Recently, my Elements 7 backup was moved to Revel, Is that free for PC users?

I read that Revel is free for iPod users. Is it also free for PC users? My backup for Elements 7 was recently moved there.

Revel is free for all available platforms (iMac,iPad,iPhone, iPod). On windows there is no desktop client but you can use https://www.adoberevel.com/ (Revel's web client). Detailed info is available on https://www.adoberevel.com/pricing
Please let me know if you need more info on it.
~Andromeda

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I pulled down the notification center, tapped the "tap to tweet" and my phone was jammed. It stayed that way for a minute then restart itself. Is there any way to fix it or at least give me an explanation

I pulled down the notification center, tapped the "tap to tweet" and my phone was jammed. It stayed that way for a minute then restart itself. Is there any way to fix it or at least give me an explanation

Hi Abbie. You have every reason to be upset. These issues normally happen in our country. You can send them an email regarding your concern here:
http://www.apple.com/feedback/macbook.html
Regarding your battery, you can probably reset the SMC and see if that improves your battery life. Here are the steps.
http://support.apple.com/kb/ht3964

Elements 12 crash when sharing to Revel

I have recently bought Elements 12 and was trying to upload all my 7000+ photos to Revel when some runtime error message came up that made Elements crash; when I reload Elements 12 it says it cannot access my catalog as it is being used by another programme. Yet I have no other programmes running! Any ideas how to fix please?

What an amazingly simple solution. Thanks for that! You would think that with many people using GB for podcasts, that when you select the podcast template they would either eliminate the need for the tempo selection, or default you to 40bpm. Thanks again!
josh

Had a recent crash on my macbook, was previously using OS 10.6 I think. Restored from recent Time Machine backup and updated to OS 10.8.2 and now I cannot open Logic Pro 9. I get a 'No entry' Icon and a not supported on this type of Mac message. I cannot

Had a recent crash on my macbook, was previously using OS 10.6 I think. Restored from recent Time Machine backup and updated to OS 10.8.2 and now I cannot open Logic Pro 9. I get a 'No entry' Icon and a not supported on this type of Mac message. I cannot update either as anything up to 9.1.1 tells me I don't need it yet 9.1.2 tells me I need an eligable Logic Pro Version was not found in applications.
All of my files are stored in a separate hard drive with only the actual app having been on my Macbook. Should I just reinstall?

Hi
To run Mouitain Lion you need to update Logic.
For the updaters to work the Logic application must be:
a) Within the Applications folder, and not in any sub-folder
b) Named "Logic Pro" with no extra numbers or spaces
CCT

I recently had to purchase a new iPhone 4S. I backed up my old 4s to my iMac and when I went to restore, I got this message "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".

I recently had to purchase a new iPhone 4S. I backed up my old 4s to my iMac and when I went to restore, I got this message "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored". I just purchased the iPhone 4S today so I know it's not the phone. How can I get my information back?

If it's corrupt, generally it would be lost.
However, there is third-party software out there that can retrieve some of the data, those of which however I could not recommend as I have never done so myself.
Also, if the old 4S was running a more recent software version than the current 4S, that may cause the issue however usually iTunes tells you exactly that.
Good luck in retrieving that information.

HT3412 I recently moved all my photos from iphoto to Aperture. I had several iphoto books and cards in my project file. When everything was moved to Aperture I can't find any of the books or card projects. Are they gone or can they be restored?

I recently moved all my photos from iphoto to Aperture. I had several iphoto books and cards in my project file. When everything was moved to Aperture I can't find any of the books or card projects. Are they gone or can they be restored?

1 - without specifics I have no idea how to help
2 - the question was "are you trying to use them in iPhoto? " - it sounds like you are - to do so you will have to export them from Aperature and import into iPhoto
3 - for information on how to use them in Aperature then you need to ask about how to use Aperature in the Aperature forum as it does not involve iPhoto
LN

