Recently my track pad (in my Mac Book Pro) does not respond to 'clicking' commands.

Recently my track pad (in my Mac Book Pro) does not respond to 'clicking' commands.  It does just fine with a USB cable mouse.  What do I do?

Are you tapping to click or physically clicking? If you're clicking, does the trackpad button go down all the way?

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  • Resizing with my mouse using touch pad mac book pro does not work. how can i correct this problem?

    resizing with my mouse using touch pad mac book pro does not work. how can i correct this problem?

    See:
    * [/questions/777886]

  • My mac book pro does not start but has error message with a question mark on screen. took it in and was told probably the hard drive as could not reconize it so bought new one but still not connecting.what do i do

    My mac book pro does not connect but shows an error message with a question mark on the screen.I took it to a retailer that said it was not reconizing the hard drive.He said i needed a new hard drive but it may be something else as well but he was sure a new hard drive would fix it.So putting faith in someone who deals with them i purchased a new hard drive to find it was still not working although he said the computer did know reconize the hard drive and i may have to send it away to get it checked .After already paying 120 pounds for a new hard drive and they wanting another 80.00 pounds to diagnose it i am a little sceptical.
    That's why i am interested on anyone's help.

    Welcome to the Apple Support Communities
    I think that your Mac detects your hard disk, but the problem is that your new hard disk doesn't contain any operating system, so your Mac doesn't find any bootable partition and you see a question mark.
    If your Mac came with DVDs, insert the Mac OS X Install DVD and hold the C key while your Mac is starting. Then, just install Mac OS X. If the hard disk isn't prepared to install Mac OS X, you will have to erase it using "Mac OS Extended (Journaled)". See > http://pondini.org/OSX/DU1.html

  • My Mac Book pro does not recognise the wi-fi net. How to fix it?

    My Mac Book Pro does not recognise properly the Wi-Fi net at home. I've tried many ways in "preferences", but it realy does not work. When connected in the Ethernet port, it works perfectly.
    Don't have any problems with other computers at home.

    I don't know what you mean by "doing new concessions on DHCP"!!???  Have you tried using a static IP address to see if it works that way?  Have you restricted the range of DHCP addresses available at your router?  If you have maybe the other computers have used up the available range.  Suggest you try a static IP address first, then we'll take it from there.

  • HT3964 the indicator light on my mac book pro does not come on and the computer will not start

    what can i do if the indicator light on my mac book pro does not come on and the computer will not start?

    Here are a couple of trouble shooting articles that may assist you:
    http://support.apple.com/kb/ts1367
    https://discussions.apple.com/docs/DOC-3353
    Ciao.

  • 17-inch Mac Book Pro does not boot. No startup chime and no video.

    Hey guys,
    My Mac Book Pro refuses to boot. Whether it's running off the power supply or on the battery, it does the same thing: I hit the power button, I hear the disc drive make it's usual sound, but no apple boot chime, and no video. It just sits there, blank screen and all. Last night in my frustration, I held the power button down for about 5 seconds and the light in front started blinking as if it was expecting a firmware update. I immieditely shut it off. I hope that didn't make the problem worse, but regadless it still has the same problem. I have a feeling my logic board took a dive. What's weird is, I was using it, it was plugged in, I left it for a bit, it went into sleep mode, and that was the last time it was on. It's as if I can't get it out of sleep mode. I've turned it on and off a dozen times, taken the battery out, etc.. And nothing. Any suggestions?

    Dead On Arrival (DOA) Product: System Failure Out of the Box
    An Apple-branded hardware product is considered DOA if it shows symptoms of a hardware failure, preventing basic operability, when you first use it after opening the box. If you believe that your product is DOA, please call AppleCare Technical Support at 1-800-APL-CARE (1-800-275-2273) within 30 calendar days of the invoice date. AppleCare Technical Support will determine whether the product is DOA and offer you the following options:
    Replacement: Apple, at its expense, will ship another of the same product. AppleCare Technical Support will put you in touch with an Apple Store Customer Service Representative who will arrange for replacement and the DOA product’s return.
    Service: You may have the product repaired. However, once you choose that option, you may not request replacement of the product.
    If AppleCare Technical Support determines that a returned product is not DOA, Apple will apply Apple’s standard product warranty to the product. Further, if AppleCare determines that you have misrepresented a returned product’s condition and that the product is not DOA, Apple may impose a $400 handling fee.
    This DOA policy applies only to Apple-branded hardware products currently offered at the Apple Store. As new products are offered, Apple reserves the right to determine whether or not this policy applies. This DOA policy does not apply to third-party products that do not bear the Apple brand name. You must call the manufacturer directly with any third-party product issues.

  • HT204053 my mac book pro does not have icloud .  It has mobile me.  How do i get icloud so that i can link up my new iphone?

    Hello community,
    I cannot find the icloud on my macbook pro and I have anew iphone 5.  how do i get the icloud on the macbook pro?

