Recently purchased Adobe Acrobat 9 Pro Extended.

I was using 8 and was having issues with LifeCycle. Now that I have loaded the new version with the LifeCycle Designer ES 8.2 that came with the upgrade crashes when I try to upload a form to continue work.
I have gone through the process of deleting the software package and re-installing but with the same result. I downloaded what was supposed to be a "fix" but when I attempted to implement it (Designer82_English_sp21) got a message it could not find the software. I used all defaults whith the original setup so .................. ???????? Help!
Tom Clark

This is Jrthom12. I do not know if my user name will show it. I have been having logon issues. I looked at the windows explorer section you mentioned. The box is unchecked and I still can only see the default icon (and not the first page/cover of the document). I tried what you suggested. When I had windows vista 32bit on the laptop, it worked fine. Is there something with the 64bit system that prevents this? I am using home premium. This is not a major issue, because windows seven would be my next upgrade and the release is just a few weeks away. If I can find the solution, that would be great. The only thing I have not done is update my video drivers (still using default drivers that came with the system). I will try that and see.
Thanks again for your advice.
James

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