Recently i started getting repeated download of the same email even after reading it and often after moving it to trash.

i have outlook accounts. sometimes it works properly. sometime i get repeat download on one account, sometimes two or rarely three. this is new within the past few weeks. i run win8.1 up to date. thunderbird is up to date. i have made no configuration changes on my thunderbird settings. this is driving me crazy. i use norton internet security. i tried turning off email scanning. made no difference. it seems that the only sure way is to empty my trash, which i like to delay. sometimes i don't have to empty the trash...

i continue to have this problem and it is driving me nuts. i get the same messages repeated. somehow there is a failure in communication between TB and my outlook account. everything seems to be configured appropriately.
your suggestion to uninstall TB and do a new install seems wise. i don't want to lose any saved messages, etc. is there an easy way to backup the TB data?

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    PIN: C0001B7B4   Display/Scan Bar Code
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    PIN: C0005A9AA   Display/Scan Bar Code

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