Recently I upgraded my I Phone to 5.0.1 and when I tried to play my music all the songs were greyed out and not active. I tried to sync with my Itunes and it was not successfull. I went to the genius bar and all the geniuses could do was blame my PC.

Why are all my songs greyed out on my I Phone after I recently ugraded to 5.0.1?
Tried to sync and still no luck. The genuises at the genius bar blamed my PC and had no answers.
Can anyone help, Pleeeeeseee?

You have two choices, however, choice one will only work for your 3GS: Download & Install this:
http://support.apple.com/kb/DL1575
If you get an iPhone 5, you will need to purchase 10.6.8 & then update to iTunes 11:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

Similar Messages

I have just purchased a 5S iphone, when I tried to sync with my Imac it comes up with "...requires iTunes version 11.1 or later.." my iTunes version is 10.6.3, I rechecked software updates but says there is no updates required. help

I have just purchased a 5S iphone, when I tried to sync with my Imac it comes up with "...requires iTunes version 11.1 or later.." my iTunes version is 10.6.3, I rechecked software updates but says there is no updates required??? I checked when last auto update was done which was 01/07/12 I also tried downloading from web iTunes version 11.1.5 but it wont load because I don't have min version 10.6.8. What can I do to sort this out? Note: I am a not computer savy so be easy on me.

If your computer is running an OS X prior to Snow Leopard 10.6,
the answer (if it is an Intel-based Mac; not old PowerPC model)
would be to buy the retail Snow Leopard 10.6 DVD from Apple
for about $20, and install it. Then update that to 10.6.8 by using
the installed Snow Leopard online to get Combo Update v1.1 for
Snow Leopard 10.6.8. After that is installed & updated, run the
system's Software Update again, to see what else is available to
that system.
Later systems can then be looked into at Mac App Store, once
the computer is running Snow Leopard 10.6.8.
And if your computer is a Power PC (G4/G5, etc) and has no
Core2Duo kind of CPU -- See "About this Mac" in apple menu
to disclose the general info about your Mac. Also you can see
even more by clicking on "More Info" when looking in there...
If it isn't an Intel-based Mac, it can't run a system past 10.5.8.
Hopefully this helps.
Good luck & happy computing!

TS3697 when trying to sync with my itunes, i get error message -69

when trying to sync with my itunes, i geterror message -69

Hey casper808,
Thanks for the question. The following resource outlines this exact error message along with applicable troubleshooting steps:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Thanks,
Matt M.

Fellows I had conect my iphone with another itunes, we transfer an appp that was bougth to my iphone. later on when I tried to sync with my own itunes, some apps had disapeard and can not transfer old ones back

After i transfer a app from my wife itunes to mi iphone (wich is usually sync with another pc) some apps had dessapeard and when i went back to sync with my own itunes in my own pc, the apps that shows the itunes on my own account are not transfered to my iphone any more.
Does anybody knows what i havwe done and what i have to do to solve it.
The wors think is that i have lost some files that i have downloaded on the word processor app.
Thinking that i was going to recover it after reinstall again the app, nothing had happen.
Thank to all

What iPhone do you have? You can check in settings>>general>> about.
If you have a 3G you cannot update beyond iOS 4.2.1. The 3G is over 4 years old an was discontinued over 2 1/2 years ago. You need the latest ios to run the latest versions of some apps. If you have a 3GS you can update.
If your phone is not responding, reset it by pressing and holding down both the home button ad lock/ sleep button simultaneously until the Apple logo appears.

TS4009 all of my audio purchases from itunes are stored on my iphone which is taking up all of my memory. can i back them up to icloud? i tried to sync with my itunes library, but the library on my computer doesn't contain all of my songs.

All of my purchases from iTunes are stored on my iPhone and taking up all of my memory. I want to store the music in iCloud if possible, but I can't get it to work. I tried to sync my phone to iTunes, but the library on my computer is all screwed up! I backed up my library to my harddrive, but now a lot of the songs aren't there and the ones that are there have multiple duplicates! If I try to sync my phone to my computer I'm afraid it will sync to the current library on my computer and I will lose all of the music on my phone! HELP this is driving me crazy!

There's a menu choice (I think under "Files") that lets you sync purchased items on a device back to itunes. Look for that.
iCloud does not store music. If you want to do that you'd have to subscribe to itunes Match, but to get music to the match servers, you need the music in the itunes library on your computer.

IPhone trying to sync with second iTunes

My iPhone and iPad sync with my home computer, called "Colin's MacBook".
My work computer, called "Colin's Work MacBook", has the same iTunes library, copied over from a Time Machine backup.
I sync my iPhone and iPad over wifi.
Every time I open iTunes at work, it insists on mounting my iPhone and iPad and syncing them. I've checked the sync settings and it is set to prevent automatically syncing (Settings > Devices).
This changes the Wifi Sync control panel to say "This will sync automatically when 'Colin's Work MacBook' is available", and I have to sync to my home Mac via a cable to change it back.
Then I open iTunes at work the next day and the same thing happens all over again.
How can I get iTunes at work to stop trying to grab the iDevices?

It really has nothing to do with the fact that it is second hand. See here -
For Windows
http://support.apple.com/kb/TS1538
http://www.apple.com/support/ipad/assistant/itunes/
https://discussions.apple.com/message/17579027#17579027
For macs
http://support.apple.com/kb/TS3540

When I tried to log into my itunes account, I was asked to update my credit card information. When I confirmed my credit card info, I got a response about my security code not being accurate -which is not the case-it is 100% accurate. How do I fix?

