Recently my mozilla opened emails show loading problem of pages and emails in inbox are not getting opened and other folders of email also not getting loaded

recently i have downloaded many video converter softwares. After that whenever i open my emails, I am not able to load the pages. Only it opens to inbox and when i click any mail in inbox, it opens the mail and immediately close that automatically within seconds and not able to view mail. It also displays error message on top for a second (e.g. problem in loading) same error message appears when i try to open any other folder like junk, draft etc. in the email and the folders does not open and only inbox comes back but could not open any emails. Same is the case with any picture files or such things accessed thru google search, it never opens and if opens like email, immediately closes. I tried removing and re-installing mozilla, but still the problem persists.

You can try these steps in case of issues with web pages:
Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

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Hi,
Please check if this happens in [https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode].
[http://kb.mozillazine.org/Problematic_extensions Problematic Extensions]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
[http://support.mozilla.com/en-US/kb/Uninstalling+add-ons Uninstalling Add-ons]
[http://kb.mozillazine.org/Uninstalling_toolbars Uninstalling Toolbars]
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You should take a look at the Knowledge Base article [[How to set the home page]]. Your homepage might have been changed by a particular site. Sites like MSN, Yahoo, etc have been know to ask to become your homepage.
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== This happened ==
Every time Firefox opened
== Not sure. Maybe about two weeks ago.

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# From an unbookmarked page click the bookmarks star.
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h.david

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Robert Pearman SBS MVP
itauthority.co.uk |
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After a recent update, everytime I open Firefox, the Add-ons dialogue box opens on top of the home page. How can I stop it from opening each time?

The question contains all the information I can provide

Ok I found a solution that worked for me, I simply dragged the user.js and the user.js.BAK to the desktop, before that I had done the same with the prefs.js and prefs.js.BAK, but that didn't help, so it's apparently the user file that was an error with.
It was the link from cor-el that helped me on the way http://kb.mozillazine.org/Preferences_not_saved It's at the bottom titled User.js file locks certain preferences. This article can also help https://support.mozilla.com/en-US/kb/Preferences%20are%20not%20saved
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Recently my mozilla opened emails show loading problem of pages and emails in inbox are not getting opened and other folders of email also not getting loaded

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