Recently, firefox stopped opening links to .doc attachments--the same links open fine in IE and Chrome

I noticed this a couple of weeks ago. First on my laptop and now on all of my computers. When a web site has a link to a .doc file it simply will not open. If I change settings to open in a new tab--I just get a blank tab.

I have tried that multiple times. also restarted the browser, upgraded to the latest version. nothing has worked so far.

Similar Messages

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    I downloaded a new copy after deleting everything Firefox and I get a message that says "Profile Missing - Your Firefox profile cannot be loaded . It may be missing or inaccessible."

    Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode
    How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile

  • My bookmark icons can be fully seen in bookmark toolbar. But on the address bar and on tab most of the icons are blank and when I open most of the websites, their icons are also blank, too. I've already reinstall the firefox 3.6.3 but it is the same. Plea

    My bookmark icons can be fully seen in bookmark toolbar. But on the address bar and on tab most of the icons are blank and when I open most of the websites, their icons are also blank, too. I've already reinstall the firefox 3.6.3 but it is the same. Please help me. Some of the websites show thier icon normally.
    == User Agent ==
    Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

    Yes, it doesn't work. I ran in safe mode. nothing changed. I uninstalled Mozilla firefox with only standard removal, no change. I finally uninstalled Mozilla with complete removal and reinstalled it, then it return to normal. Why does this happen? Thanks for your reply.

  • Firefox initally opens fine , but when I try to open another tab Firefox hangs or I get an unresponsive script message

    firefox initally opens fine right to my homepage. Then a few minutes later it starts hanging and I cannot scroll or do anything until it connects. Similarly when I try to open a new tab, the new tab either hangs forever, or I get an unresponsive script error message. I have tried resetting firefox and starting firefox in safe mode. nothing seems to help.

    Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
    You can try these free programs to scan for malware, which work with your existing antivirus software:
    * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
    * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
    * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
    * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
    * [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
    [http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
    Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
    Did this fix your problems? Please report back to us!