PS Elements 6.0, Vista: Moving Files

I need to move my massive set of files off of my computer and onto an external drive (I need the space on my computer hard drive for work). I have all the files backed up already on a third hard drive. Here is the problem.
1) In order to not lose the tags for all the photos, I did "move" within photoshop, assuming that the program would then be able to know where the photos were now placed. However, when I did this operation it did not know where the photos were, so when I go to a photo in the Organizer and call it up, it has to search for it. I direct it to the new location on the external hard drive that now has the photos, but it seems to need me to do this one-by-one, which will take days with 10,000 photos. Is there a way to have it do one massive "connect" process with all photos, so I do not have to do it one-by-one?
2) In copying, it did not retain the file structure. I have all photos in files such as "Montreal with Family" or "Creative photos" which helps me locate them if I do not use photoshop. But these were not retained. The result is one massive file on the new hard drive. I am not sure why the move process did not include the file structure. How can I do a "move" that includes this file structure?
Item #1 and #2 are related. One solution is to just copy all the files, with the existing file structure, using Windows explorer, but then do a collective "hook" up from Elements 6.0 to these new files, if possible.
3) I think that the tags are really kept with the thumbnails in Elements -- not in the photo files themselves. Is that right? If so, while I have always backed up the photos themselves many times, it seems that I should also backup the thumbnail structure and tags that Photoshop uses. Where is the file kept with that information, so I can make sure to back it up?
4) While I am at it, I bought Lightroom because I heard it was better at managing files, but can not figure out how to get Lightroom to recognize the hundreds of tags I built up within Elements. Is there a way to do that? Until I know how to do that, I will not switch over to Lightroom to manage files.

Ray,
It sounds like you moved your photos to the external drive using the File > Move command. As you discovered, that command moves individual files and does not preserve the folder structure. (A point of terminology to avoid future confusion: a file is an individual photo, document, movie, etc. A folder is the thing that contains many files.)
I think you ended up with lots of missing files in your catalog because of a bug in the PSE 6 Move command. When you move a file into a folder that already has a file of the same name, that second file is permanently deleted. Since you were moving all the files in your catalog into a single folder, you were bound to end up with many that had the same name.
To move all your photo folders to the external drive preserving their structure, you can use Display > Folder Location view:
http://www.johnrellis.com/psedbtool/photoshopelements-6-7-faq.htm#_Move_your_photos
> 3) I think that the tags are really kept with the thumbnails in Elements -- not in the photo files themselves. Is that right? If so, while I have always backed up the photos themselves many times, it seems that I should also backup the thumbnail structure and tags that Photoshop uses. Where is the file kept with that information, so I can make sure to back it up?
The locations of your photos, along with tags, albums, stacks, dates/times, captions, thumbnails, etc. are stored in your catalog. You can find the location of your current catalog by doing Help > System Info. You should definitely back it up. If you use PSEs builtin backup, it will do that for you. But if you prefer to use a general-purpose backup utility, then make sure your catalog is being backed up, for sure.
> how to get Lightroom to recognize the hundreds of tags I built up within Elements.
Lightroom 2 can import PSE 6 catalogs.

Reset my Timecapsule, my old backups are still there but Time Machine says last backup was never

Ive been using my Time capsule as a router for 5 months and recently moved were I had a router supplied. I plugged my wireless modem into the Timecap and still used my home network. I recently decided to not use the Timecap for a router but just as a backup. I was having connectivity issues so I pressed the reset butting for 5seconds and reset it. When I look inside the drive I can see my old backups, but in Time machine it says my last backup was never.. Id like to get it back to were I can just auto backup and I have the history of the last 5 months. Please help

Pondini,
Thanks for your response. I selected the tc via select disk in the preferences window. It did a countdown of two minuites. After that a window popped up and said thus.
Time Machine completed a verification of your backups. To improve reliability, Time Machine must create a new backup for you.
Click Start New Backup to create a new backup. This will remove your existing backup history. This could take several hours.
And gives me two options Back up later - Start new backup
Is there anyway to keep my old backups. (naming the drive differently, anything?)
Help is always appreciated.
Thanks,

ITunes could not restore the iPhone "___'s iPhone" because the backup was corrupt or not compatible

