Recently cerated Open Directory user accounts not able to login.

Hello Everyone,
I recently updated our companies Maverick server to version 3.2.1 and now some of my users are unable to login to our Open Directory server. Our server is currently running OS X 10.9.5 Build 13F34. The server log out put is the following when a user attempts to login to Open Directory.
12/8/14 11:35:46.995 AM kdc[3049]: AS-REQ [email protected] from 192.168.15.95:59274 for krbtgt/[email protected]
12/8/14 11:35:47.003 AM kdc[3049]: AS-REQ [email protected] from 192.168.15.95:59274 for krbtgt/[email protected]
12/8/14 11:35:47.004 AM kdc[3049]: Need to use PA-ENC-TIMESTAMP/PA-PK-AS-REQ
12/8/14 11:35:47.011 AM kdc[3049]: AS-REQ [email protected] from 192.168.15.95:50783 for krbtgt/[email protected]
12/8/14 11:35:47.016 AM kdc[3049]: AS-REQ [email protected] from 192.168.15.95:50783 for krbtgt/[email protected]
12/8/14 11:35:47.017 AM kdc[3049]: Client sent patypes: ENC-TS
12/8/14 11:35:47.017 AM kdc[3049]: ENC-TS pre-authentication succeeded -- [email protected]
12/8/14 11:35:47.019 AM kdc[3049]: Client supported enctypes: aes256-cts-hmac-sha1-96, aes128-cts-hmac-sha1-96, des3-cbc-sha1, arcfour-hmac-md5, using aes256-cts-hmac-sha1-96/aes256-cts-hmac-sha1-96
12/8/14 11:35:47.019 AM kdc[3049]: Requested flags: forwardable
12/8/14 11:35:47.282 AM kdc[3049]: TGS-REQ [email protected] from 192.168.15.95:50911 for host/[email protected] [canonicalize, forwardable]
12/8/14 11:35:47.283 AM kdc[3049]: Searching referral for mbpe-0c4de9abba49.local
12/8/14 11:35:47.284 AM kdc[3049]: Server not found in database: krbtgt/[email protected]: no such entry found in hdb
12/8/14 11:35:47.285 AM kdc[3049]: Failed building TGS-REP to 192.168.15.95:50911
12/8/14 11:35:47.289 AM kdc[3049]: TGS-REQ [email protected] from 192.168.15.95:64376 for krbtgt/[email protected] [forwardable]
12/8/14 11:35:47.290 AM kdc[3049]: Server not found in database: krbtgt/[email protected]: no such entry found in hdb
12/8/14 11:35:47.290 AM kdc[3049]: Failed building TGS-REP to 192.168.15.95:64376
Note: I have rebuild Open Directory and still see the message above when users attempt to login. Also, I have not changed the name of the server, all server certificates are valid and for some reason time machine restores is not working. I have tried to restore the server back to June and it made the issue worse.
Any help would be appreciated.