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    Linc Davis,
    I have the same problem, and will post my panic report contents below...  Any help is certainly appreciated.
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    panic(cpu 4 caller 0xffffff7f8b201fac): "GPU Panic: [<None>] 3 0 a0 d9 9 8 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x102c00000 0xffffff8100805000 0x0e7150a2, D0, P1/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127
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    0xffffff80ffce3af0 : 0xffffff8008e22f69
    0xffffff80ffce3b70 : 0xffffff7f8b201fac
    0xffffff80ffce3c40 : 0xffffff7f899f9cf8
    0xffffff80ffce3d00 : 0xffffff7f89ac6e26
    0xffffff80ffce3d40 : 0xffffff7f89ac6e84
    0xffffff80ffce3db0 : 0xffffff7f89cf1f31
    0xffffff80ffce3e20 : 0xffffff7f89aea011
    0xffffff80ffce3e40 : 0xffffff7f89a00841
    0xffffff80ffce3ef0 : 0xffffff80092ada80
    0xffffff80ffce3f30 : 0xffffff80092ac522
    0xffffff80ffce3f80 : 0xffffff80092ac5f7
    0xffffff80ffce3fb0 : 0xffffff8008ed6aa7
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             com.apple.nvidia.driver.NVDAResman(8.1.8)[3A2A3C2D-E129-3190-A682-E831B38F0FBF] @0xffffff7f899a9000->0xffffff7f89c13fff
                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f89546000
                dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f89999000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f89956000
             com.apple.nvidia.driver.NVDAGK100Hal(8.1.8)[3CF8C2FA-83E6-39E3-A5B7-C7CC839B8C7 5]@0xffffff7f89c1e000->0xffffff7f89dcdfff
                dependency: com.apple.nvidia.driver.NVDAResman(8.1.8)[3A2A3C2D-E129-3190-A682-E831B38F0FBF] @0xffffff7f899a9000
                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f89546000
             com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7f8b1f4000->0xffffff7f8b206fff
                dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7f8b1ec000
                dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f8a208000
                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f89546000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f89956000
                dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f8b1ef000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    13A603
    Kernel version:
    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
    Kernel slide:     0x0000000008c00000
    Kernel text base: 0xffffff8008e00000
    System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
    System uptime in nanoseconds: 11367242923
    last loaded kext at 8941821786: com.symantec.kext.SymAPComm          12.2f2 (addr 0xffffff7f8b30b000, size 20480)
    loaded kexts:
    com.symantec.kext.SymAPComm          12.2f2
    com.parallels.virtualsound          1.0 22731.929773
    com.Logitech.Control Center.HID Driver          3.4.0
    com.symantec.kext.ips          3.5f2
    com.symantec.kext.ndcengine          1.0f2
    com.symantec.kext.internetSecurity          5.2f2
    com.seagate.driver.PowSecDriverCore          5.1.1
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AudioAUUC          1.60
    com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
    com.apple.driver.AGPM          100.14.11
    com.apple.driver.ApplePlatformEnabler          2.0.9d1
    com.apple.driver.X86PlatformShim          1.0.0
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.driver.AppleHDAHardwareConfigDriver          2.5.2fc2
    com.apple.driver.AppleHDA          2.5.2fc2
    com.apple.iokit.IOBluetoothUSBDFU          4.2.0f6
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.driver.AppleThunderboltIP          1.0.10
    com.apple.driver.AppleIntelHD4000Graphics          8.1.8
    com.apple.driver.AppleMikeyDriver          2.5.2fc2
    com.apple.driver.AppleSMCLMU          2.0.4d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleMuxControl          3.4.12
    com.apple.GeForce          8.1.8
    com.apple.driver.AppleBacklight          170.3.5
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.driver.AppleLPC          1.7.0
    com.apple.driver.AppleHWAccess          1
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.AppleIntelFramebufferCapri          8.1.8
    com.apple.nvidia.NVDAStartup          8.1.8
    com.apple.driver.AppleUSBTCButtons          240.2
    com.apple.driver.AppleUSBTCKeyEventDriver          240.2
    com.apple.driver.AppleUSBTCKeyboard          240.2
    com.apple.driver.AppleFileSystemDriver          3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.4.0
    com.apple.driver.AppleUSBHub          650.4.4
    com.apple.driver.AppleSDXC          1.4.0
    com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9
    com.apple.driver.AirPort.Brcm4331          700.20.22
    com.apple.driver.AppleAHCIPort          2.9.5
    com.apple.driver.AppleUSBEHCI          650.4.1
    com.apple.driver.AppleUSBXHCI          650.4.3
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          2.0
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.iokit.IOBluetoothFamily          4.2.0f6
    com.apple.driver.DspFuncLib          2.5.2fc2
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOAudioFamily          1.9.4fc11
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.iokit.IOSurface          91
    com.apple.driver.AppleGraphicsControl          3.4.12
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.iokit.IOAcceleratorFamily          98.7.1
    com.apple.nvidia.driver.NVDAGK100Hal          8.1.8
    com.apple.driver.AppleThunderboltEDMSink          1.2.1
    com.apple.driver.AppleThunderboltDPOutAdapter          2.5.0
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.driver.AppleSMC          3.1.6d1
    com.apple.driver.AppleSMBusPCI          1.0.12d1
    com.apple.nvidia.driver.NVDAResman          8.1.8
    com.apple.driver.IOPlatformPluginFamily          5.5.1d27
    com.apple.driver.AppleHDAController          2.5.2fc2
    com.apple.iokit.IOHDAFamily          2.5.2fc2
    com.apple.iokit.IOAcceleratorFamily2          98.7.1
    com.apple.AppleGraphicsDeviceControl          3.4.12
    com.apple.iokit.IONDRVSupport          2.3.6
    com.apple.iokit.IOGraphicsFamily          2.3.6
    com.apple.driver.AppleThunderboltDPInAdapter          2.5.0
    com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.0
    com.apple.driver.AppleUSBMultitouch          240.6
    com.apple.iokit.IOUSBHIDDriver          650.4.4
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.driver.AppleUSBComposite          650.4.0
    com.apple.iokit.IOFireWireSBP2          4.2.5
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
    com.apple.driver.AppleThunderboltNHI          1.9.2
    com.apple.iokit.IOThunderboltFamily          2.8.5
    com.apple.iokit.IOEthernetAVBController          1.0.3b3
    com.apple.driver.mDNSOffloadUserClient          1.0.1b4
    com.apple.iokit.IO80211Family          600.34
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOUSBUserClient          650.4.4
    com.apple.iokit.IOAHCIFamily          2.6.0
    com.apple.iokit.IOUSBFamily          650.4.4
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.10
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          21
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.8
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    com.apple.kec.pthread          1

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