Recently a software update 7.1 presented itself on my phone. Since attempting to download it, I have lost the ability to search the internet while away from my computer. As well I can't call an one. And they can't call me. The 7.1 update keeps popping up.
Since attempting to download the latest update of 7.1. the download confirmation showed a pop up saying; unable to install. Can't re attempt to install. Lost internet ability when away from computer and I can't be called, nor can I call anyone. Please, can anyone help me with this? I'll even go back to what I had, had before attempting the 7.1 download.
Sounds like your only able to use Wifi on your device currently which indicates you have lost network connection with your cellular provider ....you can call them to troubleshoot this but one common issue in some countries is that if you are on a 3G only network this can become turned off after a software update...go to settings > cellular/mobile > and see if enable 3G or enable 4G/LTE is off or on try turning it on and then power off phone and on again and this will probably fix it, so you can make calls etc and use the internet away from the computer. As for the update always do an itunes backup first and they make sure you have long enough for this update to run through on wifi and then try it again. Good Luck
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