Thank you for you reply Linc. Unfortunately I tried this already and it did not fix my issue. I checked the Open directory startup log and found a possible issue with the domain name in the startup file and the signing certificate. The domain name has a $ and it can find the signing certifiate with a public key. Please take a look below and let me know what you think?
12/8/14 11:02:42.961 PM kdc[13708]: AS-REQ [email protected] from 127.0.0.1:63580 for krbtgt/[email protected]
12/8/14 11:02:42.975 PM kdc[13708]: UNKNOWN -- [email protected]: no such entry found in hdb
12/8/14 11:02:43.082 PM kdc[13708]: AS-REQ [email protected] from 127.0.0.1:52257 for krbtgt/[email protected]
12/8/14 11:02:43.093 PM kdc[13708]: UNKNOWN -- [email protected]: no such entry found in hdb
12/8/14 11:02:43.621 PM kdc[13708]: AS-REQ [email protected] from 127.0.0.1:64357 for krbtgt/[email protected]
12/8/14 11:02:43.633 PM kdc[13708]: UNKNOWN -- [email protected]: no such entry found in hdb
12/8/14 11:02:43.893 PM kdc[13708]: AS-REQ [email protected] from 127.0.0.1:64619 for krbtgt/[email protected]
12/8/14 11:02:43.904 PM kdc[13708]: UNKNOWN -- [email protected]: no such entry found in hdb
12/8/14 11:02:44.191 PM kdc[13708]: AS-REQ [email protected] from 127.0.0.1:61095 for krbtgt/[email protected]
12/8/14 11:02:44.210 PM kdc[13708]: UNKNOWN -- [email protected]: no such entry found in hdb
12/8/14 11:02:44.560 PM kdc[13708]: AS-REQ [email protected] from 127.0.0.1:52115 for krbtgt/[email protected]
12/8/14 11:02:44.576 PM kdc[13708]: UNKNOWN -- [email protected]: no such entry found in hdb
12/8/14 11:02:45.016 PM UserEventAgent[18]: Registered Workstation service - wdpmosx [68:5b:35:ca:f7:4b]._workstation._tcp.
12/8/14 11:02:45.193 PM kdc[13708]: AS-REQ [email protected] from 127.0.0.1:54745 for krbtgt/[email protected]
12/8/14 11:02:45.208 PM kdc[13708]: UNKNOWN -- [email protected]: no such entry found in hdb
12/8/14 11:02:45.554 PM kdc[13723]: label: WDPMOSX.XYZ.ORG
12/8/14 11:02:45.554 PM kdc[13723]: dbname: od:/LDAPv3/ldapi://%2Fvar%2Frun%2Fldapi
12/8/14 11:02:45.554 PM kdc[13723]: mkey_file: /var/db/krb5kdc/m_key.WDPMOSX.XYZ.ORG
12/8/14 11:02:45.555 PM kdc[13723]: acl_file: /var/db/krb5kdc/acl_file.WDPMOSX.XYZ.ORG
12/8/14 11:02:45.568 PM kdc[13723]: PKINIT: failed to find a signing certifiate with a public key
12/8/14 11:02:45.618 PM kdc[13723]: KDC started
Thanks again.

