Recently Played Artists not updating!

Question

Alright, so there is already a thread about this, but Spotify hasn't addressed it yet, so I figure I'd start a second one. It's been about 3-4 weeks since my "Recently Played Artists" or my friends "Recently Played Artists" have updated. This is very frustating to me and others I've heard from. I'd like to see my own because there are days where I'll go through 2-3 artists' entire collection of work, then the next day do some other artists, but sometimes I like to look back and see what I had listened to (which would be in Recently Played Artists) without having to add a bunch of songs to my or a playlist. Not that that matters - for the last several weeks whenever I've followed a new playlist, it won't show up on my account page. Luckily it still shows up in the left hand bar, but I use my phone a lot and it's not as easy as it is on the computer. I also like to see what my friends are/have been listening to as well, but since I haven't seen a change in any of theirs for 3-4 weeks, unless I'm on and looking at what they are currently playing, I don't know. This brings up another issue I've been having where sometimes it will say the last person listening to music was, say, 4 hours ago... but if I close Spotify and restart it (which takes 10 seconds), then 4 people are listening to music live and I'll see in my feed that others had been listening in the time between 4 hours. My computer is always connected to wifi, and I had never had this problem before. The amalgamation of these little (but irritating) problems has really defeated the feeling of connectedness I've had since getting Spotify several months ago. Additionally, seeing what you and your friends' Recently Played/Top Played artists is what, to me, makes Spotify more enjoyable than just listening to music in my iTunes library.  If you are having this problem, please click the "ME TOO" button, as this will highlight this post for Spotify to see.

Answer 1

Hey Rustie! So yesterday morning I sent them a breakdown of things I found/noticed. I was on a Free test account and noticed some problems with specific ads that would just completely pause the music once they were done. But I was mainly trying out the Recently Played Artists obviously, and keeping an eye on the activity feed too since I was having trouble with that. Everytime there is an an-app update, say someone adds a song to a playlist you follow, the activity feed stops refreshing until you close and restart the app. I noticed this on my account and didn't know what was causing it, but on the test account is where I pinned down in-app updates as being the source of the issue. For Recently Played Artists - no luck. I played Of Monsters and Men for two days straight (let it play while I slept too) so that there would be no question it would make it to the Recently Played. The list didn't update in the 3 days I had the account however.  When I sent them the email yesterday, I was sort of disappointed. I told them exactly who I had listened to and what I had noticed with the app, and up until this email they'd been very eager to hear from me, but when I told them nothing had happened I just got a generic email about how cases like mine are being collected and that Spotify is looking at it... Well I know they're looking at it as I've been emailing them about it for the last week haha, I guess I shouldn't be expecting a full report on what they've found or what they're doing about it other than "looking" but I would've like to know if it's a bug or a programming error or something rather than just being told again that the issue is being addressed.  I'm not mad at that though, I understand technical difficulties can be tough, and there are a lot of people complaining so I'm sure they really ARE working on it, but what annoyed me is that this is clearly a problem, and so they put out an update that changes the shade of green for the app icon...? Maybe I'm seeing things but it looks like the update changed the color of my mobile app icon, which is completely pointless to me and any amount of time that went towards changing the color very slightly should've have gone towards dealing with actual issues in my opinion. But I may just being seeing things. Anyway, they certainly are trying to figure this issue out so that's good to hear.