    If your mac book pro still has mobileme in System Preferences but no icloud icon, then you need to upgrade the OSX to 10.7.2 or higher (Mountain Lion is 10.8.x). 
    By the way, if you never migrated from mobileme to icloud, then it's now way too late to do that.  All your mobileme data has been deleted and you'll need to set up a new icloud account.

  • Help My mac book pro does not start

    i have a huge problem becauce i cannot start my mac book pro, i turn on and apear the gray screen with apple logo and round progresive bar, but just not have any change it cud be hours or days its the same, i already try to restore it by the comands (command+R)  or (shift+caps lock) when i turn on my computher but alwais same logo screen, please i need help maby im doing someting wrong

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.   
    There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
         a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
    b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
    Step 3
    Boot in safe mode. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 5.
    If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
    If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 4
    Sometimes a boot failure can be resolved by resetting the NVRAM.
    Step 5
    Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
    Step 6
    Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 7
    Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
    Step 8
    This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery is separate from the main battery of a portable. A dead logic-board battery can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 9
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested. If you can't get to an Apple Store, go to another authorized service provider.

  • Mac book pro does not support more than 1 firewire

    I had trouble saving my projects to external hard drive. I met with a Pro at the apple store. Claim that while using a firewire to import a project...brand new Mac Book pro cannot support 2 firewires at a time. An error comes up. So I simply used a USB to my external hard drive. was told this is not recommended but what is alternative?...Is it true I cannot use 2 firewires at once?

    Hello Mary,
    I am reading between the lines, but it sounds like you want to connect a camcorder and an external firewire hard drive to your MacBook Pro at the same time ... and capture your video in FCE using the external hard drive as your capture scratch disk. Is this correct?
    This can be done, and is done by many users, however SOME camcorders and SOME external firewire hard drives do not work very well together.
    What make/model camcorder do you have, what make/model external hard drive(s) do you have?

  • My mac book pro does not recognize my i-phone and i can't synchronize it with i-Tunes

    I cant synchronize mt I-phone with my mac book pro, it sais i must download the latest version of i-tunes and i have already done it

    Version of OS X on your computer?
    iTunes version on your computer?
    iOS version on your phone?

  • Mac Book Pro does not restart

    When I try to restart my mac book pro, it doesn't restart. It will shut down and bring up the grey screen, but will just hang on the grey screen. I then have to power down the computer and then power it on again. I called Apple Care and they had me repair permissions on the Hard Drive, and verify the permissions. We trashed the cache folder from the library. We restarted and the same thing happened? The apple care said I would have to an archive and install from the original disks, this seems to me to be overkill. Does anyone have any experience with this problem?
    Cheers
    James

    I just found this link, seems to be working for me, for now. It will delete all of your login items to remember what they are so you can populate the list again..
    http://discussions.apple.com/thread.jspa?messageID=7295607&#7295607

  • Firmware update causes mac book pro to not respond

    Hi all. I was hoping someone could help me out please? I just ran the latest firmware update for my 2011 mac book pro and after it installed it now won't start up, only getting to the gray screen before freezing there.
    I've tried all the on line solutions I can find on Apple's site, but no luck. Can anyone please tell me how I can fix this??
    Thanks heaps.

    See gray screen
    https://support.apple.com/kb/TS2570
    Hold the shift key down upon boot, this will perform checks and disable any third party kext files installed into OSX and called a Safe Boot.
    (Kext files can also be installed by software itself and if you have it auto-launcing at log-in that could cause a freeze.)
    Once in, copy your personal data off the machine to a external storage drive (in addition to TimeMachine if your using it) and disconnect.
    Go around and update all your third party software, or remove some that don't have a update and do have kext files in the System/Library/Extensions folder (use the devleopers uninstaller preferred)
    If that fails then hold c boot off the 10.6 disk (or command r boot into 10.7 recovery) and simply reinstall OS X, this will replace OS X only with a fresh copy, then software update.
    If that fails, then you likely have a failed firmware install, you can install it manually
    https://support.apple.com/kb/HT2213
    https://support.apple.com/kb/HT1237
    If that fails, you'll have to take your machine in for service and get the logicboard replaced.
    If OS X boots, but you can't log in or have a problem after logging in, it's likely a third party program or user account issue, create another user account and test again when your problem occurs. If you can't log in, there is a trick to create a new admin account at the command s boot.

  • Why did my iCal entries disappear?. My Mac Book Pro does not sync with iPad 2

    How do I restore the entries in my iCal? The entries disappeared and it does not sync in iCloud.

    Open System Prerferences > iCloud
    Deslect the box next to Calendars then reselect then restart your Mac.
    On the iPad tap Settings > iCloud
    Toggle Calendars off then back on then reset the iPad.
    Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.

  • My Mac book pro does not want to stay powered on what do I do?, My Mac book pro does not want to stay powered on what do I do?