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[2013-04-19T12:22:39.848+05:30] [EPMServer0] [ERROR] [EPMCSS-09224] [oracle.EPMCSS.CSS] [tid: 11] [userId: <anonymous>] [ecid: 004qf4eGL3l3r2X_xtk3yW000Ckl0001U1,0:1] [SRC_CLASS: com.hyperion.css.facade.impl.CSSAbstractAuthenticator] [APP: WORKSPACE#11.1.2.0] [SRC_METHOD: authenticateUser] [URI: /workspace/logon] Failed to authenticate user. EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials.. .
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[2013-04-19T12:59:17.746+05:30] [EPMServer0] [ERROR] [EPMCSS-09224] [oracle.EPMCSS.CSS] [tid: 12] [userId: <anonymous>] [ecid: 004qf6hGL3y3r2X_xtk3yW000Ckl0001eJ,0:1] [SRC_CLASS: com.hyperion.css.facade.impl.CSSAbstractAuthenticator] [APP: WORKSPACE#11.1.2.0] [SRC_METHOD: authenticateUser] [URI: /workspace/logon] Failed to authenticate user. EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials.. .
[2013-04-19T15:28:47.535+05:30] [EPMServer0] [ERROR] [EPMCSS-09224] [oracle.EPMCSS.CSS] [tid: 33] [userId: <anonymous>] [ecid: 004qfF3tfH43r2X_xtk3yW000Ckl0001yB,0:1] [SRC_CLASS: com.hyperion.css.facade.impl.CSSAbstractAuthenticator] [APP: WORKSPACE#11.1.2.0] [SRC_METHOD: authenticateUser] [URI: /workspace/logon] Failed to authenticate user. EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials.. .
[2013-04-19T16:15:33.114+05:30] [EPMServer0] [ERROR] [EPMCSS-09224] [oracle.EPMCSS.CSS] [tid: 11] [userId: <anonymous>] [ecid: 004qfHf89Lv3r2X_xtk3yW000Ckl0002op,0:1] [SRC_CLASS: com.hyperion.css.facade.impl.CSSAbstractAuthenticator] [APP: WORKSPACE#11.1.2.0] [SRC_METHOD: authenticateUser] [URI: /workspace/logon] Failed to authenticate user. EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials.. .
[2013-04-19T16:19:08.380+05:30] [EPMServer0] [ERROR] [EPMCSS-09224] [oracle.EPMCSS.CSS] [tid: 33] [userId: <anonymous>] [ecid: 004qfHrx8Ja3r2X_xtk3yW000Ckl0002tk,0:1] [SRC_CLASS: com.hyperion.css.facade.impl.CSSAbstractAuthenticator] [APP: WORKSPACE#11.1.2.0] [SRC_METHOD: authenticateUser] [URI: /workspace/logon] Failed to authenticate user. EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials.. .
[2013-04-23T16:21:45.697+05:30] [EPMServer0] [ERROR] [EPMCSS-09224] [oracle.EPMCSS.CSS] [tid: 12] [userId: <anonymous>] [ecid: 004qkJsggb03r2X_xtk3yW000Ckl0001Gp,0:1] [SRC_CLASS: com.hyperion.css.facade.impl.CSSAbstractAuthenticator] [APP: WORKSPACE#11.1.2.0] [SRC_METHOD: authenticateUser] [URI: /workspace/logon] Failed to authenticate user. EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials.. .
[2013-04-23T16:40:45.011+05:30] [EPMServer0] [ERROR] [EPMCSS-09224] [oracle.EPMCSS.CSS] [tid: 31] [userId: <anonymous>] [ecid: 004qkKwaqEg3r2X_xtk3yW000Ckl0001Ko,0:1] [SRC_CLASS: com.hyperion.css.facade.impl.CSSAbstractAuthenticator] [APP: WORKSPACE#11.1.2.0] [SRC_METHOD: authenticateUser] [URI: /workspace/logon] Failed to authenticate user. EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials.. .
[2013-04-23T16:40:49.510+05:30] [EPMServer0] [ERROR] [EPMCSS-09224] [oracle.EPMCSS.CSS] [tid: 12] [userId: <anonymous>] [ecid: 004qkKws6Mt3r2X_xtk3yW000Ckl0001Kp,0:1] [SRC_CLASS: com.hyperion.css.facade.impl.CSSAbstractAuthenticator] [APP: WORKSPACE#11.1.2.0] [SRC_METHOD: authenticateUser] [URI: /workspace/logon] Failed to authenticate user. EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials.. .
