Recently had bought an iphone off ebay there icloud info is still in it and it wont let me access they phone ?anyway i can get pass that to access phone
help
If the seller will not or cannot provide his Apple ID and password with which to unlock it and restore it as your own, return it and get your money back. There is no circumventing iOS 7's Activation Lock.
eBay's policies overwhelmingly favor the buyer. You will either be 100% satisfied with your purchase or your money will be 100% refunded.
Similar Messages
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Bought an iPhone off ebay and its stolen and locked on icloud at activation, what should i do?
Recently, my partner bought an iphone off ebay to find out it was stolen, no money can be recieved back so is there anything Apple or the community can recommend?
Sell it for parts, give bad feedback, file paypal or ebay claim, do better homework next time.
And the last one my favorite - spank him/her. -
Okay so I recently bought an IPhone 4S from a friend, and when I had gotten home, his old iTunes/apple/ICloud account wa still logged in and after a few attempts of it, I don't know the way through it, could anyone please help?! thank you so much!!
You've encountered iCloud Activation Lock. Contact you friend and have him follow the directions here:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account -
hi, my memory was full so i decided to backup my iphone to the laptop and by mistake everything got deleteed and got replaced by the old backup? anyway i can get my stuff back ?
Oh no! You restored from a backup instead of creating one! If you do not have a more recent backup anywhere, then there is no way!
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Basically, i need all my old stuff from my iphone 4 with ios5 onto my new iphone 4. The new phone i received only had ios4. I went to get all my contacts and backup from my old phone onto my new phone and it wont let me because my new phone is only ios4 and my backup from my old phone was in ios5. I cant get ios5 on my phone without creating a new backup of my new phone, which has nothing on it. If i restore it as a new phone and backup virtually nothing from my new phone, will that get rid of all my old backup stuff from my old iphone?
Bottom line is you CANNOT restore to a phone from a backup that has a more recent iOS which is what you're trying to do. Just can't be done.
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a while back my email was hacked and i could no longer remember the password for my apple id because i had changed it so many times. i ended up making a new apple id and changed everything i could over to that one, however, my iCloud information is still set to my old id and i am unable to change that and i get random pop ups while using my phone that ask for the password to the old id. i called support and i was told they would charge me $120 to help me out with this, but i think it is outrageous to pay that amount when the malfunction is an issue with apple, not me. is there anyone to reset my iCloud configurations and id because that is truly all i think i need to do, other than find a way to delete the old ID from my phone completely.
Make sure you enter your new Id in settings/message, settings/facetime. ANy content that you downloaded with the old ID is forever linked to that old ID and if you have apps that were downloaded with the old ID and you want to update them you can only do that with the old ID. You could delete those apps and downlad them again ( and pay for them if they are not free apps)
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hello there i just have 1 question, i have forgotten my security answers to the login questions how do i reset/change these, so atm i cannot get into the itunes store on my new ipad2?
Hi sjs1983! You can get support for your Apple ID here:
http://www.apple.com/support/appleid/ -
Is there anything i could do
You would need to contact the seller and get their icloud information.
Best thing to do, is return the phone and get your money back, then buy your iphone from an authorized Apple dealer and you won't run into this problem. -
Where did all my apps go?
Yeap, it's another of those "undocumented features" from the Apple cult. The same thing happened to me even though I backed up to iTunes before upgrading. I lost everything... apps, music, podcasts and ebooks.
You'll have to reinstall all your missing apps from the app store. But, don't worry. It's free. It remembers that you bought them. You can even look up past purchases to verify what you bought. (I don't know how far you can go back since I only bought my iPad last month.) The pain is that you have to load them individually.
I also had to separately reload all my music, podcasts and ebooks, which I acquired prior to buying my iPad.
It goes to show that the one area in which Apple really beats out Microsoft, is their hype.
Even so, the iPad is great. -
Hello ,
I have purchased an itunes card 2 weeks ago and it doesnt work then we had to go back to the store to get a new one from them. And No One Has Answered Me IN 5 Days
Please HELP MEhttp://www.apple.com/support/itunes/contact/
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros. http://support.apple.com/kb/HT5552 -
About two years ago I bought an Ipod (4), recently I bought an Iphone 4S. I just want to transfer some songs from my old ipod to my new phone and I am not being capable to find a way in Itunes!! Any help???
Just transfer them from iTunes.
If they are not in iTunes. connect the iPod, then File > Devices > Transfer purchases.
Then connect the iPhone and sync these songs. -
I bought an iPhone from Ebay and it did not turn on so I looked on WinSCP and it said there was NO files PLEASE can someone send me iPhone 4 files!
No, no one can do that. You need to try restoring it:
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
I purchased an iPhone off eBay and the phone isn't stolen or anything but it has the activation lock on it where it says "this phone is linked to an apple account (****@****.edu) I tried contacting the seller and they thought restoring the phone would remove that but its hasn't any idea what I can do or am I screwed and I need to get my money back
The iOS activation lock is a new feature that will be introduced in iOS 7, and is currently only something that can be used as part of the iOS 7 beta. The activation lock is exactly what the name suggests, it's a lock to prevent activation. This is done so that if the device is stolen, it can't be used. There is no work around you can do on your end, the only way it can be done is for the original owner to remove this device from his "find my iPhone" settings, which he can only do by giving you his appleID login details.
As activation lock is part of iOS 7 developer preview beta, you might get more information at the developer forums however it's more than likely you got ripped off -
I had bought the iphone 5 four months ago. The problem is that it gets heated too much. I noticed it recently. What should I do? Should I take it to apple store to replace? Will they replace my iphone 5?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
Hello All, I bought an Iphone of eBay. It seemed fine until this morning when it switched itself off and now it won't come on unless it's plugged in. And even then it is asking that it needs to be activated, but it can't connect to iTunes
Try Recovery Mode... http://support.apple.com/kb/HT1808
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