Recently purchased a itunes card and it requires a email and i entered my old one which i have no access to?what do i do?
I recently purchased an itunes gift card and it requires an email and i accedently entered the wrong one which i have no acces to, what should i do?
if you log into you account in iTunes you may be able to change your email address if that work work try to set your emails to forward to your new email address
Similar Messages
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I HAVE A CANADIAN ITUNES ACCOUNT. I RECENTLY PURCHASED AN ITUNES CARD IN THE USA AND SYSTEM WONT LET ME REDEEM IT MESSAGE SAYS BECUZ I HAVE A CANADA ACCOUNT. ANY SUGGESTIONS AS CARD IS NON-REFUNDABLE!!!
Sorry, but iTunes cards are country-specific. You cannot use a US iTunes card in a Canadian account. You'll have to give or sell the card to someone in the US and buy a card in Canada.
Regards. -
HT1541 I purchased an iTunes card and can' redeem it by camera or manually
I purchased an iTunes card and can't redeem it by camera or manually
What happens when you try to redeem it ? If you are getting an error message then what does it say ?
If this page doesn't help with whatever the problem is then if it's something that only iTunes Support (these are user-to-user forums) can help with then you can contact them via this page (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
If it's something that fellow users might be able to help with ... ? -
I've purchased an album through the itunes store and every track plays except one which continually asks me to authorise my computer. I've tried all the steps suggested above but still no joy. Anyone have any ideas what i can do next? Thanks Paul
Sounds like you have a "damaged track" or "damaged file".
This worked for me today downloading Kendrick Lamar's new Album "good kid, m.A.A.d city".
My situation: I bought the album today for my Mac, MacBook Pro, iPad 2, and iPhone 4S devices.
Issue: One song (only on my MacBook Pro) would not play, instead display "
EX: left"
Solution: 1. Manually delete the song (giving you the error) permantly from the authorized computer.
2. Open iTunes, Click iTunes Store (left sidebar), and locate Quick Links and then click Purchased to proceed.
3. Click "Not On This Computer", find the song that wouldn't play, and re-download it again.
4. Check your Music Library for your song (Should download inside the associated album) and hit play.
EX: (Song I purchased that wouldn't play because of authorization, playing)
Enjoy! -
Hi there I have recently been given an iTunes card as a present.i went to use it today to put credit on my account and after scraping away the panel found that I couldn't read part of the code that was on the card how do I go about getting the card activated?
If the page that you postted from doesn't help then you will need to try contacting iTunes support (you will need to give them as much of the serial number and activation code from the card as you can read) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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I purchased a itunes card an downloaded the new itunes version on my PC. I then went to the itunes Store and purchased music. Now I'm trying to sync it onto my ipod touch and it is not working. What am I doing wrong?
What exactly happens when you place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes?
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I am trying to update my apps and when i hit update all it asks to verify my acct info and i purchased an itunes card to cover the costs of my purchases and if i continue with it will the updates take off my credit card or my itunes card that i purchased?
ok now im trying to go ahead and verify my credit info to continue and when i hit done it says invalid security code and its correct, ive checked it several times and wont take it
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Hello,I purchased an itunes card,and entered code and it came back not activated
Hello,I purchased an itunes card to redeem music,and received a message that the card is not activated properly
Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
(107268) -
Hi i purchased an itunes card and i scratched it too hard apples not open anybody have an idea
I scratched my itunes card too hard i want to know who to contact apart from apple as they are closed
How much of the code did you scratch off ? If only one character then is there enough of the character left to be ablt to try guessing it ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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everything was working fine until we added a new itunes card, also, we are able to watch youtube, internet, but just not able to download anything from the app store due to this "security info" page.. someone please help my children want to use their new itunes cards.. thank's
Honesty just send it to Apple or take it into a Apple store, it may seem like a pain but its worth it plus you wouldnt want to damage it farther.
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I can't make an in-app purchase in the app game Campus Life. iTunes goes to the credit card and I don't have a credit card, and so an error shows up insufficient funds. I have money in my iTunes account from the gift card. How do I buy through iTunes not through a Credit card? I didn't see anything on iTunes/apple account that will let me change it. I see other people can get gems or whatever through iTunes in-app. Please help ASAP! Thanks.
I'm having the same problem with the cards app by Apple. Someone please help!
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I purchased a ITunes gift card at Hastings. When we tried to load it, is was not able to load b/c it had already been redeemed. I have tried to look on the site to figure out what to do since the store said they could do nothing.
See here: iTunes Store: Invalid, inactive, or illegible codes
B-rock -
Purchased an itunes card and it was redeemed then the money just vanished?
the card was redeemed fine and i was able to purchase one song and when the download was complete i returned to the itunes home page and the money was gone! i tried everything and now i'm just really frustrated and in need of help.
Are you logged into the iTunes Store?
Can you see your username in the upper right of the iTunes Store window?
If not then log in.
PS This forum is for iTunes for Mac. -
How do I use my balance money
Select the app you want to purchase and your balance will be debited accordingly!
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Can you help me??
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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