[2013-04-23T16:40:55.448+05:30] [EPMServer0] [ERROR] [EPMCSS-09224] [oracle.EPMCSS.CSS] [tid: 12] [userId: <anonymous>] [ecid: 004qkKxEi3I3r2X_xtk3yW000Ckl0001Kq,0:1] [SRC_CLASS: com.hyperion.css.facade.impl.CSSAbstractAuthenticator] [APP: WORKSPACE#11.1.2.0] [SRC_METHOD: authenticateUser] [URI: /workspace/logon] Failed to authenticate user. EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials.. .
[2013-04-24T12:23:36.799+05:30] [EPMServer0] [ERROR] [EPMCSS-09224] [oracle.EPMCSS.CSS] [tid: 31] [userId: <anonymous>] [ecid: 004qlN2qpR63r2X_xtk3yW000Ckl0002xE,0:1] [SRC_CLASS: com.hyperion.css.facade.impl.CSSAbstractAuthenticator] [APP: WORKSPACE#11.1.2.0] [SRC_METHOD: authenticateUser] [URI: /workspace/logon] Failed to authenticate user. EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials.. .
[2013-04-24T15:50:40.655+05:30] [EPMServer0] [ERROR] [EPMCSS-05152] [oracle.EPMCSS.CSS] [tid: 31] [userId: <anonymous>] [ecid: 004qlYbI73U3r2X_xtk3yW000Ckl00037j,0:1] [SRC_CLASS: com.hyperion.css.web.config.action.LDAPUserAutoConfigureAction] [APP: SHAREDSERVICES#11.1.2.0] [SRC_METHOD: executeAction] [URI: /interop/framework/security/MSADUserAutoConfigureAction] Failed to execute automatic discovery for user configuration. Server returned empty list for the specified user identifier. Enter a valid unique user identifier. Example cn=HypUsers. Wild cards are not allowed.
[2013-04-24T16:08:10.851+05:30] [EPMServer0] [ERROR] [EPMCSS-05152] [oracle.EPMCSS.CSS] [tid: 11] [userId: <anonymous>] [ecid: 0000JsvbnEV3r2X_xtk3yW1HTvIO000011,0] [SRC_CLASS: com.hyperion.css.web.config.action.LDAPUserAutoConfigureAction] [APP: SHAREDSERVICES#11.1.2.0] [SRC_METHOD: executeAction] Failed to execute automatic discovery for user configuration. Server returned empty list for the specified user identifier. Enter a valid unique user identifier. Example cn=HypUsers. Wild cards are not allowed.
[2013-04-24T17:54:53.669+05:30] [EPMServer0] [ERROR] [EPMCSS-05335] [oracle.EPMCSS.CSS] [tid: 12] [userId: <anonymous>] [ecid: 0000Jsw0EmR3r2X_xtk3yW1HTvc800006a,0] [SRC_CLASS: com.hyperion.css.web.action.EditGroupAction] [APP: SHAREDSERVICES#11.1.2.0] [SRC_METHOD: executeAction] Failed to update group. Group properties are identical to the existing version. Update group properties to make changes.
[2013-04-24T18:06:20.455+05:30] [EPMServer0] [ERROR] [EPMCSS-09224] [oracle.EPMCSS.CSS] [tid: 11] [userId: <anonymous>] [ecid: 0000Jsw2qTJ3r2X_xtk3yW1HTvc800008m,0] [SRC_CLASS: com.hyperion.css.facade.impl.CSSAbstractAuthenticator] [APP: SHAREDSERVICES#11.1.2.0] [SRC_METHOD: authenticateUser] Failed to authenticate user. EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials.. .
[2013-04-24T19:37:40.234+05:30] [EPMServer0] [ERROR] [EPMCSS-09224] [oracle.EPMCSS.CSS] [tid: 12] [userId: <anonymous>] [ecid: 004qljJ9jYL3r2X_xtk3yW0007ha00009p,0:1] [SRC_CLASS: com.hyperion.css.facade.impl.CSSAbstractAuthenticator] [APP: SHAREDSERVICES#11.1.2.0] [SRC_METHOD: authenticateUser] [URI: /interop/logon] Failed to authenticate user. EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials.. .
[2013-04-24T20:55:26.002+05:30] [EPMServer0] [ERROR] [EPMCSS-05335] [oracle.EPMCSS.CSS] [tid: 12] [userId: <anonymous>] [ecid: 004qlndH3P_3r2X_xtk3yW0008JJ00003B,0:1] [SRC_CLASS: com.hyperion.css.web.action.EditGroupAction] [APP: SHAREDSERVICES#11.1.2.0] [SRC_METHOD: executeAction] [URI: /interop/framework/security/editGroup] Failed to update group. Group properties are identical to the existing version. Update group properties to make changes.