Ok so bear with me here, it is somewhat of a long story.
I had been using an iPhone 4 for a while, with an old iTunes account that has all my stuff from over the years on it, on my computer. A week ago, I dropped by iPhone 4 in the sink and it got covered with water, despite quickly pulling it out, putting it in rice under a lamp, the phone was shot, and I was without a phone. My Dad, who is on the same AT&T plan with me, was using an iPhone 3. He was available for an upgrade, so he got a new iPhone, and gave me the iPhone 3. Now i'm not an apple master or anything but I have a good idea of what I am doing, normally, I backup my phone to my computer every few months. Basically everytime I plug it in to my computer which isn't very often because I just charge it with the wall charger. So got my SIM card with the same phone number and all, and obviously, while still being my number, it had my dads apps, messages, contacts and photos on it. So I bring it home, and plug it into my computer, I cancel the intial sync, and right click on the phone on the left side of iTunes and hit "restore from backup" I look through the list of backups, and the most recent one I see is from Dec 11, 2011. Which is surprsing because i'm pretty sure I had backed up since then, but I say whatever i'll still get contacts apps and most pictures back etc. So I hit it, and go through with it, and it tells me there was a more recent date of backing up, relieved, I click on that and continue, the normal bar comes up it says something like estimated time 30 minutes, so I walk away, come back 5 minutes later, and I get an error message saying, "iTunes could not restore the iPhone "____'s iPhone" because the backup was corrupt or is not compatible with the iPhone." Confused, I go back and try again, however this time I click on "old backup (the dec 11th one rather than the newer one) and the same thing happens after a few minutes. I go back a third time, and select a time from August of 2011. And I hit restore, and it goes through. However, this happened to be a backup I made right when I got my new iPhone 4, and therefore I basically restored my phone, to having nothing. Thats where I sit right now, with none of my contacts or pictures. I'm not sure if I backed up to iCloud or not and i'm not sure how to retrieve that. Some extra things: When I try to sync my iTunes library and apps onto the new iphone 3, I need to greatly reduce the number of songs and apps beacuse this iPhone is only an 8gb while the old one was 16, (I don't think that is the reason I am getting the error message though because when I sync it clearly says "Your iPhone does not have enough space). Also, this is obviously an iPhone 3, not an iPhone 4, updated with the most recent iTunes software, which, I believe is 5.1.
Any help would be greatly appreciated as I have over 1,400 pictures saved on my old phone (very important things to me) and a contact list of over 300 including important friends, coaches, teachers and workers.
Thank you very much, if it doesn't say my email on here try me at [email protected]
Thanks again
-Drew
Edit: The current phone is an iPhone 3G, not a 3Gs.

ashleyfrg2,
you will need to restore your phone as a new device and NOT from backup. If you've been using your phone as recommended, you should have minimal data loss: Photos should have been imported to your computer right after taking them; contacts should be safe in a cloud service or on your computer. You CANNOT downgrade to 4.3.3.

I am getting error message "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone". I have deleted the backup and restarted my computer, but continue to get this error message. What do I need to do now?

I have recently updated my phone and am attempting to sync it. I got the error message "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone". I deleted the backup, restarted my computer, and even restored the iPhone, but continue to get the same error message. What do I need to do now?

iTunes places the iPhone backup in the following location. Navigate there & delete everything in the backup folder, but not the folder itself. You will have to turn on "Show All Hidden Files & Folders" to see it:
Mac:~/Library/Application Support/MobileSync/Backup/
Windows XP:\Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7:\Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\

How to resolve error message "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone. Delete the backup for this iPhone, then try again."

I inadvertently deleted my iPhone backup on my MacBook Pro. I restored iPhone to factory settings and then synced remotely with iCloud. However the error message repeatedly states:
iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone. Delete the backup for this iPhone, then try again.
Any ideas as to how this can be resolved please. Thank you very much.

