Recently, my Illustrator CC 2014 app crashes...

Recently, my Illustrator CC 2014 app crashes... I will be in the middle of working on something and it simply crashes - I have done nothing different to my Windows OS - updates are all there latest  drivers in tack...
E.

Hello Eric,
Adobe has provided these things and maybe they are laying on the right track:
Creative Cloud Help/Troubleshoot download and install issues >>> https://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
and brandnew >>> Creative Cloud Help/App doesn’t open; progress wheel spins continually:
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html
Good luck!
Hans-Günter

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    Identifier:      com.adobe.illustrator
    Version:         18.1.1 (18.1.1)
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    User ID:         791228434
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    OS Version:      Mac OS X 10.9.5 (13F34)
    Report Version:  11
    Anonymous UUID:  872479C9-03BB-7AF6-3DDC-76A2AE54D072
    Crashed Thread:  33
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
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    HP,
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    -->
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    2   com.wacom.WacomMultiTouch     0x00000001142654d1 CMacMultiTouchAPI::~CMacMultiTouchAPI() + 83
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    7   com.adobe.illustrator         0x00000001004d4b47 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4402935
    8   com.adobe.illustrator         0x00000001004d82b1 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4417121
    9   com.adobe.illustrator         0x00000001004d7db5 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4415845
    10  com.adobe.illustrator         0x00000001004dac07 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4427703
    11  com.adobe.illustrator         0x00000001004cb3b9 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4364137
    12  com.adobe.illustrator         0x000000010049ff07 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4186807
    13  com.adobe.illustrator         0x000000010058222a boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 5113306
    14  com.adobe.illustrator         0x00000001001e78e7 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 1334423
    15  com.adobe.illustrator         0x00000001001e632e boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 1328862
    16  com.adobe.illustrator         0x0000000100209e95 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 1475141
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    26  com.adobe.exo.framework       0x000000010c74288d -[ExoMacApplication handleMenuCommand:] + 173
    27  libsystem_trace.dylib         0x000000010ed2ccd7 _os_activity_initiate + 75
    28  com.apple.AppKit               0x0000000101f46b71 -[NSApplication sendAction:to:from:] + 452
    29  com.apple.AppKit               0x0000000101f60cbe -[NSMenuItem _corePerformAction] + 382
    30  com.apple.AppKit               0x0000000101f609dc -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 114
    31  libsystem_trace.dylib         0x000000010ed2ccd7 _os_activity_initiate + 75
    32  com.apple.AppKit               0x0000000101f5fa1d -[NSMenu performKeyEquivalent:] + 359
    33  com.apple.AppKit               0x0000000101f5bfb5 -[NSApplication _handleKeyEquivalent:] + 920
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    36  com.adobe.exo.framework       0x000000010c742198 -[ExoMacApplication sendEvent:] + 568
    37  com.apple.AppKit               0x0000000101d6b608 -[NSApplication run] + 711
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    39  com.adobe.illustrator         0x00000001004e3cf5 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4464805
    40  com.adobe.illustrator         0x0000000100472dc6 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4002166
    41  com.adobe.illustrator         0x0000000100463c60 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 3940368
    42  com.adobe.illustrator         0x0000000100003424 0x100000000 + 13348

    j,
    Did you reinstall the full three step way, see 6) in the list, and did you delete font caches (see item 11) under 5) in the list?
    The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
    If possible/applicable, you should save current artwork first, of course.
    1) Close down Illy and open again;
    2) Restart the computer (you may do that up to at least 5 times);
    3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
    4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible), for CS3 - CC you may find the folder here:
    https://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
    5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
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  • Illustrator CC 2014 Crashes after unsuccessful update through creative cloud

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