[2013-04-25T11:31:05.648+05:30] [EPMServer0] [ERROR] [EPMCSS-05335] [oracle.EPMCSS.CSS] [tid: 26] [userId: <anonymous>] [ecid: 004qm^^rys43r2X_xtk3yW0008JJ0000iO,0:1] [SRC_CLASS: com.hyperion.css.web.action.EditGroupAction] [APP: SHAREDSERVICES#11.1.2.0] [SRC_METHOD: executeAction] [URI: /interop/framework/security/editGroup] Failed to update group. Group properties are identical to the existing version. Update group properties to make changes.
[2013-04-25T12:03:04.431+05:30] [EPMServer0] [ERROR] [EPMCSS-09224] [oracle.EPMCSS.CSS] [tid: 12] [userId: <anonymous>] [ecid: 004qmaNFVp93r2X_xtk3yW0008JJ0000kj,0:1] [SRC_CLASS: com.hyperion.css.facade.impl.CSSAbstractAuthenticator] [APP: SHAREDSERVICES#11.1.2.0] [SRC_METHOD: authenticateUser] [URI: /interop/logon] Failed to authenticate user. EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials.. .
[2013-04-25T12:03:09.228+05:30] [EPMServer0] [ERROR] [EPMCSS-09224] [oracle.EPMCSS.CSS] [tid: 11] [userId: <anonymous>] [ecid: 004qmaNXpVT3r2X_xtk3yW0008JJ0000kk,0:1] [SRC_CLASS: com.hyperion.css.facade.impl.CSSAbstractAuthenticator] [APP: SHAREDSERVICES#11.1.2.0] [SRC_METHOD: authenticateUser] [URI: /interop/logon] Failed to authenticate user. EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials.. .
[2013-04-25T12:21:59.089+05:30] [EPMServer0] [ERROR] [EPMCSS-00301] [oracle.EPMCSS.CSS] [tid: 12] [userId: <anonymous>] [ecid: 0000Jszxbsg3r2X_xtk3yW1HUD7100000B,0] [SRC_CLASS: com.hyperion.css.facade.impl.CSSAbstractAuthenticator] [APP: SHAREDSERVICES#11.1.2.0] [SRC_METHOD: throwAuthException] Failed to authenticate user. Invalid credentials. Enter valid credentials.
[2013-04-25T12:36:36.338+05:30] [EPMServer0] [ERROR] [EPMCSS-05152] [oracle.EPMCSS.CSS] [tid: 11] [userId: <anonymous>] [ecid: 0000Jt00xho3r2X_xtk3yW1HUD7100002G,0] [SRC_CLASS: com.hyperion.css.web.config.action.LDAPUserAutoConfigureAction] [APP: SHAREDSERVICES#11.1.2.0] [SRC_METHOD: executeAction] Failed to execute automatic discovery for user configuration. Server returned empty list for the specified user identifier. Enter a valid unique user identifier. Example cn=HypUsers. Wild cards are not allowed.
[2013-04-25T12:36:50.411+05:30] [EPMServer0] [ERROR] [EPMCSS-05152] [oracle.EPMCSS.CSS] [tid: 11] [userId: <anonymous>] [ecid: 0000Jt011DC3r2X_xtk3yW1HUD7100002H,0] [SRC_CLASS: com.hyperion.css.web.config.action.LDAPUserAutoConfigureAction] [APP: SHAREDSERVICES#11.1.2.0] [SRC_METHOD: executeAction] Failed to execute automatic discovery for user configuration. Server returned empty list for the specified user identifier. Enter a valid unique user identifier. Example cn=HypUsers. Wild cards are not allowed.
[2013-04-25T12:37:00.009+05:30] [EPMServer0] [ERROR] [EPMCSS-05152] [oracle.EPMCSS.CSS] [tid: 12] [userId: <anonymous>] [ecid: 0000Jt013Z^3r2X_xtk3yW1HUD7100002I,0] [SRC_CLASS: com.hyperion.css.web.config.action.LDAPUserAutoConfigureAction] [APP: SHAREDSERVICES#11.1.2.0] [SRC_METHOD: executeAction] Failed to execute automatic discovery for user configuration. Server returned empty list for the specified user identifier. Enter a valid unique user identifier. Example cn=HypUsers. Wild cards are not allowed.
[2013-04-25T12:48:15.043+05:30] [EPMServer0] [ERROR] [EPMCSS-05345] [oracle.EPMCSS.CSS] [tid: 12] [userId: <anonymous>] [ecid: 0000Jt03cfC3r2X_xtk3yW1HUDT700000j,0] [SRC_CLASS: com.hyperion.css.web.action.ProvisioningAction] [APP: SHAREDSERVICES#11.1.2.0] [SRC_METHOD: executeAction] Failed to set roles for user/group. Updated provisioning information is identical to the existing one. Verify the changes.
I couldnt find any error that might be the reason for my issue.
Celvin,
I tried it , i.e limiting the number of groups in MSAD .. it didnt work.
Regards,
SS