    When I go to turn on my Mac pro the apple goes on the screen with a bar under what do I do

    Boot from your installation disc (if running Mac OS 10.6.8 or earlier) or from your recovery partition (if running Mac OS 10.7 or later; command-R at startup.) Launch the Disk Utility application and select the icon of the internal drive (not the boot volume below it.) Check the SMART status of the drive in the lower part of the window. If it's anything other than "Verified," the drive has to be replaced.
    Otherwise, partition – don't erase – the internal drive. This operation will destroy all data on the drive. Create a single partition with the default options. Then install the Mac OS. When you reboot, you'll be prompted to go through the initial setup process. After doing that, run Software Update as many times as needed to install all available updates.
    Even if the SMART status is normal, your drive may be failing, or you may have some other hardware fault. If anything like this happens again, you certainly have a hardware fault. In any case, you must back up your data, or you'll lose it all, sooner or later.

  • My mac book pro does not boot up correctly anymore after doing some updates. I did have my ipod charging to my mac book. I ran the simple updates and never go to the maverick update and now my computer will not boot correctly. Help!

    Please help my computer is not repsonding after doing some simple updates. I follow the instructions and which is simply click for the update to take place. I did what I was instructed to do. I did not do the new update for the Mavericks yet. I just did simple updates. The computer shutted down and restarted but would never get pass the grey screen with the spinning wheel and the booting bar that would not go past a certain point befor shutting off again. The computer is practically brand new. I purchased the computer from best by 2012 and the warrenty just ended the past October. I hardly use the computer maybe 4 times since I have had it because I have another main computer that I uses. However, I don't want to do a hard rest becuase I do have the entire adobe suits software that I paid for and don't want to loose. I have an appointment with apple today to see what they say but I hope that my computer that I hardly every use is not defected after doing a updated pushed by Apple. Any thoughts or suggestions???? Thanks in advance Apple Family :-)

    Well, I was at Apple for sometime on that day. I got a Genius that did not want to work. She basically jumped to the money to tell me that my hard drive was no good and that I was out of warranty (October 2013). I began to explain to her that I had only used the computer 5 times and that I don't use this computer as my main computer because I also have a Toshiba that is less expensive that I have had for several years and not one issue out of it. The rep told me that I could by a new hard drive for $161.00 and that I would loose all of my software and photos that I have on this computer. However, I told her that it's bazaar that it happens right after my warranty goes out and had I used it more often when in warranty before October then I would have been covered. Keeping in mind that I would still be very disappointed with the product because I would loose all of my information and it would not make sense to me why the hard drive fails on a very gently used computer. So I asked for a manager and it took her some time to get one. In the mean time I watched how the other Geniuses interacted with the other customers and seen that they were very engaging with convo and very help. I guess I just I got another lemon when I got my rep. When the manager finally came. I went from A-Z with the issues and that I felt that something could or should be done because the rep said that she did tests on my machine and it read to her that my hard drive was bad and there was nothing that could be done. I explained that I was not looking forward to paying for services to have my new computer repaired. The manager offered to give me 25% off the cost but I still didn't feel that it was effective. After he left and the rep wrote the notes in the system, I told her that I didn't think that all options had been exhausted and that there was something else that could be done. I told her to erase the machine and see if the updates could be installed and if the system would continue to do the same thing. The rep was hesitant and said that I would loose everything which we already know that we were at conclusion from the beginning. She assured me that I would happen again and that I would need a new hard drive. I just told her to erase the machine and get me another manager because I was just getting tired of her unhelpfulness and negative perspective. The new manager came and was very pleasant and I explained everything once again from A-Z. I informed him that I had the machine erased and that I need his help with options because I don't feel that the rep or the last manager was resourceful or helpful. He apologies for the actions of the reps and proceed to tell me that they will run all the updates in the store and that if it booted correctly that I should continue to use the machine with out adding the adobe software back on just incase that it crashes again and I'm out of money once again. However, if it does happen again and it is a hard drive issues that he would work with me to resolve the issues. As my computer went through the process of rebooting from out of the box stage another rep approached me because he could tell that I was upset and not happy. I told he what had happen and he said I think I can help you a little more. He said that I just want to run further testing on you computer for different components to make sure that everything would work properly and pin point any issues. I was delighted with that option. Anything would help at this time especially someone who is willing to help. The first test that he ran was to for the hard drive and he said that since it failed the test the first time could be because the software update glitch and did update correctly which would make the test faulty and be negative. As I sit with finger crossed the test came back as a pass test that my hard drive was not the issue and that the update was the cause and that I did not have to buy a new hard drive. I was happy that the computer was ok but I lost information. All of the updates were done in the store and everything works fine now. If I was not persistent about my gut feeling then I would had left out thinking that I had to pay for a new hard drive that I really didn't needed. Now I can invest that money in a external hard drive to start backing up my information. Lesson learned by I'm still on the fence about things but I hope all is well. I really went through a lot. No help or no service was not an option that I was taken.  I hope that it helps.

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