I keep getting a message about my security code not being accurate. I tried 3 different cards & have the same issue. Is this a systems issue? I need to get my apps installed on my new iPhone 4. I am unable to download without confirming my credit card info- My security codes are 100% accurate.Anyone else having this issue? What is the fix for this?

Ohemod,
There are 120+ countries that have iTunes Stores, but that leaves many that do not. You can consult this document: iTunes Store: Which types of items can I buy in my country?
Opening in a new country requires a tremendous amount of legal, commercial and financial investment, but I am sure Apple would be interested in knowing where there is unmet demand. If you wish to make suggestions to Apple, you can use the iTunes Feedback page.

IPod Classic songs were wiped out - will not sync with iTunes

iPod Classic turned on and has zero music - somehow wiped out. Will not sync to iTunes - iTunes freezes when iPod is connected but works fine when no iPod connected. iPod was reset to the original date of 2000 and mostly sits with the apple logo. iTunes has current version - tried resetting the iPod but iTunes still does NOT recognize the iPod.

Fixed it after some more fiddling - restored iPod from the frist sync a few days back, and then tried again.

I-pod linked to old i-tunes library on a pc which no longer works. How do I save the songs on the i-pod as when trying to sync with new itunes library it wants to erase the library on the i-pod?

Hi,
Old laptop crashed. Got new one. Only just got round to sorting out i-tunes. Managed to transfer some content from pc, but prob gonna have to do the whole CD thing again! However, trying to update i-pod and I can't, it tells me it is linked to another library and do I want to erase and sync.
Of course I do not want to do this as I would lose numerous songs.
Any suggestions?
Dave

Recover media from iPod
See this post from forum regular Zevoneer for options on moving your iPod data back to your computer.
tt2

IPad will not sync with new ITunes

Hey,
I just updated ITunes to 10.5.2.11 and when I tried to sync with my Ipad - it said that it could not because I did not have "Apple Mobile Device Service" started.
What the heck is that - I synced just fine before the update.
Help.
Thanks

http://support.apple.com/kb/TS1567
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

My new LG exalt does not play my music from the sd micro card. my old phone was a LG wine III. why does it not play from my old lg wine to the new one

my

Let's get your music playing, beans3! What happens when you try to play your music from the SD card - Any error messages? Do the songs show as downloaded to your phone? Please share details so we can help.
TanishaS1_VZW
Follow us on Twitter@VZWSupport

When I trying to sync the Iphone Itunes show me message about error 0x009bd33

When I trying to sync my Iphone, Itunes shome message about error 0x009bd33
Help Please

downgrading the iOS is not supported and therefore cannot be discussed in this forum. You'll need to go elsewhere for support.

I have some music from CDs and recent purchases from iTunes on my iPhone 4 that are not synced with my iTunes account on my computer. How can I sync my phone and iTunes on my computer without losing what is on my iPhone? (original computer was stolen)

I have some music from CDs and recent purchases from iTunes on my iPhone 4 that I would like to sync with my iTunes account on my computer. The CDs were on my original laptap also, but it was stolen and I set up the iTunes on my new computer.
When I try to sync I get a message indicating that the iPhone iTunes will be replaced with the computer iTunes.
How can I sync and retain both iTunes?

Music is designed to sync in one way only, and that is from iTunes to the phone. There is the expectation that you would backup the computer to save this data. There are 3rd party solutions to try and recover music from the phone to put back into a blank iTunes library.
See this user generated tip for help https://discussions.apple.com/docs/DOC-3141

I have an iphone 5. I have no idea of the ios version in it. Recently i broke my iphone screen and its showing up nothing. it was never synced to itunes or to any pc. When i tried to connect iphone to itunes in my pc it was asking was passcode which

I have an iphone 5. I have no idea of the ios version in it. Recently i broke my iphone screen and its showing up nothing. it was never synced to itunes or to any pc. When i tried to connect iphone to itunes in my pc it was asking for passcode which i had forgotten ages ago. Suggest me the possible ways to recover my iphone.

Since the screen doesn't work, it will be challenging to get it working, even thru iTunes. You will need to ask yourself if you want to invest more money in it or get a new one, especially since the contents will be lost since you don't know the passcode. Apple will gladly replace the screen for a cost that represents a significant portion of the price of a new. Once the screen is done, you may or may not be eligible for the free iPhone 5 Battery Replacement Program.
Or, if you decide to salvage it and are strong of heart and firm of hand, you can replace the screen yourself for less. See here and note they carry kits with all needed tools and parts.

My iPhone 5 is not syncing with my iTunes 11.3, on OSx. I have just completed all of the most recent updates and have looked into completely uninstalling iTunes but I fond my computer won't let me! Any ideas?

My iPhone 5 is not syncing with my iTunes 11.3, on OSx. I have just completed all of the most recent updates and have looked into completely uninstalling iTunes but I found my computer won't let me! Any ideas?

Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Application Support/SyncServices
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Recently I upgraded my I Phone to 5.0.1 and when I tried to play my music all the songs were greyed out and not active. I tried to sync with my Itunes and it was not successfull. I went to the genius bar and all the geniuses could do was blame my PC.

Similar Messages

Maybe you are looking for