My wife's iPhone 5 would not backup, after upgrading to iOS 8.     The "genius" at the Apple store succeeded in DELETING, the only recent backup of her phone so
recovery became more critical.
I followed all the procedures for troubleshooting it, but still it would try to backup and then stop due to an error. We particularly wanted to preserve some game data/history/progress that she'd been working on for years.      This game (Dream Fish) would no longer open after the iOS 8 upgrade ... and the phone would not successfully backup, and so we had no confidence that it would restore from an older backup either.       I googled for solution and found Phoneview and iFunBox.      These apps allow you to see & access data files in the iPhone.      Phoneview was too fragile and crashed when copying a file any size.
I found "iFunBox".     iFunBox was excellent.      I used iFunBox to recover her game data.    It allows you to make a copy of data files that reside on the iPhone... and store them as a manual backup on the Mac.
And in the process I found 2 games that caused iFunBox to crash.      The 2 games in question were not important enough to try to keep, so I deleted them from the iPhone.
So then, I had a manual backup of the important iPhone data, and had eliminated two game files that apparently had a conflict with iOS 8.
My next Backup attempt was successful.        The iPhone with iOS 8 would now backup to both the Mac and to the Cloud.
Next I deleted Dream Fish from the iPhone and downloaded a fresh version from the Cloud.    The new Dream Fish with no history opened in iOS 8.
Then I used iFunBox to copy my wife's Dream Fish data history from the Mac back into the new game.
Once the transfer was complete, Dream Fish would now OPEN and all of her progress was there and working like normal.
Hope this helps.

I want to restore my data after my pad was reset, but the latest backup was 5 months back. What can I do?

I want to restore my data after my pad was reset, but the latest backup was 5 months back. What can I do?

There is nothing that you can do. If you don't have a more recent backup, you can't magically create a current backup now. You can use the 5 month old backup, or simply start all over again. You can download most of your purchased content again as long as you use the same Apple ID that you used to make the purchases.

Can a Time machine backup be moved from one hard drive to another.

Hello
There are a few questions tucked away in here...
1
My Mac crashed due to a Kernal Panic (screen was flashing) this was happening over 2 weeks so I decided to restore from Time Machine. During a restore the Mac crashed again. So I aborted the restore. When I sparked up the Mac again the Mac's drive had been wiped So I used the OS Snow disc to restore again. When I went to my Iomega back up drive it's power had failed. The upshot is, is that right now i have lost everything. No Backup and no Mac. My external drive is with a data recovery company. I am hoping that they can access the drive and drop the backups onto another external drive (very expensive). Before I commit to this expenditure, if they are successful in accessing the drive, can the TM backups be moved in that way (from one HD to another) and will my Mac recognise these as backups for my machine and thus successfully restore?
2
If all else fails can my Mac be recovered
3
Once that is done i am hoping that the Kernal Panic is resolved, if not I may seek advice also on this. Right now i need my data..
Thanks for any advice
Mark

Pondini Wrote..
the first folder shown (343775 - rycaft DATA) doesn't belong there. I'm guessing it contains some of the "loose" files that the recovery software couldn't figure out where it came from. And/or, it may contain the system files and folders that are normally hidden on a Time Machine drive.
Hi there, the first folder is where the recovery company dropped the recovered hard drive (root) - In an attempt to put the backups at the 'top of the tree' so TM could see the files i pulled the backups file out of there..so what is left?..... I believe it is other files I had on the BU hard drive before it failed. You can see that I have an apvault on there. This is aperture's internal back up. I have not yet tried installing aperture to see if these files can be recovered into aperture. It's an old vault but the best I can get so far. As you can see though, my Itunes folder seems to be a carbon copy of what was on the original HD. I've included a screen shot of this structure also.
Pondini wrote
Did you get the original Time Machine drive back? If so, it's a very long shot, but if it wasn't tried before, see if you can repair it with Disk Utility, per #A5 in Time Machine - Troubleshooting.
funily enough I have requested it and since paying the fee to recover this HD they wont respond to emails or calls requesting (My) hard drive back.....
So i tried right clicking the iPhoto Library and Aperture Library and I cannot see Show Package Contents.
ds store wrote:
Just thought I'd mention this software, if it assists in your TM recovery efforts or not, may have special abilites or assets to recover your files.
http://www.tri-edre.fr/english/backintime.html
Now then.... here is a screen shot from your suggestion.........
Looks like we've cracked it..... after i've stopped shaking I will let you know how i get on.....

ITunes could not restore iPhone because the backup was corrupt or not compatible with the iPhone that is being restored...