Users are not able to login to workspace; forever authenticating

Since last week sometimes (it seems to occur randomly) our endusers are unable to log in to workspace. The 'authenticating user" image is running but nothing happens. Only a services restart of core/interactive reporting/ WA and workspace solves this temporarely.
As far as I know the following things have changed last week: ms patches has been applied and (some unknown)changes at proxy servers has been applied. The week before we updated from Workspace/IR 9.3.1 to 9.3.1.3 (and for wa to 9.3.1.3.3). # weeks before we upgraded HSS from 9.3.1 to 9.3.1.1
Has anyone a lead?

We still face the same problems. Not yet sure what causes it. it still seems to be related to a IR (BQY/OCE) report to Essbase.
After restaring all services in right order, we have clean logs. In most cases we can process the particular IR document to essbase 20 times or more and it runs fine and show output within 2 or 3 seconds. But on the other hand,it seems always when the system is down, this document (in fact we have 4 documents with this essbase-oce/das) the last IR document which was run was the essbase one. In certain cases when it goes down and we restart, we try to run the essbase IR document and the system goed down immidiatly. So it seems a essbase related issue.
Two things:
A: There seems to be no error message in the essbase logs around the tie it happens.
B: Why would essbase connection bring the IR/ Core system down?
Does anyone know any known issues with IR to essbase?

User not able to login to MSA

Hi,
We have an issue in which the user is not able to login to MSA even though the user in there in the smousers table in the ides. While logging in it gives up an error that the User id or password is incorrect.
I even changes the password for the employee but the situation is the same. While running the Conntrans, the B-Docs EMPLOYEE_WRITE as well as USER_WRITE is not processed. Hence I generated the Metadata for these two B-Docs by going to the Client Console. Still I face the same error.
Please let me know what can I do to resolve this. Any pointers would be of great help.
Regards,
Rasmi.

Hi,
In your smoeac transaction you have to suscribe to the object :
Authorization
Authorization1
Authorization 2
User (USERNAME)
If you've these it might be working,
I had the same error message but it's not the id or the password like error message said it's just that customizing for authorization are not replicate as well
Regards
Edited by: Julien DESGEORGES on Jan 12, 2009 2:25 PM

Users not able to login to Workspace V 11.1.2

Greetings,
We changed the Admin password yesterday and today few users are not able to login to Workspace and some users are getting some warning messages in webforms.We are using V 11.1.2 .
Follwing are the warning that users are getting:
You must suply a valid user name and password to log onto the system.
URI:https:// xxx:xx/browse/dyn
Code: -3
Description: An error occured processing the result from the server.
Has anyone faced similar issue?
Thanks,
Gagandeep Sharma

If issue has been resolved ..Please mark it answered ..it will help others as well..
Cheers!
Sh!va

Users not able to login but present in user list

Hi :
We have couple of users in user list , among those some of the users are not able to login . When i went to SU01 that users are present .
when i try to display/ change the users which is saying that user does not exist . but that users are present in user list .
How to activate those users instead of recreate .
This is very critical for me please help .
Thanks in advance,
Chimsi

Chimsi,
Now this is going to sound silly, but on their log on screen, are they trying to log into the correct client?
Also make sure they are using the correct password. You can reset it in SU01.
Make sure in SU01, that the users are defined as "Dialog" user in the "Logon Data" tab and that the user's Validity Period is set correctly.
Let us know if the logon data is all correct, but you are still getting errors.
Cheers,
Pat.
Message was edited by: Patrick Yee

Recently cerated Open Directory user accounts not able to login.

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