Recently I have been unable to access hyperlinks from my email account. How can I fix this?

Recently I have lost the ability to access hyperlinks from my email.  Need help fixing this issue.

Try quitting Mail and then reset the iPad. Double click the Home button to show the screen with running and recently used apps. Each app icon will have a sample page above it. Flick up on the page (not the app icon) and the page will fly away and the app icon will disappear. This quits that app. Then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

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