I replaced a faulty iPhone 4S with a new handset today, another iPhone 4S. I was certain to backup my previous iPhone 4S to iTunes on my PC before returning the faulty unit. The new phone was 'set up' at the Apple Store and updated to the current iOS, 7.0.4, as was the faulty unit prior to replacement. Upon connecting the new unit to iTunes to restore to the most recent restore point from earlier in the day, the following message was shown:
"iTunes could not restore iPhone because the backup was corrupt or not compatible with the iPhone that is being restored."
I've browsed other forums and have contacted the Apple Store Genius Bar, and will hear from the Lead Genius tomorrow. In the meantime, I am hoping someone may have information for me on what I may need to do in order to restore my phone as I'd anticipated doing by now. My photos, email and text messages are what is affected and have not repopulated. My music is accessable via iCloud without a problem and my contacts were kept via SIM. I regularly copy my Camera Roll from my iPhone to my computer, and most of my photos are still viewable via Apple TV/My Photo Stream however only through the photos last saved. The 348 recent photos that were on my faulty unit, and viewable in My Photo Stream were presumedly safe, but have disappeared.
I have yet to shut down or restart my computer, nor have I exited out of iTunes, for the simple reason that I'd anticipated returning home with the new handset and plug it into my computer to restore right away. I did, but that's as far as I've gotten.
Any help would be appreciated. Thank you!

Had the exact same problem whilst upgrading my iphone 4 to ios5. Lost all my data.
Backed up ios 4.3 (8F190) iphone4. Upgraded to ios 5.1 (9B176), and then tried to restore.
No joy, repeated the restore attempts countless times - lost all my data
Tried again with a simulated test.
Created a new itunes account on a new PC (64-bit windows 7), latest itunes(10.6.1.7- 64 bit).
As my data is toast, I'm using the ios 5.1 phone to try to see if it was me or an apple bug, or something elsewhich caused this to happen.
After quite a few more hours at it, it looks like a bug in iTunes / ios. I would be very happy to be wrong, though.
Tried repeatedly restoring an ios 4.3 backup to 5.1 - no joy.
Happy to try again - it does restore partially (got the call register transferred, but no SMS'es or anything else).
Any ideas?

Not all my Jpeg files from elements moved to Revel, why?

I went in to check what files from elements were downloaded in the new Revel system and a significant number of my Jpeg pictures did not move over. Is there a reason? OMG I hope figuring out which ones weren't moved will be easy like "download whole elements library" or something to that effect.
I got an email that said my download was complete but on some page somewhere in the MANY places I have been to sort this out the "all files have been downloaded" was not yet highlighted so does that mean that things are not done yet?
OMG I am so frustrated. I am ready to store my pictures on Amazon Cloud. Seems like a more friendly system. I am not a tech savy person. I know enough to be frustrated.

Jan-
I'm sorry you are having so much trouble. I will try to answer your questions. First, we have a lot of FAQ's that you may want to look at that will help you. See these:
Forum FAQ's:
forums.adobe.com/community/ps.com_sharing_and_storage/faq
Forum for Revel users:
forums.adobe.com/community/revel
FAQ's about the transition from Photoshop.com to Revel:
http://www.photoshop.com/misc/membership-faq
FAQ's about Revel and subscriptions:
http://www.adobe.com/products/revel/faq.html
Elements organizer/Revel Help:
http://helpx.adobe.com/elements-organizer/using/revel.html
Getting Started with Revel:
http://www.adobe.com/support/revel/gettingstarted/revel_gs.html
SHARE
FAQ: How do I share my photos in Revel?
http://forums.adobe.com/message/5092831#5092831
UPLOAD
FAQ: How do I add (upload) files to Revel?
http://forums.adobe.com/thread/1162795?tstart=0
EDIT
FAQ: How do I edit photos in Revel?
http://forums.adobe.com/message/5088287#5088287
MOVING FILES
FAQ: How do I create libraries and albums, and put my photos into them?
http://forums.adobe.com/thread/1182585?tstart=0
QUESTIONS ABOUT FILES TRANSITIONING TO REVEL
Your album structure will be moved to Revel along with your JPEGs. There is not a concept of albums within albums in Revel, so the file structure will be flattened.
Will my web galleries be moved to Revel?
Your web galleries will become albums in Revel. Current album links will continue to work.
Will my group albums be moved to Revel?
Group albums will not be moved, but the JPEG photos in the albums will be moved to Revel.
Take a look at these and let me know what questions remain.
Pattie

Recently, my Elements 7 backup was moved to Revel, Is that free for PC users?

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