried to boot up itunes on my laptop - szAppName : iTunes.exe     szAppVer : 10.3.1.55     szModName : hungapp

I just downloaded the latest version of iTunes to my laptop and after I booted up iTunes I got this message:

Fault Module Name:          MediaToolbox.dll
Fault Module Version:          1.0.694.7
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. Now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post:
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever since I did that my itunes won't open any more. Itunes starts but before anything loads a window pops up saying that the prograam has encountered a problem and sh...

My location services are on and it is saying that I'm in Utah when I'm truly in Ohio

Ever since downloading the latest updates, my location services are saying that I am Utah instead of Ohio...not sure how to fix this...called customer support and they say as as long I'm using the correct time zone and location services are on, everything should be fine on there end.

What you're really doing is trying to create a new icloud account using an ID that is not currently associated with a user's account. A device can only do this a fixed number of times (3 or 5, don't remember), after which you must use a different device or computer to create the account.

Since the recent update for my Iphone 5, I have been upable to toggle 'on' my location services button which affects the proper usage of some apps.

Since the recent update for my Iphone 5, I have been upable to toggle 'on' my location services button which affects the proper usage of some apps.
Any suggestions?

The restriction passcode is not necessarily the same as the device passcode.
The restriction passcode can not set itself. It had to be set by you or by someone with physical access to your phone..
Ask the person/people you live with if they set one... A spouse, a parent, a jealous boy/girlfriend, etc.
If they deny it, and you don't know what it is, then the only thing you can do is restore the phone using iTunes. Do NOT restore your backup. The restriction settings are contained in the backup.

After the most recent update, I can no longer access stand alone GPS services. What's up with that? I am now forced to use google location services which use up some of my data allotment.

After the most recent update, I can no longer access stand alone GPS services. What's up with that? I am now forced to use google location services which use up some of my data allotment.

ddmathias, I want to make sure all services are working correctly on your phone. What GPS services were you using before the update happened? What kind of issues are you having with the services? Do you get any kind of errors? Please keep us posted.
KevinR_VZW
Follow us on Twitter @VZWSupport

Since updating the recent OS on my iPad my location services do not work. Maps "Cannot determine location" and "Find Me" is running in circles. How can I delete the update on my iPad???

Since updating the recent OS on my iPad my location services do not work. Maps "Cannot determine location" and "Find Me" is running in circles. How can I delete the update on my iPad???

You can't delete the update and your problem probably is not in the Update.
Check to see if Location Services is turned ON. (Settings > Privacy > Location Services)
What model iPad Mini do you have? WiFi or WiFi + Cellular
Have you recently changed WiFi routers?

Recently i updated my ipod touch 4g to ios 6.1.3 and now i'm having this problem on location service.

when i turn my location service on, the location service doesn't show up on status bar. help pls!!! i cant look around on my wechat because of this . tnx.

Dies Safari work?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My auto location service is not working on iphone 4s after updating to ios 8.1.3

Hi every one
i have recently facing a problem my compass and other apps which require location service are not working on my Iphone 4s, after i have upgrade my iphone ios to 8.1.3. Settings are correct i.e. location service is 'ON' and apps require location service are allowed to use my location.
is anyone facing the same issue. Need your valuable suggestions and advices.
Regards
Muhammad Shahbaz
Pakistan

Greetings Biyase,
Thanks for contributing to the Apple Support Communities.
It sounds like the Outlook app is not launching after you updated iOS. In this case, I recommend the troubleshooting steps found at this link:
If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support
Sincerely,
Jeremy

Recent update affecting location services

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